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Customer Support Associate Jobs in New Port Richey, FL

CGS Nexus

Server Support Associate - On-Site

Tampa, FL · On-site

We are looking for a Server Support Associate (CGS Nexus), passionate about enterprise technologies ... Analyze system behavior, identify causes, and provide technical solutions. * Assist customers in ...

CGS

Server Support Associate - On-Site

Tampa, FL · On-site

We are looking for a Server Support Associate (CGS Nexus), passionate about enterprise technologies ... Analyze system behavior, identify causes, and provide technical solutions. * Assist customers in ...

Chico's FAS, Inc.

Support Associate - Soma

Tampa, FL · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Clearwater, FL · On-site

$15.75 - $20.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Tampa, FL · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Fit2Run

Store Support Associate Tampa International

Tampa, FL · On-site

$13.75 - $17/hr

Position Summary The Store Support Associate (SSA), also known as the Receiver, is responsible for ... They help team members locate products quickly and may provide basic customer assistance when ...

Tapestry, Inc.

Sales Support Associate II

Lutz, FL · On-site

$15.50 - $20/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Lutz, FL

$15.50 - $20/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate II

Tampa, FL · On-site

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Tampa, FL · On-site

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Robinhood

Cashiering Support Associate

Clearwater, FL · On-site

The Cashiering team's mission is to ensure accurate, timely movement of funds across customer ... Our collective goal is to build trusted, scalable financial processes that support Robinhood ...

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Customer Support Associate information

See New Port Richey, FL salary details

$10

$17

$25

How much do customer support associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer support associate in New Port Richey, FL is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.58 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in New Port Richey, FL?

The most popular types of Customer Support jobs in New Port Richey, FL are:

What job categories do people searching Customer Support Associate jobs in New Port Richey, FL look for?

The top searched job categories for Customer Support Associate jobs in New Port Richey, FL are:

What cities near New Port Richey, FL are hiring for Customer Support Associate jobs?

Cities near New Port Richey, FL with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in New Port Richey, FL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $37,083 per year, or $17.8 per hour.

Server Support Associate - On-Site

Tampa, FL • On-site

CGS Nexus
See more jobs at CGS Nexusexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description


We are looking for a Server Support Associate (CGS Nexus), passionate about enterprise technologies and technical troubleshooting. In this role, you will provide remote support for server infrastructure incidents, working with international customers and enterprise environments based on Windows Server, Linux and VMware.
Technical Requirements:
  • Provide remote L1/L2 technical support via phone, email, and chat.
  • Troubleshoot hardware and software incidents in enterprise environments.
  • Investigate problems in Windows Server, Linux, and VMware environments.
  • Analyze system behavior, identify causes, and provide technical solutions.
  • Assist customers in server configuration, installation, and administration processes.
  • Manage and document incidents in ticketing systems.
  • Collaborate with escalation teams for complex technical cases.

Ideal Candidate:
  • 1-3 years of experience in Technical Support, Infrastructure Support, or IT Helpdesk.
  • Basic knowledge of enterprise server architecture and hardware components.
  • Knowledge of Windows Server administration, Linux environments, or VMware virtualization.
  • Experience with troubleshooting and incident management processes.
  • Analytical thinking and good problem-solving skills.
  • Ability to work independently in a dynamic technical environment.
  • Knowledge of RAID, BIOS, iLO/iDRAC, or virtualization concepts.
  • Certifications such as CompTIA A+, Server+, or similar technical certifications.
  • Previous experience in enterprise technical support environments.

If you are eager to learn, enjoy collaborating with others, and are passionate about providing exceptional customer support, we encourage you to apply now and be a part of our team!

Apply