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Customer Support Associate Jobs in Fall River, MA

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... groups, customers, supervisors) * Ability to work independently and as member of a team

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... groups, customers, supervisors) * Ability to work independently and as member of a team

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... groups, customers, supervisors) * Ability to work independently and as member of a team

Store Support

Middletown, RI ยท On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Middletown, RI ยท On-site

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

North Kingstown, RI ยท On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Wareham, MA ยท On-site

$18 - $20/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Coventry, RI

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Plymouth, MA ยท On-site

$18 - $20/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Mansfield, MA ยท On-site

$16 - $19.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Smithfield, RI ยท On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Johnston, RI ยท On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Plymouth, MA ยท On-site

$16.25 - $20.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

North Kingstown, RI

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Showing results 21-40

Customer Support Associate information

See Fall River, MA salary details

$12

$20

$28

How much do customer support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer support associate in Fall River, MA is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.22 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Fall River, MA?

The most popular types of Customer Support jobs in Fall River, MA are:

What are popular job titles related to Customer Support Associate jobs in Fall River, MA?

For Customer Support Associate jobs in Fall River, MA, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Fall River, MA look for?

The top searched job categories for Customer Support Associate jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for Customer Support Associate jobs?

Cities near Fall River, MA with the most Customer Support Associate job openings:

Customer Experience Associate

Viridian Enterprises Inc

Attleboro, MA โ€ข On-site

$17 - $22.50/hr

Full-time

Posted 2 days ago

New


Job description

We are looking for personable, self-motivated individuals to join our team as Customer Experience Associates. We are rapidly expanding in the Dedham, MA area and are in need of representatives who are excited to be a part of this growth.

Candidates for our Customer Experience Associate position should have winning attitudes and the ability to make our clients' customers feel welcomed in-store. As the first point of contact for the customer, the Customer Experience Associate is the 'face of the company' and takes personal ownership of each customer's experience.

The Customer Experience Associate will be expected to:

  • Present and promote our clients products/services using solid arguments to existing and prospective customers in a retail setting
  • Resolve customer support related issues and provide customers with proper solutions to their concerns
  • Professionally and compliantly represent not only our company but our clients as well
  • Report new customer acquisitions and sales to the Director of Operations
  • Develop and maintain a knowledge base of the evolving products and services

We want to hear from you if you fit the following description:

  • Associates or Bachelor's preferred, High School Diploma accepted
  • 0 - 1 years of experience in retail, customer service, sales, or hospitality
  • Excellent relationship building and communication skills
  • Friendly and energetic personality
  • Self-motivated
  • Works effectively on a team and independently

We offer Customer Experience Associates:

  • Competitive hourly pay + bonuses (PAID WEEKLY)
  • Team-oriented environment
  • PAID hands-on training experience
  • Excellent career development and growth opportunities
  • Paid travel opportunities - Optional
  • Flexible Schedule

For immediate consideration, apply through Indeed with your resume today!