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Customer Success Training Program Jobs in Warminster, PA

Honeywell

Customer Success Lead

Hamilton, NJ · On-site

$113K - $141K/yr

Develop, improve, and scale Customer Success methodologies, programs, and playbooks that drive ... training, key skills, as well as market and business considerations. The application period for the ...

Honeywell

Customer Success Lead

Hamilton, NJ · On-site

$113K - $141K/yr

Develop, improve, and scale Customer Success methodologies, programs, and playbooks that drive ... training, key skills, as well as market and business considerations. The application period for the ...

Honeywell

Customer Success Lead

Hamilton, NJ · On-site

$113K - $141K/yr

Develop, improve, and scale Customer Success methodologies, programs, and playbooks that drive ... training, key skills, as well as market and business considerations. The application period for the ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site +1

Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization ... Nurture customer advocacy through references, case studies, and participation in customer programs ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site

Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization ... Nurture customer advocacy through references, case studies, and participation in customer programs ...

Aria Systems

Customer Success Manager

Philadelphia, PA · Remote

Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization ... Nurture customer advocacy through references, case studies, and participation in customer programs ...

PurpleLab Inc

Customer Success Manager

Wayne, PA · On-site

$85K - $130K/yr

The Customer Success Manager (CSM) is responsible for onboarding new customers and building deep ... Serve as the primary contact for the onboarding of new customers, the training of platform end ...

Planisware

Customer Success Manager

Philadelphia, PA · On-site

Work with customer teams including project management offices, process owners, trainers, change ... Graduate program Location This position is based in our Philadelphia, PA office, four days a week.

FreedomPay

Customer Success Manager

Philadelphia, PA · On-site

Customer Success Manager The FreedomPay Commerce Platform is the technology of choice for many of ... programs. All positions must be able to successfully pass a background check as well as a credit ...

Planisware

Customer Success Manager

Philadelphia, PA · On-site

Work with customer teams including project management offices, process owners, trainers, change ... Graduate program Location This position is based in our Philadelphia, PA office, four days a week.

FreedomPay

Customer Success Manager

Philadelphia, PA · Hybrid

Minimum of 4 years in a customer-facing role such as Customer Success, Account Management, or ... programs. All positions must be able to successfully pass a background check as well as a credit ...

FreedomPay

Customer Success Manager

Philadelphia, PA · Hybrid

Minimum of 4 years in a customer-facing role such as Customer Success, Account Management, or ... programs. All positions must be able to successfully pass a background check as well as a credit ...

FreedomPay

Customer Success Manager

Philadelphia, PA · On-site

As a Customer Success Manager, you'll be the primary point of contact for a book of enterprise ... programs. All positions must be able to successfully pass a background check as well as a credit ...

iCIMS

Customer Success Manager

Trenton, NJ · On-site

$70K - $80K/yr

Complete advanced product and industry training to build deep expertise in iCIMS Talent Cloud ... Foster advocacy through references, testimonials, and participation in customer community programs.

IncentFit

Customer Success Supervisor

Philadelphia, PA · Remote

$80K - $95K/yr

A program with up to $750 annual incentives (we use our own product!). * Health: Heavily subsidized ... Flexibility: 40% remote work (work from home) after training, plus flexible hours. * Perks: $1,000 ...

IncentFit

Customer Success Supervisor

Philadelphia, PA · On-site

$80K - $95K/yr

A program with up to $750 annual incentives (we use our own product!). * Health: Heavily subsidized ... Flexibility: 40% remote work (work from home) after training, plus flexible hours. * Perks: $1,000 ...

ePlus

Customer Success Associate

King Of Prussia, PA · On-site

$60K - $75K/yr

Customer Success Associate King of Prussia, PA Overview As a Customer Success Associate (CSA), you ... program and various paid time off benefits, such as vacation, sick time, and personal leave ...

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All JobsCustomer Success Training Program JobsCustomer Success Training Program Jobs in Warminster, PA

Customer Success Training Program information

See Warminster, PA salary details

$11

$24

$47

How much do customer success training program jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer success training program in Warminster, PA is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $25.14 per hour, depending on experience, location, and employer.

What is a Customer Success Training Program?

A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.

What are the key skills and qualifications needed to thrive in a Customer Success Training Program?

To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.

What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?

Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.

What is the difference between Customer Success Training Program vs Customer Support Specialist?

