Dearborn, MI · On-site
$15.50 - $20.25/hr
Skills Required: IT Operations, Operations Support Systems, Technical Troubleshoot, IT Support, Technical Customer Support, Technical Support Experience Required: Senior Associate Exp: 3 to 5 years ...
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Dearborn, MI · On-site
$15.50 - $20.25/hr
Skills Required: IT Operations, Operations Support Systems, Technical Troubleshoot, IT Support, Technical Customer Support, Technical Support Experience Required: Senior Associate Exp: 3 to 5 years ...
Detroit, MI · On-site
$14.75 - $18.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Detroit, MI · On-site
$14.75 - $18.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Dearborn, MI · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Dearborn, MI · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Dearborn Heights, MI · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Dearborn Heights, MI · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Dearborn, MI · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Dearborn, MI · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Utica, MI · On-site
$13.75 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Utica, MI · On-site
$13.75 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Madison Heights, MI · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Madison Heights, MI · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Harper Woods, MI · On-site
$13.50 - $16.75/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Harper Woods, MI · On-site
$13.50 - $16.75/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Southfield, MI · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Southfield, MI · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Sterling Heights, MI · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Sterling Heights, MI · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Allen Park, MI · On-site
$13.75 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Allen Park, MI · On-site
$13.75 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Sterling Heights, MI · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Sterling Heights, MI · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Chesterfield, MI · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Chesterfield, MI · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Utica, MI · On-site
$13.75 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Utica, MI · On-site
$13.75 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Warren, MI · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Warren, MI · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Rochester Hills, MI · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Rochester Hills, MI · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Macomb, MI · On-site
$14.25 - $18/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Macomb, MI · On-site
$14.25 - $18/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Shelby, MI · On-site
$13.25 - $16.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Shelby, MI · On-site
$13.25 - $16.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Warren, MI · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Warren, MI · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Roseville, MI · On-site
$13.50 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Roseville, MI · On-site
$13.50 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
$11.32 - $12.72
1% of jobs
$12.72 - $14.12
5% of jobs
$14.12 - $15.51
16% of jobs
$15.67 is the 25th percentile. Wages below this are outliers.
$15.51 - $16.91
23% of jobs
The median wage is $17.42 / hr.
$16.91 - $18.31
12% of jobs
$18.31 - $19.71
11% of jobs
$21.01 is the 75th percentile. Wages above this are outliers.
$19.71 - $21.11
7% of jobs
$21.11 - $22.51
9% of jobs
$22.51 - $23.91
7% of jobs
$23.91 - $25.31
5% of jobs
$25.31 - $26.71
3% of jobs
$11
$18
$26
| Aspect | Customer Support Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require technical knowledge | High school diploma or equivalent; basic communication skills |
| Work Environment | Call centers, online chat, email support, technical support | Call centers, retail, online support, in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, telecom, software firms | Retail, banking, hospitality, telecom |
| Search & Comparison Intent | Customer Support Associate vs Customer Service Representative |
While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.
The most popular types of Customer Support jobs in Grosse Pointe, MI are:
The top searched job categories for Customer Support Associate jobs in Grosse Pointe, MI are:
Cities near Grosse Pointe, MI with the most Customer Support Associate job openings:
$15.50 - $20.25/hr
Contractor
Re-posted 10 days ago
IT Operations Support Senior Associate
Location: 649 - Dearborn Truck Plant (DTP)
Location Address: 3001 Miller Road, DEARBORN, MI, 48120
W2 Only 4days onsite 1day remote
Position Description:
This is an Information Technology Operations based role that supports Dearborn Truck and the amazing new Rouge Electric Vehicle Center (REVC) F-150 Lightning facility where America’s best-selling vehicle for over 40+ years are built. This is an outstanding opportunity to be a member of the Site IT team and assist in redefining and reimagining how site IT lends support to the manufacturing team, as the site operationalizes its electrification revolution. As a member of the Plant I.T. team you will be hands on assisting the plant in producing these very exciting and new vehicles for the NA consumer market. As part of the job responsibilities, you will interface and support IT across a broad host of Infrastructure & Applications that the plant uses to produce these exhilarating vehicles. You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling Factory of Tomorrow (e.g. IIOT, Software-defined networks, next-generation error proofing, digital broadcast, and various mobility solutions and pilots) along with supporting the legacy manufacturing execution systems within the facility. The successful candidate will be working with a global team to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure on the plant floor and lead various efforts to ensure all responsible manufacturing applications meet Ford’s productivity goals. You will also interface daily with all business departments in the plant, from assembly and industrial controls to quality and finance. This position provides an excellent opportunity to not only expand your IT Skillset, but also to acquire manufacturing experience that will enhance your long-term career potential.
Skills Required:
IT Operations, Operations Support Systems, Technical Troubleshoot, IT Support, Technical Customer Support, Technical Support
Experience Required:
Senior Associate Exp: 3 to 5 years experience in relevant field
Education Required:
High School Diploma / GED
Education Preferred:
Bachelor's Degree
Additional Safety Training/Licensing/Personal Protection Requirements:
Additional Information :
• Support a multi-shift operation in a manufacturing plant. o Must be able to work on site with flexible hours in support a multi-shift operation and support weekend production when necessary. • Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant. • Interface with corporate IT and business owners to prioritize improvement efforts. • Support Plant Floor Systems / Corporate teams in resolving incidents; Provide triage and execute business continuity plans, support escalations, provide hands and feet to support teams and other global teams (e.g. DBA, Server Operations, Ops Control, Network Operations) if necessary. • Focus on the integration / long term maintenance of applications and hardware. • Assist site IT manager with managing assignments and workload. • Develop, maintain, and share, accurate support documentation. • Support of local network equipment in a Cisco based environment. • Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem. • Support of Factory of Tomorrow deployments and expansion efforts utilizing IIOT, iOS, software-defined network, mobile, and Android based equipment.
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Saanvi Technologies is a staffing company that specializes in providing IT professionals to businesses. Our employees are experts in their field, and have the skills and experience necessary to help businesses grow and succeed. Saanvi Technologies is dedicated to helping businesses achieve their goals, and they have a proven track record of success. Our employees are qualified and reliable, and they always go above and beyond to meet the needs of their customers.
