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Customer Support Associate Jobs in Garrison, NY (NOW HIRING)

Chico's FAS, Inc.

Support Associate - Soma

Danbury, CT · On-site

$16.94 - $21.20/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Nanuet, NY · On-site

$16 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Fresh Air Fund

IT Support Associate

Beacon, NY · On-site

$20/hr

... customer service skills and familiarity with equipment, hardware, software and other technology.  Time permitting, IT Support Associates may also assist with other projects ...

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Chico's FAS

Support Associate - Soma

Nanuet, NY

$16 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Danbury, CT

$16.94 - $21.20/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Nanuet, NY · On-site

$16 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Nanuet, NY · On-site

$16 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Mount Kisco, NY · On-site

$17 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

GEM Enrollments

Be Seen First

Customer Service Specialist

Pomona, NY · On-site

$45K - $55K/yr

GEM Enrollments, a leading Employee Benefit Enrollment firm, is seeking a dedicated Customer Support Associate to join our team. We are looking for someone who is enthusiastic, ready to learn, and ...

GEM Enrollments

Be Seen First

Customer Service Specialist

Pomona, NY · On-site

$45K - $55K/yr

GEM Enrollments, a leading Employee Benefit Enrollment firm, is seeking a dedicated Customer Support Associate to join our team. We are looking for someone who is enthusiastic, ready to learn, and ...

Tapestry

Sales Support Associate III

Chester, NY

$17.25 - $22.50/hr

The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational ...

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Customer Support Associate information

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How much do customer support associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer support associate in Garrison, NY is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What do you do as a customer service associate?

A customer support associate handles customer inquiries, resolves issues, and provides information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What job categories do people searching Customer Support Associate jobs in Garrison, NY look for? The top searched job categories for Customer Support Associate jobs in Garrison, NY are:
What cities near Garrison, NY are hiring for Customer Support Associate jobs? Cities near Garrison, NY with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Support Associate - Soma

Support Associate - Soma

Chico's FAS, Inc.

Danbury, CT • On-site

$16.94 - $21.20/hr

Full-time

Posted 12 days ago

Chico's FAS rating

5.9

Company rating: 5.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

55th of 102 rated fashion retailers

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!
POSITION OBJECTIVE:
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
  • Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
  • Ensures new products are properly merchandised and represented in a timely manner.
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
  • Participates in pricing changes and markdowns.
  • Alerts store management to cash supply needs.
  • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
  • Assists with boutique cleanliness and organization

Customer Experience
  • Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience

Teamwork and Growth
  • Promotes an inclusive, collaborative approach to problem solving
  • Seeks personal developmental opportunities and readily solicits feedback

Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to learn or adapt to technology provided by the company
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:
  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

The wage range for this position is $16.94 - $21.20. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Store associates are eligible for incentive compensation based on factors including store sales, metrics and trends as well as budgets and/or other variables based on the position and hours worked. Chico's FAS, Inc. reserves the right to amend incentive compensation at any time at its discretion.
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
5035 Danbury Park Mall
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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