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Customer Support Associate Jobs in Lititz, PA (NOW HIRING)

chicosfas

Support Associate - Soma

Providence, PA · On-site

$16.75 - $21.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Lancaster, PA · On-site

$16.50 - $21.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Wyomissing, PA · On-site

$16.25 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Lancaster, PA · On-site

$16.50 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Hershey, PA · On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Lancaster, PA

$16.50 - $21.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

chicosfas

Support Associate - Soma

Providence, PA · On-site

$16.75 - $21.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Lancaster, PA · On-site

$16.50 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Wyomissing, PA · On-site

$16.25 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Lancaster, PA · On-site

$16.50 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Lancaster, PA · On-site

$16.50 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Hershey, PA · On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Tapestry, Inc.

Sales Support Associate III

Lancaster, PA · On-site

$16.50 - $21.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Lancaster, PA · On-site

$16.50 - $21.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Lititz, PA

Customer Support Associate information

See Lititz, PA salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer support associate in Lititz, PA is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Lititz, PA? The most popular types of Customer Support jobs in Lititz, PA are:
What job categories do people searching Customer Support Associate jobs in Lititz, PA look for? The top searched job categories for Customer Support Associate jobs in Lititz, PA are:
What cities near Lititz, PA are hiring for Customer Support Associate jobs? Cities near Lititz, PA with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Lititz, PA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 69% In-person, and 31% Remote job distribution, with an average salary of $38,572 per year, or $18.5 per hour.

Administrative Support Associate

GEARS Kids Center

Elizabethtown, PA • On-site

$15 - $20/wk

Part-time

Re-posted 19 days ago

Job description

GREATER ELIZABETHTOWN AREA RECREATION & COMMUNITY SERVICES
JOB DESCRIPTION
 
POSITION/FLSA
Administrative Support Associate (Part time/Non-Exempt)
SUPERVISOR
Reports to and works under the direct supervision of the Business Manager. 
 
HOURS
Monday through Friday, hours will vary but must be flexible to work days and/or evenings as needed. 
 
WAGE/SALARY
Starting at $15.00-$20.00 per hour 
 
NATURE OF WORK
The Administrative Support Associate provides a high level of customer service in the form of in-person, phone and email communication. This individual will use Microsoft Office Programs for a variety of correspondence. This individual will support assigned personnel tasks and work a flexible schedule as needed. In addition, this individual will provide administrative support to the Business Manager that will include clerical, accounting and human resources support.
 
GENERAL DUTIES AND RESPONSIBILITIES
*Professionally and effectively interact and communicate with GEARS employees, volunteers and the public.
*Assist with new employee orientation/paperwork.  
*Update all employment forms as needed.
*Assist with administering employee benefits program. 
*Assist with maintaining paperwork for personnel files (clearances, driver’s license, insurance, etc.).
*Assist with bank deposits and weekly AP’s, as needed.
*Assist with coding invoices and credit cards.
*Assist with weekly bank deposits.
*Assist with accounts payable and receivables.
*Perform clerical duties such as typing, copying, sorting, filing and mailings.
*Other duties as assigned.
 EDUCATION, EXPERIENCE & SPECIAL REQUIREMENTS
*High School Diploma with 3+ years of customer related service and excellent organizational skills.
 *Proficient in Microsoft Office Suite programs including Outlook, Word, Excel, and Publisher. Preferred qualification include:
*Associates Degree or higher from an accredited college or university with 5 years of customer related experience in a recreation, retail or office setting. 
*All applicants are subject to background checks/clearances.
 
PHYSICAL DEMANDS & WORKING ENVIRONMENT
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in a typical office setting; strength and agility to lift materials weighing up to 50 pounds; stamina to stand and walk for extended periods of time; vision to read printed materials and computer screens; hearing and speech to communicate in person or over the telephone.
 
DISCLAIMER
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. Other duties assigned
as needed. 
 
 
Employee Signature: Date:
 
 
Witness Signature: Date: