ZipRecruiter

Log In

1

Customer Support Associate Jobs in Lewiston, ID (NOW HIRING)

Home Depot

Store Support

Moscow, ID · On-site

$13 - $16.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Moscow, ID · On-site

$13 - $16.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Lewiston, ID · On-site

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Lewiston, ID · On-site

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Dollartree

Customer Service Associate II

Lewiston, ID · On-site

$14.50 - $20/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

next page

Showing results 1-20

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Lewiston, ID

Customer Support Associate information

See Lewiston, ID salary details

$12

$20

$28

How much do customer support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer support associate in Lewiston, ID is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.12 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Lewiston, ID?

The most popular types of Customer Support jobs in Lewiston, ID are:

What job categories do people searching Customer Support Associate jobs in Lewiston, ID look for?

The top searched job categories for Customer Support Associate jobs in Lewiston, ID are:

What cities near Lewiston, ID are hiring for Customer Support Associate jobs?

Cities near Lewiston, ID with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Lewiston, ID as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,687 per year, or $20 per hour.

AR & Customer Support Coordinator

Maddox Industrial Transformer

Moscow, ID • On-site

$45K - $60K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

AR & Customer Support Coordinator

Moscow, ID

About Maddox

Maddox is the nation's leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by Inc. Magazine as one of the fastest-growing companies in America for the past 8 years and counting.

Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.

Discover more at: https://www.youtube.com/@MaddoxTransformer https://www.maddox.com/

About Maddox + You:

We are seeking an experienced AR & Customer Support Coordinator to join our accounting team. The successful candidate will be responsible for managing customer account invoicing, with responsibilities including customer engagement, managing invoicing, payment and account questions. This position provides opportunities to grow with the AR team as well as the finance & accounting team.

More about You:

Your key responsibilities will include:

  • Ownership of invoicing process and customer-facing communication related to invoice submission
  • High professionalism when managing and responding to customer inquiries
  • Open communication and collaboration with internal partners for resolution of invoicing questions or disputes
  • Researching and resolution of internal processes to complete the invoicing process
  • Maintain detailed customer order records
  • Researching and recording customer payments

Experience & Education:

  • Minimum High School Degree. Associate or Bachelor degree preferred.
  • 2+ years of experience in AR and collections or customer service
  • Excellent organizational and time-management skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Attention to detail and accuracy
  • Strong communication and interpersonal skills.
  • Good grammar, spelling and punctuation skills
  • Proficiency with accounting software and Google Suite.

Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you'd thrive in this particular opportunity.

Compensation & Benefits Pay range = (wages + bonus) Comprehensive full-time benefits package averaging $20,000+ per year (amount varies based on age, family size, and eligibility), including: Health & wellness benefits (insurance or cash-in-lieu options) Paid maternity and paternity leave 401(k) with 100% match up to 8% of wages Paid holidays, PTO, and family-life gifts Vision, dental, disability, life insurance, and other voluntary benefits

Annual Range

$45,000 - $60,000 USD

Apply