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Customer Support Associate Jobs in Lititz, PA (NOW HIRING)

Home Depot

Store Support

Lancaster, PA

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Lebanon, PA · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Parkesburg, PA · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Swatara, PA

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Wyomissing, PA

$14.50 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Lancaster, PA · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Wyomissing, PA · On-site

$14.50 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Parkesburg, PA

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Lebanon, PA · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Lititz, PA

Customer Support Associate information

See Lititz, PA salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer support associate in Lititz, PA is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Lititz, PA? The most popular types of Customer Support jobs in Lititz, PA are:
What job categories do people searching Customer Support Associate jobs in Lititz, PA look for? The top searched job categories for Customer Support Associate jobs in Lititz, PA are:
What cities near Lititz, PA are hiring for Customer Support Associate jobs? Cities near Lititz, PA with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Lititz, PA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 69% In-person, and 31% Remote job distribution, with an average salary of $38,572 per year, or $18.5 per hour.

Shop Maintenance Support Associate

Home Climates Inc.

Elizabethtown, PA • On-site

$10K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Shop Maintenance Support Associate

Position Purpose

 The function of this position is to:

 Provide parts and service to technicians and other employees of Home Climates

  • Be able to safely drive a 20-foot box truck forward and backward using side mirrors
  • Abide by all traffic laws to safely deliver parts and materials daily
  • To learn by observation with the goal of becoming a technician or plumber.

Responsibilities/Duties/Functions/Tasks

  • Breaks down old equipment for Scrap
  • Perform Janitorial duties in the office and warehouse.
  • Parts delivery
  • Shop inventory
  • Customer service orientation 
  • Must have a good working knowledge of products and services being offered and this may require additional study and training both on and off site
  • Continuously improve knowledge of construction in general, and how Home Climates operates to benefit the customer
  • Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals
  • Assist Installers and Technicians in the field as a laborer
  • Regularly review and monitor progress against goals, and seek assistance as needed
  • Communicate effectively with superiors, coworkers, and customers
  • Possess excellent interpersonal skills
  • Must be able to accurately list, sort, and provide materials and supplies
  • Must be able to work under time constraints, budgetary limits, and pressures
  • Efficiently manage his/her time and schedules
  • Be computer literate to the extent necessary to fulfill this function
  • Knowledge of Microsoft Excel and Word is required
  • Should be very familiar with the use of smart phones, text messaging, and email
  • Maintain clean, neat, and professional appearance
  • Work and drive safely, and can recognize and avoid dangerous situations
  • EPA refrigerant certification a big plus (if not we will help you get certified) 
  • Complete other duties as assigned
Benefits
  • 2 weeks' paid vacation
  • Paid Holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day)
  • Overtime 
  • Medical, Vision and Dental Insurance - company pays 50% of premiums
  • $10,000 company-paid Life Insurance
  • 3% Traditional IRA company match after 90-day waiting period
  • $125 Shoe Allowance every calendar year
  • $100 Prescription Safety Glasses every calendar year

*We are an Equal Opportunity Employer; all inquiries are kept confidential.

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