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Customer Support Associate Jobs in Madison, WI (NOW HIRING)

Mister Car Wash

Customer Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience. As we accelerate our growth across the country ...

Mister Car Wash

Customer Service Associate

Madison, WI · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience. As we accelerate our growth across the country ...

Esker

Support Analyst

Middleton, WI · On-site +1

$53K - $68K/yr

  • PTO

Perform other duties as assigned Essential Experience: * 2+ years experience in technical support, customer service, customer training, or account management * Associate or Bachelors degree ...

Ametek

Product Support Engineer

Madison, WI · On-site

... solve complex customer issues, provide in-depth training to internal associates, install our ... Provide technical support of the product after installation. * Work hands on with high-voltage ...

TEKsystems

Customer Experience Representative

Waunakee, WI

$23.21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate's or Bachelor's degree. * 2-4 years of experience in technical customer service. * Experience supporting manufacturing, industrial, or technical products. * Familiarity with the power ...

New

TEKsystems

Customer Experience Representative

Waunakee, WI

$23.21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate's or Bachelor's degree. * 2-4 years of experience in technical customer service. * Experience supporting manufacturing, industrial, or technical products. * Familiarity with the power ...

New

Bliffert Lumber

Hardware Associate - Cashier

Portage, WI · On-site

$15 - $17/hr

Be the friendly face customers rely on for expert guidance and support. * Work in a fast-paced ... What You'll Do As a Hardware Associate, you'll play a key role in delivering outstanding customer ...

Ametek

Product Support Engineer

Madison, WI · On-site

... solve complex customer issues, provide in-depth training to internal associates, install our ... Support and lead upgrades and infrastructure projects. * Ensure installations of our instruments ...

Jaeckle Distributors

Customer Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

  • PTO

Customer Service Associate NOW is the right time to join our team!!! Do you want to apply your ... Would you like an aggressive PTO plan that supports your time off with family and friends? * Do you ...

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Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Madison, WI

Customer Support Associate information

See Madison, WI salary details

$12

$20

$28

How much do customer support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer support associate in Madison, WI is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Madison, WI?

The most popular types of Customer Support jobs in Madison, WI are:

What are popular job titles related to Customer Support Associate jobs in Madison, WI?

For Customer Support Associate jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Madison, WI look for?

The top searched job categories for Customer Support Associate jobs in Madison, WI are:

What cities near Madison, WI are hiring for Customer Support Associate jobs?

Cities near Madison, WI with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,958 per year, or $20.2 per hour.

Office Administrative and Customer Support - Document Tech

Mindlance

Middleton, WI • On-site

Other

Re-posted 24 days ago

Job description

Records Management Specialist

Summarized Purpose: Provides records management (RM) and archive room support by working with project teams to ensure all records management tasks are completed according to organization and/or client standard operating procedures (SOP) and working practice documents (WPD). Essential Functions:

  • Processes (scans/images, indexes, files) incoming study documents and requests.
  • Performs transfer/archival or central archival related tasks.

Education and Experience:

• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification

• Associate's degree preferred

• Technical positions may require a certificate

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 1 year).

• In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

• Fundamental communication and interpersonal skills

• Good organizational skills and strong attention to detail with ability to handle multiple tasks efficiently and effectively

• Ability to effectively analyze project specific data/systems to ensure accuracy and efficiency

• Flexibility to reprioritize workload to meet changing project timelines

• Good computer skills

• Excellent English and grammar skills, (second language a plus)

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

Mindlance logo

About Mindlance

Sourced by ZipRecruiter

Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Union, NJ, US

Year founded

1999

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