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Customer Support Associate Jobs in Mullins, SC (NOW HIRING)

CEI

Desktop Support Associate

Florence, SC

$27/hr

Associate Degree in Computer Science, Information Technology, or other job-related field, or 2 ... Join a team committed to technical excellence and customer support. About CEI: As a trusted ...

New

Home Depot

Store Support

Florence, SC

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Florence, SC · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

The Home Depot, Inc.

Store Support

Florence, SC · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Sparta Networking

Customer Service Associate

Conway, SC · On-site

$17 - $19/hr

On-site Position Summary Sparta Networking is seeking Customer Service Associates for an on-site opportunity supporting customers in the travel and hospitality industry. This is an inbound phone ...

Variety Stores LLC

Customer Service Associate

Conway, SC · On-site

$13.50 - $18.50/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Big Lots

Customer Service Associate

Conway, SC · On-site

$12.25 - $17/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Big Lots

Customer Service Associate

Conway, SC · On-site

$13.50 - $18.50/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Family Dollar

Customer Service Associate I

Lake View, SC · On-site

$12 - $16.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Family Dollar

Customer Service Associate I

Mullins, SC · On-site

$12.50 - $17.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Family Dollar

Customer Service Associate I

Florence, SC · On-site

$14 - $19.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Family Dollar

Customer Service Associate I

Chadbourn, NC · On-site

$12 - $16.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Mullins, SC

Customer Support Associate information

See Mullins, SC salary details

$10

$17

$24

How much do customer support associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer support associate in Mullins, SC is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.81 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What cities near Mullins, SC are hiring for Customer Support Associate jobs?

Cities near Mullins, SC with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Mullins, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $35,728 per year, or $17.2 per hour.

Desktop Support Associate

Florence, SC

CEI
See more jobs at CEIexternal

$27/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Job description

Desktop Support Technician

Job at a Glance
Title: Desktop Support Technician
Location: Florence, SC - Onsite
Contract: W2 only
Pay: $27 /hour + optional medical, dental, vision, 401(k) match

Overview
Responsible for configuring, installing, and maintaining desktop software and hardware. Provides technical support and guidance to users, ensuring proper system configuration, security, and data backup. This role involves troubleshooting, documentation, and administrative tasks within a fast-paced, multi-platform environment.

Key Responsibilities

  • Responsible for configuring, installing, and maintaining desktop software and hardware. Provides technical support and guidance to users
  • Monitors/updates dispatch system and works incoming tickets as assigned. Provides troubleshooting, technical support, and development of end-user guidelines. Configures, installs, monitors, and maintains IT users’ workstation software and hardware. Ensures proper backing up of data from user workstations and that tools and equipment are licensed and approved by IS purchasing. Ensures proper configuration and adherence to security configurations and settings.
  • Tests, troubleshoots, maintains, modifies, validates, and documents application packages.
  • Documents configurations and standards so that colleagues can reference similar issues and improve resolution time. Assists other departments as needed to resolve issues.
  • Performs administrative tasks such as reporting, ordering replacement parts, and tracking status/inventory of items.
  • Keeps apprised of new technologies related to workstation support procedures.
  • Able to provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software.
  • Able to provide on-the-spot training to users.
  • Understands operating systems imaging concepts.
  • Able to make recommendations on selection of hardware and software products to address business requirements.
  • Familiarity with computer and workstation equipment.
  • Able to assist in the support and maintenance of the overall infrastructure.
  • Work environment is fast-paced, multi-platformed, which may require action and response 24X7 to support the technical business needs of the customer.
  • Routine transporting of items up to 30 lbs. Transporting items up to 70 lbs on occasion.

Required Skills

  • Able to provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software.
  • Able to provide on-the-spot training to users.
  • Understands operating systems imaging concepts.
  • Able to make recommendations on selection of hardware and software products to address business requirements.
  • Familiarity with computer and workstation equipment.
  • ServiceNow experience is preferred.

Required Education

  • Associate Degree in Computer Science, Information Technology, or other job-related field, or 2 years of job-related work experience.

Required Work Experience

  • 2 years of technical operations support experience.
  • A+ and/or Network+ certifications are a plus.

Why Should I Apply?
This role offers an opportunity to work in a dynamic environment supporting diverse technologies, with potential for career growth and certification advancement. Join a team committed to technical excellence and customer support.

About CEI:
As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.

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