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Customer Support Associate Jobs in Holly, MI (NOW HIRING)

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PRODUCTION SUPPORT ASSOCIATE Healthy Dogma | Oxford, Michigan Healthy Dogma is hiring two ... Pick, pack, and prepare customer orders for shipment * Receive, organize, and maintain warehouse ...

Passport Support Associate III Category: Administration Main location: United States, Michigan ... customers in a front facing capacity, and have the ability to work as a team in a fast-paced ...

IT department) to provide 100% customer satisfaction * Work closely with the TISM, Account Mgr, and Account Associates to consult, design, implement, and support hardware/software solutions required ...

Sales Support Associate III

Troy, MI · On-site

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Sales Support Associate III

Auburn Hills, MI · On-site

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Sales Support Associate III

Howell, MI · On-site

$16 - $20.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Sales Support Associate III

Auburn Hills, MI · On-site

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Sales Support Associate III

Howell, MI · On-site

$16 - $20.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Showing results 21-40

Customer Support Associate information

See Holly, MI salary details

$10

$17

$25

How much do customer support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer support associate in Holly, MI is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.58 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What cities near Holly, MI are hiring for Customer Support Associate jobs?

Cities near Holly, MI with the most Customer Support Associate job openings:

Infographic showing various Customer Support Associate job openings in Holly, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $37,098 per year, or $17.8 per hour.

Production Support Associate

Healthy Dogma II, LLC

Oxford, MI • On-site

$14 - $19/hr

Part-time

Posted 15 days ago

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Job description

PRODUCTION SUPPORT ASSOCIATE
Healthy Dogma | Oxford, Michigan


Healthy Dogma is hiring two dependable Production Support Associates to help support our growing pet food business. This is a hands-on position for someone who takes pride in working hard, staying productive, and maintaining a clean and organized workspace.


Schedule and Compensation

  • Monday through Friday, 9:00 a.m.–3:30 p.m.
  • Approximately 32 hours per week
  • $14 –$19 per hour, based on experience
  • Onsite position in Oxford, Michigan
  • No benefits are currently offered


Primary Responsibilities

  • Pack completed food batches into packages of various sizes
  • Repackage treats and other products
  • Pick, pack, and prepare customer orders for shipment
  • Receive, organize, and maintain warehouse inventory
  • Restock production and fulfillment areas
  • Assist with labeling, boxing, and general product preparation
  • Maintain clean and sanitary production, packing, and warehouse areas
  • Follow food-handling, hygiene, quality, and safety procedures
  • Perform other general business and physical-support tasks as needed


What We Are Looking For

  • Strong and dependable work ethic
  • Consistent attendance and punctuality
  • Ability to follow written and verbal instructions
  • Careful attention to product quality and accuracy
  • Willingness to clean and help wherever needed
  • Ability to work efficiently both independently and with a team
  • Ability to remain on your feet throughout the shift
  • Ability to repeatedly lift and move items weighing up to 55 pounds
  • Comfort working in a hands-on production and warehouse environment


Production or warehouse experience is helpful but not required. We are willing to train someone who is reliable, attentive, and ready to work.


To apply you must fill out this form to be considered: https://forms.gle/pV9CFGs8NeBun2Ws8

Company Description

Healthy Dogma is a family-owned pet food and wellness brand based in Oxford, Michigan. In August 2024 NEW OWNERSHIP came in to revive the PetMix product line.

We manufacture clean, kitchen-quality dog food, treats, and supplements using trusted ingredients and small-batch care. Our mission is simple: help dogs live longer, healthier lives so they can stay part of every adventure with the people who love them. We’re a growing team that values hard work, attention to detail, and doing things the right way, every time.