ZipRecruiter

Log In

1

Customer Support Associate Jobs in Puerto Rico (NOW HIRING)

TJX Companies

Merchandise Associate

Guayama, PR · On-site

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Sales Associate

Arecibo, PR

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Merchandise Associate

Guayama, PR

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Merchandise Associate

Ponce, PR · On-site

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Merchandise Associate

San Juan, PR · On-site

$12 - $12.50/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Sales Associate

Arecibo, PR · On-site

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Merchandise Associate

Manati, PR · On-site

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Merchandise Associate

Manati, PR · On-site

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Merchandise Associate

Bayamon, PR · On-site

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Merchandise Associate

Bayamon, PR · On-site

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Merchandise Associate

Guayama, PR

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Merchandise associate

San Juan, PR · On-site

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Merchandise associate

Guaynabo, PR · On-site

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Merchandise Associate

Ponce, PR

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Merchandise associate

San Juan, PR · On-site

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Merchandise associate

Guaynabo, PR · On-site

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Merchandise Associate

Guayama, PR · On-site

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

previous page

Showing results 41-60

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Puerto Rico

Customer Support Associate information

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Puerto Rico?

The most popular types of Customer Support jobs in Puerto Rico are:

What job categories do people searching Customer Support Associate jobs in Puerto Rico look for?

The top searched job categories for Customer Support Associate jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Customer Support Associate jobs?

Cities in Puerto Rico with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Retail Loss Prevention Customer Service Associate

Tjx

San Juan, PR • On-site

$13.30 - $18.60/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Contribute To The Growth Of Your Career

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

  • Maintains a proper and professional stance in the designated area at the front of the store
  • Act as a visual deterrent to prevent potential loss/dishonesty
  • Review and understand the Store Emergency Response Guide
  • Wear a complete Company approved uniform including a Body Worn Camera
  • Greet customers appropriately, demonstrate courtesy and respect
  • Establish and maintain a position at the front of the store or in a department
  • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
  • Observe and report any suspicious behavior or critical incidents to LP or store management
  • Perform a closing safety sweep of the store with a member of management
  • Adhere to all Company Policy and Procedure
  • Document required incidents in AIIM Case Management
  • Performs other duties as assigned

Who We Are Looking For: You!

  • Strong verbal and written communication
  • Sound decision making skills
  • Ability to take initiative and perform well independently
  • Prioritizes/organizes workload and manages time effectively
  • Able to stand for long periods of time
  • 0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

9410 Ave Los Romero

Location:

USA TJ Maxx Store 1651 Montehiedra PRThis position has a starting pay range of $13.30 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

What TJX employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply