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Customer Support Associate Jobs in Gaithersburg, MD

Robert Half

Client Team Support Associate

Mclean, VA · On-site

$19 - $22/hr

We are looking for a highly organized Client Team Support Associate to provide administrative support to senior leaders and help keep daily office operations running efficiently in McLean, Virginia.

Mvix

Sales Support Associate

Sterling, VA · On-site

$17.25 - $22.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The goal of the qualified Sales Support Associate is to perform various duties including but not ... Interact with customers via webinar, phone and email * Assist with inbound and outbound calls * Be ...

Chico's FAS

Support Associate - Soma

Columbia, MD

$16 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Columbia, MD · On-site

$16 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Bethesda, MD · On-site

$18 - $22.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Rockville, MD · On-site

$18 - $22.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Frederick, MD · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Gaithersburg, MD · On-site

$17.65 - $22.05/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Frederick, MD

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Frederick, MD · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Leesburg, VA · On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Leesburg, VA · On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

CGI Inc.

Support Associate Level IV

Washington, DC · On-site

$19.25 - $25/hr

  • Medical

  • Retirement

  • PTO

Support Associate Level IV Category: Administration Main location: United States, District of ... Copy customer identification. At the will call station, distribute passports to the correct ...

Actalent

Business Support Associate

Columbia, MD · On-site

$42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an customer-facing role that will require ongoing support of customer interactions ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Columbia, MD

$42K - $46K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

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Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Gaithersburg, MD

Customer Support Associate information

See Gaithersburg, MD salary details

$12

$21

$30

How much do customer support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer support associate in Gaithersburg, MD is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $24.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Gaithersburg, MD?

The most popular types of Customer Support jobs in Gaithersburg, MD are:

What are popular job titles related to Customer Support Associate jobs in Gaithersburg, MD?

For Customer Support Associate jobs in Gaithersburg, MD, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Gaithersburg, MD look for?

The top searched job categories for Customer Support Associate jobs in Gaithersburg, MD are:

What cities near Gaithersburg, MD are hiring for Customer Support Associate jobs?

Cities near Gaithersburg, MD with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Gaithersburg, MD as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,984 per year, or $21.6 per hour.

Client Team Support Associate

Robert Half

Mclean, VA • On-site

$19 - $22/hr

Temporary

This job post has expired today. Applications are no longer accepted.

Job description

We are looking for a highly organized Client Team Support Associate to provide administrative support to senior leaders and help keep daily office operations running efficiently in McLean, Virginia. This Long-term Contract position is ideal for someone who is comfortable managing multiple priorities, communicating professionally, and handling a wide range of coordination tasks with accuracy. The right candidate will bring strong experience with Microsoft Office, especially Excel, along with a proactive approach to scheduling, travel arrangements, and document management.
Responsibilities:
• Coordinate complex calendars for managing directors and executive team members, ensuring meetings and appointments are scheduled accurately and efficiently.
• Arrange business travel plans, including itineraries, transportation, and related logistics, while keeping leaders informed of any updates.
• Prepare, organize, scan, and maintain business documents and records to support smooth day-to-day operations.
• Review, submit, and track expense reports and invoices with close attention to detail and timeliness.
• Provide front-office and administrative support, including answering inbound calls and responding to routine requests professionally.
• Enter and update information in internal records and spreadsheets, maintaining accuracy across administrative data.
• Support general office activities by handling filing, correspondence, and other coordination tasks as needed.
• Use Microsoft Office applications, including Excel, to create reports, manage information, and support team priorities.• At least 3 years of administrative or office support experience in a business environment.
• Demonstrated ability to support senior executives or leadership teams effectively.
• Strong working knowledge of Microsoft Office Suite, with particular proficiency in Microsoft Excel.
• Experience managing calendars, coordinating travel, and handling expense or invoice processing.
• Solid organizational skills with the ability to manage multiple tasks and shifting priorities effectively.
• Clear written and verbal communication skills, including a strong phone presence.
• High attention to detail in document handling, data entry, and record maintenance.
Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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