ZipRecruiter

Log In

1

Customer Support Associate Jobs in Puerto Rico (NOW HIRING)

Pittsburgh Paints Co.

Store Sales Associate

San Juan, PR · On-site

$11/hr

The Opportunity The Store Sales Associate is a key member of the US Commercial team and plays an ... This position supports retail and contractor customers by providing product recommendations, color ...

Pittsburgh Paints Co.

Store Sales Associate

San Juan, PR · On-site

$11/hr

The Opportunity The Store Sales Associate is a key member of the US Commercial team and plays an ... This position supports retail and contractor customers by providing product recommendations, color ...

Pittsburgh Paints Co.

Store Sales Associate

Guaynabo, PR · On-site

$11/hr

The Opportunity The Store Sales Associate is a key member of the US Commercial team and plays an ... This position supports retail and contractor customers by providing product recommendations, color ...

Tapestry, Inc.

Stockroom Associate III

Barceloneta, PR · On-site

$12.75 - $16/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Stockroom Associate III

Barceloneta, PR · On-site

$12.75 - $16/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Dollartree

Customer Service Associate I

Saint Just, PR · On-site

$11 - $15.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Saks OFF 5TH

Customer Experience Lead

Ponce, PR · On-site

You will enhance selling and service standards by creating a friendly environment, responding to customer needs directly or through other associates, resolving customer service issues, and supporting ...

CVS Health

Store Associate

Aguadilla, PR · On-site

$15 - $22/hr

Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At ... Providing customer support to all departments, including photo and beauty, ensuring departments are ...

CVS Health

Store Associate

Cayey, PR · On-site

$15 - $22/hr

Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At ... Providing customer support to all departments, including photo and beauty, ensuring departments are ...

TJX Companies

marchandise associate

Caguas, PR · On-site

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Merchandse Associate

Juana Diaz, PR · On-site

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

marchandise associate

Caguas, PR · On-site

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Merchandse Associate

Juana Diaz, PR

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

marchandise associate

Caguas, PR · On-site

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Merchandse Associate

Juana Diaz, PR

$12.25 - $12.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

C-Axis

Customer Success Associate Manager

Caguas, PR · On-site

... product support activities from Quote to the end of programs life 5. Ability to communicate ... the customer's project/program team, customer's purchasing, and customer's supplier quality ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Puerto Rico

Customer Support Associate information

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Puerto Rico?

The most popular types of Customer Support jobs in Puerto Rico are:

What job categories do people searching Customer Support Associate jobs in Puerto Rico look for?

The top searched job categories for Customer Support Associate jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Customer Support Associate jobs?

Cities in Puerto Rico with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Store Sales Associate

Pittsburgh Paints Co.

San Juan, PR • On-site

$11/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 6 days ago

Job description

The Opportunity
The Store Sales Associate is a key member of the US Commercial team and plays an important role in delivering an exceptional customer experience in a fast-paced retail environment. This position supports retail and contractor customers by providing product recommendations, color matching, order support, and outstanding service.
Reporting to the Store Manager, the Store Sales Associate helps drive sales success while maintaining a clean, organized, and customer-focused store environment.
The starting pay rate for this role is $11/hour.
This position is scheduled within typical store hours:
  • Monday - Saturday: 8am - 5pm
  • Sunday: Closed

Key Responsibilities
  • Provide exceptional customer service by understanding customer needs and recommending the right products and solutions
  • Assist retail and contractor customers with product selection, color matching, and order processing
  • Mix, tint, and match paint products according to customer specifications
  • Build knowledge of Pittsburgh Paints Company brands, products, and store processes
  • Process customer orders and payments through phone, in-person, online, and email channels
  • Support sales initiatives and contribute to achieving store sales goals
  • Load, drive, and deliver customer orders via company vehicle
  • Resolve customer concerns and escalate issues when needed
  • Safely handle, load, unload, and organize products for stocking and order fulfillment
  • Maintain a clean, safe, and organized store environment
  • Support daily store operations and team priorities as needed

Qualifications
  • Must be at least 18 years of age
  • Valid driver's license required, must pass all background items and physical
  • Customer service experience preferred with a team-focused approach
  • Strong communication skills and ability to work with customers in a professional manner
  • Ability to use a computer and keyboard for order processing and customer support
  • Ability to work scheduled hours as needed, including flexibility based on business needs
  • Ability to lift up to 80 pounds occasionally and 40-60 pounds routinely, including standing, lifting, carrying, reaching, stooping, kneeling, and crouching
  • Ability to operate a hand truck and/or material handling equipment

Success Factors
The ideal candidate demonstrates:
  • Strong customer service skills and a customer-first mindset
  • Attention to detail and accuracy in daily tasks
  • Dependability and strong time management skills
  • Ability to work collaboratively in a fast-paced environment
  • Willingness to learn, support the team, and deliver a positive customer experience

Applicants must be authorized to work in the U.S. without employment-based visa sponsorship (now or in the future). This includes H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visas).
The company offers comprehensive benefits such as Health, Dental, Life, Retirement Plan (401k), Paid Vacation & Holidays, Employee Assistance Program (EAP), Disability/Leave, and other Voluntary benefit offerings. Actual benefit offerings confirmed at the time of hire.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply