ZipRecruiter

Log In

1

Customer Success Training Program Jobs in Erie, PA

Collabera

Digital Program Support Analyst

Erie, PA · On-site

Not only are we committed to meeting and exceeding our customer's needs, but we are committed to ... We believe our employees are the cornerstone of our success and we make every effort to ensure ...

Home Depot

Pro Customer Service/Sales

Erie, PA

... knowledge, loyalty programs, and tailored recommendations, while providing outstanding service ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Home Depot

Pro Customer Service/Sales

Erie, PA · On-site

... knowledge, loyalty programs, and tailored recommendations, while providing outstanding service ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Wabtec

Lead Engineer - Mechanical Components

Erie, PA · On-site

... Program Management, and cross-functional engineering teams to develop and support Truck (Bogie ... and customer success. What do we want to know about you? * Bachelor's degree in Mechanical ...

Wabtec

Lead Engineer - Mechanical Components

Erie, PA · On-site

$62K - $85K/yr

... Program Management, and cross-functional engineering teams to develop and support Truck (Bogie ... and customer success. What do we want to know about you? * Bachelor's degree in Mechanical ...

Wabtec

Lead Engineer - Mechanical Components

Erie, PA · On-site

$62K - $85K/yr

... Program Management, and cross-functional engineering teams to develop and support Truck (Bogie ... and customer success. What do we want to know about you? * Bachelor's degree in Mechanical ...

Sherwin-Williams

Store Customer Service Specialist

Erie, PA · On-site

$15.75 - $18.50/hr

This position is essential to the success of our retail stores. Customer Service Specialists work ... and training; licensure and certifications; and other business and organizational needs. The ...

Delta Sonic

Customer Advisor I

Erie, PA · On-site

$15/hr

... programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized ... Customer Advisors will begin their training in the position of Delta Tech to enhance their product ...

Crunch Fitness

Personal Trainer

Erie, PA · On-site

... training programs, and maintain the accountability necessary to help clients achieve long-term ... Core Competencies Success in this position depends on the following core competencies, in addition ...

Delta Sonic

Customer Advisor I

Erie, PA · On-site

$15/hr

... programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized ... Customer Advisors will begin their training in the position of Delta Tech to enhance their product ...

previous page

Showing results 41-60

All JobsCustomer Success Training Program JobsCustomer Success Training Program Jobs in Erie, PA

Customer Success Training Program information

See Erie, PA salary details

$11

$23

$45

How much do customer success training program jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer success training program in Erie, PA is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $24.47 per hour, depending on experience, location, and employer.

What is a Customer Success Training Program?

A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.

What are the key skills and qualifications needed to thrive in a Customer Success Training Program?

To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.

What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?

Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.

What is the difference between Customer Success Training Program vs Customer Support Specialist?

AspectCustomer Success Training ProgramCustomer Support Specialist
CredentialsOften includes certifications in customer success, communication, and product knowledgeTypically requires technical or product-specific knowledge, sometimes certifications in support tools
Work EnvironmentFocuses on proactive customer engagement, onboarding, and retention strategiesPrimarily reactive, handling customer inquiries and troubleshooting
Industry UsageUsed in SaaS, tech, and service industries to train staff for customer success rolesCommon in tech, retail, and service sectors for frontline support

The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.

What job categories do people searching Customer Success Training Program jobs in Erie, PA look for?

The top searched job categories for Customer Success Training Program jobs in Erie, PA are:

What cities near Erie, PA are hiring for Customer Success Training Program jobs?

Cities near Erie, PA with the most Customer Success Training Program job openings:

Customer Success Training Program jobs near you
Infographic showing various Customer Success Training Program job openings in Erie, PA as of June 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $48,799 per year, or $23.5 per hour.

Weekend Program Facilitator

YMCA of Youngstown

North Springfield, PA • On-site

$50 - $75/day

Full-time

Re-posted 25 days ago

Job description

Job Title: Weekend Program Facilitator
Status: Seasonal
Salary: $50 - $75/Day
Reports to: School Year Program Director
POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Program Facilitators are heavily involved in the day-to-day program delivery in all of our program modes by leading programs, driving innovation, supporting a culture of safety, and providing at-the-scene oversight of experiences for campers in all of our program modes including Summer Camp and School Year Programs.
ESSENTIAL FUNCTIONS:
  1. Responsible for facilitating dynamic experiences in weekend and retreat program activities: Adventure, Maker amp; STEM, Arts amp; Crafts, Waterfront, Target Sports, Equestrian, and Nature.
  2. Models Camp Fitch Core Values of Servant Leadership, Growth Mindset, Teamwork.
  3. Models relationship-building skills in all interactions. Responds to all participants and community inquiries and complaints in a timely manner.
SPECIFIC FUNCTIONS RELATED TO SUMMER PROGRAMS:
  1. Lead and instruct classes, activities, and programs for retreat groups.
  2. Serve as ambassadors to all Camp Fitch programs through actively outreaching to potential and attending customers, staff, and volunteers.
  3. Model the stewardship of camp facilities through proactive improvements and the cleaning of program areas after use.
  4. Models Leadership and responsibility as a role model to other weekend staff and volunteers.
ADDITIONAL OPPORTUNITIES:
*Leadership Development
*Maker Movement
*STEAM (Science, Technology, Engineering, ART, and Math) Integration into Nature
YMCA COMPETENCIES (Leader):

Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

QUALIFICATIONS:
  1. High School Diploma
  2. Personal commitment to servant leadership and core YMCA values.
  3. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  4. Attain required training within 90 days, CPR/AED, First Aid, New Staff Orientation, Child Abuse Prevention, Blood Borne Pathogens.
WORK ENVIRONMENT amp; PHYSICAL DEMANDS:
  • The physical demands of the job, that include (but are not limited to) being on your feet and walking for long periods of time on uneven terrain in all weather conditions (hot sun, ice and snow, rain, wind), must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
  • The employee must occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
  • The noise level in the work environment is usually moderate with periods of high noise and auditory chaos.

Apply