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Customer Support Associate Jobs in British Columbia

... supporting a smooth shopping experience for customers. By helping keep merchandise flowing and ... Associate Training and Support Trains and supports other Directs Store Delivery Associates to ...

The Sales & Stock Support will support the sales team by supporting administrative and back of ... CUSTOMER SERVICE & ADMINISTRATIVE : * Establish and maintain strong client relationships in-person ...

The Sales & Stock Support will support the sales team by supporting administrative and back of ... CUSTOMER SERVICE & ADMINISTRATIVE : * Establish and maintain strong client relationships in-person ...

CUSTOMER SERVICE & ADMINISTRATIVE: * Establish and maintain strong client relationships in-person ... The opportunity to support and contribute to the back of house * Competitive base salary of $56 ...

CUSTOMER SERVICE & ADMINISTRATIVE: * Establish and maintain strong client relationships in-person ... The opportunity to support and contribute to the back of house * Competitive base salary of $56 ...

Claims

Surrey, BC · On-site

CA$19.20/hr

This role works closely with vendor partners, associates, and customers to secure appropriate credits, maintain inventory control, and support smooth store operations. By combining strong attention ...

Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build ... As part of the team, you help support a positive customer experience and contribute to the store ...

Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build ... As part of the team, you help support a positive customer experience and contribute to the store ...

Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build ... As part of the team, you help support a positive customer experience and contribute to the store ...

Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build ... As part of the team, you help support a positive customer experience and contribute to the store ...

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working a job-you're joining a team where growth, customer connections, fashion, and comfort are at the core.

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working a job-you're joining a team where growth, customer connections, fashion, and comfort are at the core.

... a Customer Experience Associate. We are expecting an all-around champion who can understand ... support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of ...

Senior Associate (Technology)

Vancouver, BC · On-site

CA$65K - CA$75K/yr

JOB REQUISITION Senior Associate (Technology) LOCATION CAN VANCOUVER Job Summary Our Senior ... Knowledge and familiarity with administrative and customer support department operations. Positive ...

... a Customer Experience Associate. We are expecting an all-around champion who can understand ... support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of ...

Customer Experience Associate

Penticton, BC · On-site

CA$22 - CA$27.21/hr

... a Customer Experience Associate. We are expecting an all-around champion who can understand ... support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of ...

... a Customer Experience Associate. We are expecting an all-around champion who can understand ... support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of ...

Showing results 21-40

Customer Support Associate information

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in British Columbia?

The most popular types of Customer Support jobs in British Columbia are:

What are popular job titles related to Customer Support Associate jobs in British Columbia?

For Customer Support Associate jobs in British Columbia, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in British Columbia look for?

The top searched job categories for Customer Support Associate jobs in British Columbia are:

What cities in British Columbia are hiring for Customer Support Associate jobs?

Cities in British Columbia with the most Customer Support Associate job openings:

Infographic showing various Customer Support Associate job openings in British Columbia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Directs Store Delivery Associate

Walmart

Port Alberni, BC • On-site

CA$19.20/hr

Part-time

Posted 11 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,580 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you coordinate and efficiently process direct and local merchandise to ensure timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or retail.What you'll do...

WHAT YOU'LL DO
Secure and Manage Merchandise
Ensures high-ticket merchandise is properly secured in designated locations in accordance with Company procedures.
Receive and Process Deliveries
Processes direct and local shipments promptly, including OMNI merchandise, alcohol, and warehouse trailer deliveries, to support timely movement of merchandise to the sales floor.
Receiving Area Organization and Documentation
Maintains a clean and organized receiving area by preparing returns, claims, and MTRs for shipment and completing all required documentation accurately.
Safety and Equipment Use
Follows and promotes safe work practices, including proper lifting techniques and safe use of box cutters, pallet jacks, ladders, and other equipment.
Team Collaboration and Issue Resolution
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Security and Key Control Compliance
Safeguards backdoor access and key controls to ensure compliance with Company guidelines and security standards.
Cold Chain and Quality Compliance
Follows cold chain procedures to maintain product quality, including documenting required information using the Receiving Temperature Log or Sure Check App.
Associate Training and Support
Trains and supports other Directs Store Delivery Associates to ensure consistent adherence to receiving processes and standards.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

Le taux horaire minimum pour ce poste debute a 19.20.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

3355 Johnston Rd (Hwy 4), Port Alberni, BC V9Y 8K1, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.


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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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