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Customer Support Associate Jobs in Madison, WI (NOW HIRING)

Mister Car Wash

Customer Service Associate

Madison, WI · On-site

$16 - $20/hr

Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience. As we accelerate our growth across the country ...

Zoro

Customer Service Associate

Janesville, WI · On-site

$18.25/hr

Job Summary As a Customer Service Associate at Zoro, you will play a crucial role in delivering ... Customer Support: Provide exceptional customer service via phone by addressing inquiries, resolving ...

Esker

Support Analyst

Middleton, WI · On-site +1

$53K - $68K/yr

Perform other duties as assigned Essential Experience: * 2+ years experience in technical support, customer service, customer training, or account management * Associate or Bachelors degree ...

Fastenal Company

Sales Support

Sun Prairie, WI · On-site

$16.50 - $21.50/hr

Sales Support 686 Progress Way, Sun Prairie, WI 53590 WI413 Single Customer Store Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm 10 - 28 hours/week OVERVIEW: Working as Part-time Sales ...

Bankers' Bank

Payment Processing Associate

Madison, WI · On-site

This position provides banker to banker customer support to our community bank partners throughout ... hold an Associate degree or equivalent combination of education and experience sufficient to ...

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Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Madison, WI

Customer Support Associate information

See Madison, WI salary details

$12

$20

$28

How much do customer support associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer support associate in Madison, WI is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.27 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Madison, WI?

The most popular types of Customer Support jobs in Madison, WI are:

What are popular job titles related to Customer Support Associate jobs in Madison, WI?

For Customer Support Associate jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Madison, WI look for?

The top searched job categories for Customer Support Associate jobs in Madison, WI are:

What cities near Madison, WI are hiring for Customer Support Associate jobs?

Cities near Madison, WI with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 2% Temporary, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $41,958 per year, or $20.2 per hour.

Customer Service Associate

Mister Car Wash

Madison, WI • On-site

$16 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Mister Car Wash rating

7.0

Company rating: 7.0 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

172nd of 374 rated vehicle maintenance

Job description

Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service.
Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience.
As we accelerate our growth across the country, we're looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special.
Why Join Mister?
  • Be part of an extraordinary team.
    Work where the energy is high and people are the heart of the business. Everything we do is guided by our core values: We Care, We Work Hard, and We Have Fun.
  • Supercharge your career growth.
    We're scaling nationally and investing in leadership at every level. Our industry-leading training programs will immerse you in our culture, brand standards, and operational playbook.
  • Make any day a payday.
    With same-day pay, you have access to your money as you earn it.
  • Enjoy amazing benefits.
    Mister team members enjoy PTO from day one and great benefits, including affordable medical, dental and vision, 401(k) match, tuition reimbursement, and more!

Your Day, the Mister Way
  • Greet every customer with a wave and a smile.
  • Enthusiastically sell our products and Unlimited Wash Club membership program.
  • Genuinely thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Ensure each customer leaves with a clean, dry, and shiny car.
  • Enjoy variety, hands-on work, and rewarding days.
  • Keep our sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.

You'd Make a Great GSS If You...
  • Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Love working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Are open to feedback and learning new things.
  • Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what's needed.

Want to learn more about the role? Check out our Day in the Life video for an inside look at what it's like to work with us.
Simply copy and paste the link provided into your web browser: https://www.youtube.com/watch?v=Yv0kCFkGEiI
Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system nationwide.

What Mister Car Wash employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Mister Car Wash

Sourced by ZipRecruiter

Working at Mister Car Wash is all about opportunity -to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Tucson, AZ, US

Year founded

1969

Social media

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