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Customer Support Associate Jobs in Boise, ID (NOW HIRING)

Chico's FAS, Inc.

Support Associate

Meridian, ID · On-site

$16.50 - $21.25/hr

The Support Associate isresponsible for supporting a customer and product-focused sales culture whereour core principles are at the forefront of all store operations. This isachieved through ...

Chico's FAS

Support Associate

Meridian, ID · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Sixt

Operational Support Associate

Boise, ID

$20/hr

As an Operational Support Associate at SIXT, you'll be at the center of our rental operations ... You'll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each ...

SIXT

Operational Support Associate

Boise, ID · On-site

$20/hr

As an Operational Support Associate at SIXT, you'll be at the center of our rental operations ... You'll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each ...

Sixt

Operational Support Associate

Boise, ID · On-site

$20/hr

As an Operational Support Associate at SIXT, you'll be at the center of our rental operations ... You'll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each ...

Home Depot

Store Support

Caldwell, ID · On-site

$13.50 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Caldwell, ID · On-site

$13.50 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Lovevery

Associate, Customer Experience

Boise, ID · On-site

$13.75 - $19/hr

The Customer Experience Associate serves as a key point of contact for the most sensitive and ... Support quality review processes by analyzing customer feedback for systemic issues and trends

Home Depot

Store Support

Meridian, ID · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Boise, ID · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Nampa, ID

$14.25 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Meridian, ID · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Eagle, ID

$14.25 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Eagle, ID · On-site

$14.25 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Boise, ID

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Nampa, ID · On-site

$14.25 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Boise, ID · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Boise, ID

Customer Support Associate information

See Boise, ID salary details

$11

$19

$26

How much do customer support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer support associate in Boise, ID is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Boise, ID?

The most popular types of Customer Support jobs in Boise, ID are:

What are popular job titles related to Customer Support Associate jobs in Boise, ID?

For Customer Support Associate jobs in Boise, ID, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Boise, ID look for?

The top searched job categories for Customer Support Associate jobs in Boise, ID are:

What cities near Boise, ID are hiring for Customer Support Associate jobs?

Cities near Boise, ID with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Boise, ID as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,627 per year, or $19.1 per hour.

Support Associate

Chico's FAS, Inc.

Meridian, ID • On-site

$16.50 - $21.25/hr

Full-time

Re-posted 14 days ago

Chico's FAS rating

5.7

Company rating: 5.7 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

65th of 104 rated fashion retailers

Job description

Join our chic team,dedicated to a styling and social experience that inspires women to expresstheir individuality.
POSITION OBJECTIVE:
The Support Associate isresponsible for supporting a customer and product-focused sales culture whereour core principles are at the forefront of all store operations. This isachieved through performing various sales operations functions, includingmerchandise handling, stock processing, and stockroom organization. We lovewhat we do, and believe that with our teams, we are the most amazing place towork, learn, and grow!
FUNCTIONALRESPONSIBILITIES:
Operational Excellence
• Processes merchandise, ensuring items areproperly stored, ticketed and easily located for replenishment for the salesfloor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandisedand represented in a timely manner.
• Correctly enters all receiving documents intothe computer system, reconciles merchandise invoices to items received asapplicable. Accurately and timely completes store-to-store transfersand Locate requests.
• Ensures the visual packet materials, props andsignage are received and processed in a timely manner, properly storesstockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, includingfloorsets, window changes, visual presentations, signage placement, etc. asdirected.
• Assists with boutique cleanliness andorganization
Customer Experience
• Models, supports and promotes the Most AmazingPersonal Service (MAPS) principles and standards, offering a cohesive omnichannel experience
Teamwork and Growth
• Promotes an inclusive, collaborative approach toproblem solving
• Seeks personal developmental opportunities andreadily solicits feedback
Other duties as assigned.
This position may befound in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Must be 16 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to learn or adapt to technology provided by the company
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:
• Constant Walking/Standing- 67-100% of 8-hourshift
• Occasional Lifting up to 50 lbs.- 1-33% of8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift
Due toour growth, we are always accepting applications for top talent to join ourstore teams. When we do have an open position, we will review your applicationto determine if your qualifications are a match with our position requirements.You may apply to any location or position at any time; however, the position towhich you apply may not currently be open. Accommodation is available toapplicants for employment with disabilities. To request accommodation duringthe application process, please contact your local Store Manager forassistance.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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