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Customer Support Associate Jobs in Hialeah, FL (NOW HIRING)

Tapestry, Inc.

Sales Support Associate III

Aventura, FL · On-site

$16.50 - $21.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Pembroke Pines, FL · On-site

$15.75 - $20.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Miami, FL · On-site

$16.25 - $21/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Pembroke Pines, FL · On-site

$15.75 - $20.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Miami, FL · On-site

$16.25 - $21/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate II

Kendall, FL · On-site

$16.25 - $21/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Aventura, FL · On-site

$16.50 - $21.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate II

Miami, FL · On-site

$16.25 - $21/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Pella Corporation

CS Sales Support Associate

Medley, FL · On-site

$15.75 - $20.25/hr

Position Overview The CS Sales Support Associate role is designed to be a resource to CWS outside ... EDUCATION Must have High School Diploma or GED. 0-2 year's customer service, or general business ...

Tory Burch

PT Support Associate-1

Sunrise, FL

$16.25 - $21/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tory Burch

PT Support Associate-1

Sunrise, FL

$16.25 - $21/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tory Burch LLC

PT Support Associate-1

Sunrise, FL · On-site

$16.25 - $21/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

North Academy

Be Seen First

Administrative Secretary

Fort Lauderdale, FL · On-site

$15 - $17/hr

... support * Associate degree in Business Administration or related field * Proficiency with Microsoft Office Suite * Experience with calendar management * Strong written communication skills * Customer ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Hialeah, FL

Customer Support Associate information

See Hialeah, FL salary details

$10

$18

$25

How much do customer support associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer support associate in Hialeah, FL is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.91 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Hialeah, FL?

The most popular types of Customer Support jobs in Hialeah, FL are:

What are popular job titles related to Customer Support Associate jobs in Hialeah, FL?

For Customer Support Associate jobs in Hialeah, FL, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Hialeah, FL look for?

The top searched job categories for Customer Support Associate jobs in Hialeah, FL are:

What cities near Hialeah, FL are hiring for Customer Support Associate jobs?

Cities near Hialeah, FL with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Hialeah, FL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,706 per year, or $18.1 per hour.

Entry-Level Customer Support Representative

Automatic Data Processing

Miami, FL • On-site

$15.25 - $20.75/hr

Other

PTO

Re-posted 9 days ago

Job description

Entry-Level Customer Support Representative

Are you a recent graduate looking to launch your career? Do you want to join a company offering real growth opportunities and hands-on, paid training? If you're a natural communicator who enjoys helping people solve problems, this could be the perfect first step in your career.

About the Role As a Customer Support Representative, you'll be the first point of contact for our customers — handling inbound and outbound calls, answering questions, resolving issues, and making sure every interaction leaves a great impression. No two days are the same, and our training program will set you up for success from day one.

In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.

The nature of what you do every day will not change — your #1 goal is to help clients who have between 1-49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

To succeed in this role:

  • Answer inbound calls and make outbound calls to assist customers with questions and issues
  • Resolve customer concerns clearly, professionally, and efficiently
  • Follow up on cases to ensure timely resolution
  • Learn our products/systems and stay current on policies and procedures
  • Meet daily performance goals in a structured, metrics-driven environment

What we're looking for:

  • Recent graduates and entry-level candidates welcome — no prior call center experience required
  • Strong verbal and written communication skills
  • Comfortable working in a fast-paced, structured environment
  • Reliable, professional, and eager to learn
  • High school diploma or equivalent required; college degree a plus but not required

You'll love working here because you can:

  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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