ZipRecruiter

Log In

1

Customer Support Associate Jobs in Coeur d Alene, ID

Home Depot

Store Support

Liberty Lake, WA · On-site

$18.50 - $20.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Liberty Lake, WA · On-site

$16.75 - $21.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Spokane Valley, WA · On-site

$18.50 - $20.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Spokane Valley, WA · On-site

$17 - $22/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Coeur D Alene, ID · On-site

$14.75 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Coeur D Alene, ID · On-site

$14.75 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Monitise

Client Support Specialist

Liberty Lake, WA · On-site

$34K - $50K/yr

As a Client Support Tier 1 - Sr Associate I, you'll play a key role in delivering exceptional service to our clients. This position involves providing technical support, troubleshooting issues, and ...

Western States Caterpillar

Warehouse Associate

Greenacres, WA · On-site

$18 - $21.50/hr

Warehouse Associate Western States has a long legacy of providing quality equipment and excellent ... Experience providing excellent customer support in a warehouse or logistics environment. * Must be ...

Comoto

Sales Associate

Spokane, WA · On-site

$17.13 - $27.13/hr

... customer support of the powersports community, through best-in-class e-commerce and retail ... Sales Associates are responsible for hitting their daily/weekly/monthly sales goals * Maintain ...

next page

Showing results 1-20

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Coeur d'Alene, ID

Customer Support Associate information

See Coeur d Alene, ID salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer support associate in Coeur d'Alene, ID is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.55 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Coeur d'Alene, ID?

The most popular types of Customer Support jobs in Coeur d'Alene, ID are:

What are popular job titles related to Customer Support Associate jobs in Coeur d'Alene, ID?

For Customer Support Associate jobs in Coeur d'Alene, ID, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Coeur d'Alene, ID look for?

The top searched job categories for Customer Support Associate jobs in Coeur d'Alene, ID are:

What cities near Coeur d'Alene, ID are hiring for Customer Support Associate jobs?

Cities near Coeur d'Alene, ID with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Coeur d'Alene, ID as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $40,669 per year, or $19.6 per hour.

General Support Associate - Customer Service

Buck Knives Inc

Post Falls, ID • On-site

$16/hr

Full-time, Temporary

Re-posted 25 days ago

Buck Knives rating

5.5

Company rating: 5.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Description

  • TEMPORARY POSITION THROUGH END OF YEAR 2026. POSSIBILITY TO BE HIRED ON PERMANENTLY. 

SUMMARY:

Interacts with Buck Knives' customers, visitors, vendors and all other guests in person, over the telephone and via email. Provides general information and answers questions about Buck Knives. Maintains the lobby, museum cleanliness and appearance. Open availability Monday thru Saturday. Required overtime sales events throughout the year.


SALARY DESCRIPTION:

Pay Rate - $16.00 per hour.


ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities include, but are not limited to the following

  • Supports the company objectives by providing the highest level of customer service.
  • Conducts factory tours.
  • Operates cash register and processes cash, debit and credit card sale transactions.
  • Keep store clean and organized.
  • Sort and process all incoming mail.
  • Answer all incoming phone calls and answer questions or transfer to the correct person/department.
  • Greet visitors entering the lobby. Determine the reason for their visit, and log them in and provide a guest badge if applicable. Direct customers to the store for shopping and/or factory tours.
  • Provide backup for the Warranty and Factory Store, as needed.
  • Answer Factory Store phone calls and set-up tour dates in Outlook.
  • Welcome Sign for guests.
  • Assist all employment requests.
  • Ability to handle sharp knives and other items.
  • Comply with all standard safety practices, safety rules, and all Company rules and policies.
  • Regular attendance is an essential function of this position.
  • All other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.


QUALIFICATIONS

  • Demonstrated passion for excellence with respect to treating and caring for customers.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Ability to follow verbal and written instructions.
  • Has a pleasant, patient and friendly attitude.
  • Experience using office equipment including multi-line telephone system, fax machine, copy machine, and postage meter.
  • Experience using Microsoft Word, Excel, Outlook and Internet Explorer.
  • Strong decision making and analytical abilities.
  • Strong detail orientation and communication/listening skills.
  • Excellent organizational skills with attention to detail.
  • Ability to add, subtract, multiply, and divide.

EDUCATION/EXPERIENCE

High school diploma or general education degree (GED); or three months related experience and/or training; or equivalent combination of education and experience.


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What Buck Knives employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply