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Customer Support Associate Jobs in Gardner, KS (NOW HIRING)

EquipmentShare

T3 Technology Support

Kansas City, KS · On-site

JOB SUMMARY The primary responsibility of the T3 Technology Support Associate I is to consistently provide exceptional service and support to EquipmentShare's internal and external customers in a ...

lumos

Customer Care Support Technician

Kansas City, MO · Hybrid

$20.21 - $21/hr

Associates Degree in Technical Discipline preferred or Equivalent/Related Work Experience * Experience: 1 Year of Information Technology, Technical Support, Troubleshooting Experience and customer ...

Home Depot

Store Support

Kansas City, MO · On-site

$14.75 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Lawrence, KS · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Belton, MO · On-site

$13.25 - $16.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Overland Park, KS · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Olathe, KS · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Merriam, KS · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Merriam, KS · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Kansas City, MO · On-site

$14.75 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Kansas City, MO · On-site

$14.75 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Kansas City, MO · On-site

$14.75 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Overland Park, KS · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Olathe, KS · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Overland Park, KS · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Shawnee, KS · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Lees Summit, MO · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Gardner, KS

Customer Support Associate information

See Gardner, KS salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer support associate in Gardner, KS is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.12 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What job categories do people searching Customer Support Associate jobs in Gardner, KS look for?

The top searched job categories for Customer Support Associate jobs in Gardner, KS are:

What cities near Gardner, KS are hiring for Customer Support Associate jobs?

Cities near Gardner, KS with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Gardner, KS as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,858 per year, or $19.2 per hour.

Aftermarket Sales Customer Support Representative

Hillenbrand

Kansas City, MO • Hybrid

Full-time

Posted 4 days ago

Hillenbrand rating

8.0

Company rating: 8.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

182nd of 499 rated machine equipment manufacturers

Job description

Shift 1 (United States of America)

Position Summary:

  • Identify and pursue aftermarket sales opportunities with existing customers and new prospects.
  • Prepare quotations for components and parts manufactured in-house or purchased from outside suppliers.
  • Coordinate and communicate within the organization to achieve and exceed sales goals.
  • Maintain strong customer relationships, attend tradeshows, and visit customers as required.

Hybrid role based in Kansas City, MO or Whitewater, WI

Work You'll Do:

  • Provide post-sale technical support services such as installation, troubleshooting, and maintenance.

  • Resolve customer issues fairly and in accordance with consumer laws.

  • Offer product and service information and identify opportunities for upselling.

  • Respond timely to customer inquiries via various communication channels.

  • Maintain good customer relations and ensure customer claims are addressed effectively.

  • Collaborate with internal teams to ensure customer needs are met.

  • Manage workload independently with periodic supervision.

  • Other duties as assigned to support customer satisfaction and operational efficiency.

Team:
This role is part of the Aftermarket Sales team, working closely with sales, technical, and customer service departments to deliver comprehensive support.

Basic Qualifications:

  • College degree or above in Business Administration, Customer Service, or related fields.

  • Proven experience in customer service, technical support, or related roles.

  • Strong communication and interpersonal skills.

  • Ability to handle non-standard problems with effective solutions.

  • Proficiency in MS Office and customer management software.

  • Ability to manage workload independently and prioritize tasks effectively.

Preferred Qualifications:

  • Experience in technical support or service industries.

  • Knowledge of billing systems, service processes, or product-specific support (SAP)

  • Strong problem-solving skills and customer-focused attitude.

  • Ability to work efficiently under minimal supervision.

  • Flexibility to adapt to changing priorities and customer needs.

#LI-AW1 #LI-HYBRID

Who we are:

Coperion (www.coperion.com) is a global industry and technology leader in process technology serving a variety of end markets, including plastics, plastics recycling, food, pet food, pharmaceuticals, cosmetics, chemical, battery, and mineral industries. Every day, our teams of experts create individual, high-quality process technologies and systems optimized for the best end products, highest efficiency, and sustainability. Coperion is a business unit of Hillenbrand.


Hillenbrand (www.hillenbrand.com) is a global industrial company that provides highly engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose - Shape What Matters For Tomorrow - we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders.
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".

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