AspectCustomer Success Training ProgramCustomer Support Specialist
CredentialsOften includes certifications in customer success, communication, and product knowledgeTypically requires technical or product-specific knowledge, sometimes certifications in support tools
Work EnvironmentFocuses on proactive customer engagement, onboarding, and retention strategiesPrimarily reactive, handling customer inquiries and troubleshooting
Industry UsageUsed in SaaS, tech, and service industries to train staff for customer success rolesCommon in tech, retail, and service sectors for frontline support

The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.

What job categories do people searching Customer Success Training Program jobs in Warminster, PA look for?

The top searched job categories for Customer Success Training Program jobs in Warminster, PA are:

What cities near Warminster, PA are hiring for Customer Success Training Program jobs?

Cities near Warminster, PA with the most Customer Success Training Program job openings:

Customer Success Training Program jobs near you
Infographic showing various Customer Success Training Program job openings in Warminster, PA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,159 per year, or $24.1 per hour.

Customer Success Lead

Honeywell

Hamilton, NJ • On-site

$113K - $141K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

67th of 540 rated manufacturers

Job description


As the Customer Success Lead for the Americas Region at Honeywell Life Sciences, you will be responsible for leading and developing a high-performing Customer Success team while executing our global customer success strategy across the Americas. You will drive customer adoption, value realization, retention, and growth by enabling Customer Success Managers (CSMs) to deliver exceptional customer outcomes on a scale. The ideal candidate is a strategic leader who can balance long-term planning, operational excellence, and team development while remaining closely connected to customer needs, market trends, and the day-to-day realities of the business.
Reporting to the Global Director of Customer Success, you will be based in our Hamilton, NJ office and work on a hybrid schedule. In this role, you will lead a team of Customer Success Managers and serve as the regional point of accountability for customer outcomes, team performance, and the execution of customer success initiatives that drive retention, expansion, and sustainable revenue growth.
KEY RESPONSIBILITIES
  • Lead, mentor, and develop Customer Success Managers across the Americas region, fostering a high-performance culture focused on customer outcomes, accountability, and professional growth.
  • Coach and enable CSMs to build trusted customer relationships, providing guidance, best practices, and executive support to ensure consistent customer engagement, adoption, and satisfaction across the region.
  • Serve as the regional escalation point and executive sponsor for strategic accounts, ensuring timely resolution of customer challenges and accountability for customer outcomes within the Americas team.
  • Partner with Sales, Product, Support, Services, and other cross-functional teams to drive customer adoption, value realization, and overall customer success.
  • Develop, improve, and scale Customer Success methodologies, programs, and playbooks that drive consistent adoption, retention, renewals, and expansion across strategic and enterprise customers.
  • Maintain a select portfolio of strategic or enterprise customers to stay connected to customer needs, market trends, and the overall customer experience.
  • Coach and support CSMs in identifying growth opportunities within existing accounts, helping customers realize additional value while contributing to retention and expansion objectives.
  • Provide leadership and oversight for customer success planning, ensuring success plans are aligned to customer business objectives and support long-term retention and renewal outcomes.
  • Establish, monitor, and drive accountability for key Customer Success metrics, including customer health, adoption, retention, renewals, expansion, customer satisfaction, and NPS.
  • Leverage AI, customer insights, and data analytics to identify risks and opportunities, improve decision-making, increase team effectiveness, and scale customer impact across the region.

Foster a culture of continuous improvement, innovation, collaboration, and customer advocacy, empowering team members to drive exceptional customer outcomes.
Qualifications
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/)
The salary range for this position is $113,000 - $141,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting date: July 22, 2026
YOU MUST HAVE
  • 6+ years of experience in Customer Success, Account Management, Professional Services, or related customer-facing experience
  • 3+ years of expereince leading teams in Customer Success, Professional Services, or Presales
  • Background in SaaS, software, technology environment and industry experience in life sciences, pharmaceuticals, manufacturing, or health quality standards
  • Proven track record of building and maintaining strong customer relationships
  • Experience working with Salesforce and Gainsight (or a comparable customer success tool), enabling effective management of customer accounts and data analysis
  • Strong problem-solving and negotiation abilities to resolve customer issues and drive account growth
  • Ability to analyze customer data and provide actionable insights to improve customer retention and satisfaction

WE VALUE
  • Bachelor's degree in Business Administration, IT, Engineering, Biology, Chemistry or a related field
  • Passion for customer success and satisfaction
  • Ability to work independently and as part of a team
  • Strong leadership and mentoring skills
  • Proactive and results-oriented mindset
  • Continuous learning and adaptability

ABOUT HONEYWELL TECHNOLOGIES
Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy. Learn more (https://www.honeywell.com/us/en)
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906

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