Florida, NY · On-site
$18.50 - $25/hr
Customer Support Specialist We are looking for a dedicated, empathetic, and problem-solving ... High school diploma required; associate or bachelor's degree preferred. What We Offer Competitive ...
Florida, NY · On-site
$18.50 - $25/hr
Customer Support Specialist We are looking for a dedicated, empathetic, and problem-solving ... High school diploma required; associate or bachelor's degree preferred. What We Offer Competitive ...
Danbury, CT · On-site
$16.94 - $21.20/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
Danbury, CT · On-site
$16.94 - $21.20/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
$16.94 - $21.20/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
$16.94 - $21.20/hr
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...
Nanuet, NY · On-site
$16 - $20/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Nanuet, NY · On-site
$16 - $20/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
White Plains, NY · On-site
$17 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
White Plains, NY · On-site
$17 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Nanuet, NY · On-site
$16 - $20/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Nanuet, NY · On-site
$16 - $20/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
$16 - $20/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
$16 - $20/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
$16 - $20/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
$16 - $20/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Mount Kisco, NY · On-site
$17 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Mount Kisco, NY · On-site
$17 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
$17 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
$17 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
We believe that the exceptional store experience and customer service made possible by our dynamic ... A Support Associate works within the store team to help achieve store sales and inventory goals.
Quick apply
We believe that the exceptional store experience and customer service made possible by our dynamic ... A Support Associate works within the store team to help achieve store sales and inventory goals.
We believe that the exceptional store experience and customer service made possible by our dynamic ... A Support Associate works within the store team to help achieve store sales and inventory goals.
Quick apply
We believe that the exceptional store experience and customer service made possible by our dynamic ... A Support Associate works within the store team to help achieve store sales and inventory goals.
We believe that the exceptional store experience and customer service made possible by our dynamic ... A Support Associate works within the store team to help achieve store sales and inventory goals.
Quick apply
We believe that the exceptional store experience and customer service made possible by our dynamic ... A Support Associate works within the store team to help achieve store sales and inventory goals.
Central Valley, NY · On-site
$18.75 - $24.25/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
Central Valley, NY · On-site
$18.75 - $24.25/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
Central Valley, NY · On-site
$18.75 - $24.25/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
Central Valley, NY · On-site
$18.75 - $24.25/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
$18.75 - $24.25/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
$18.75 - $24.25/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
Nanuet, NY · On-site
$16 - $20/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Nanuet, NY · On-site
$16 - $20/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
White Plains, NY · On-site
$17 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
White Plains, NY · On-site
$17 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Nanuet, NY · On-site
$16 - $20/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Nanuet, NY · On-site
$16 - $20/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
$32.50 - $36/hr
... while supporting Intuit's mission of "Powering Prosperity Around the World." About the Role: In ... You will serve customers in-person using Intuit TurboTax products. You will leverage your tax ...
$32.50 - $36/hr
... while supporting Intuit's mission of "Powering Prosperity Around the World." About the Role: In ... You will serve customers in-person using Intuit TurboTax products. You will leverage your tax ...
$12.48 - $14.02
1% of jobs
$14.02 - $15.56
5% of jobs
$15.56 - $17.11
16% of jobs
$17.28 is the 25th percentile. Wages below this are outliers.
$17.11 - $18.65
23% of jobs
The median wage is $19.21 / hr.
$18.65 - $20.19
12% of jobs
$20.19 - $21.74
11% of jobs
$23.17 is the 75th percentile. Wages above this are outliers.
$21.74 - $23.28
7% of jobs
$23.28 - $24.82
9% of jobs
$24.82 - $26.36
7% of jobs
$26.36 - $27.91
5% of jobs
$27.91 - $29.45
3% of jobs
$12
$20
$29
| Aspect | Customer Support Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require technical knowledge | High school diploma or equivalent; basic communication skills |
| Work Environment | Call centers, online chat, email support, technical support | Call centers, retail, online support, in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, telecom, software firms | Retail, banking, hospitality, telecom |
| Search & Comparison Intent | Customer Support Associate vs Customer Service Representative |
While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.
$18.50 - $25/hr
Full-time
Medical, Dental, Vision, PTO
Posted 10 days ago
6.1
Based on 11 frontline employees who took The Breakroom Quiz
We are looking for a dedicated, empathetic, and problem-solving Customer Support Specialist to join our team. In this role, you will serve as the primary point of contact for our customers, addressing their inquiries, resolving technical issues, and ensuring exceptional satisfaction with our products/services. The ideal candidate is an active listener with strong communication skills and a passion for helping others.
Key ResponsibilitiesCustomer Communication: Respond promptly to customer inquiries via multiple channels (e.g., email, live chat, phone, and social media).
Issue Resolution: Troubleshoot and resolve technical or account-related issues efficiently, guiding customers through step-by-step solutions.
Product Advocacy: Educate customers on product features, best practices, and updates to maximize their value and engagement.
De-escalation: Handle sensitive or frustrated customer situations with patience, empathy, and professionalism, turning negative experiences into positive outcomes.
Documentation: Maintain accurate records of customer interactions, support tickets, and resolutions within our CRM/helpdesk software.
Knowledge Base Contribution: Identify recurring customer pain points and help create or update help articles, FAQs, and internal documentation.
Qualifications & RequirementsCommunication Skills: Exceptional written and verbal communication skills with a strong command of English (additional languages are a plus).
Technical Proficiency: Familiarity with modern helpdesk software and CRM systems (e.g., Zendesk, Interforce, Salesforce, Freshdesk) and general tech-savviness.
Problem-Solving Mindset: Strong analytical skills with the ability to diagnose issues quickly and think creatively under pressure.
Soft Skills: High emotional intelligence, patience, empathy, and a natural disposition toward helping people.
Education: High school diploma required; associate or bachelor's degree preferred.
What We OfferCompetitive Salary: Competitive base pay commensurate with experience.
Benefits: Comprehensive health, dental, and vision insurance packages.
Time Off: Generous paid time off (PTO) and paid holidays.
Growth Potential: Clear pathways for career advancement within customer support, operations, or product management.
Get the full story on Breakroom
Sourced by ZipRecruiter
1,001 - 5,000 Employees
Inglewood, CA, US
1992
