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Customer Success Training Program Jobs in Erie, PA

Enterprise Holdings

Management Trainee

Erie, PA

$52K - $55K/yr

... Management Training Program. Whether you see yourself in sales, business development, customer ... business - and your success. Equal Opportunity Employer/Disability/Veterans Qualifications

Enterprise Holdings

Management Trainee

Erie, PA · On-site

$55K/yr

... Management Training Program. Whether you see yourself in sales, business development, customer ... business - and your success. Equal Opportunity Employer/Disability/Veterans Qualifications

Humana, Inc.

Medicare Field Agent- Erie

Erie, PA · On-site

$80K - $125K/yr

After all, a health services company that has multiple ways to improve the lives of its customers ... Flexibility is essential to your success. Training: The first five weeks of employment and ...

Humana

Medicare Field Agent- Erie

Erie, PA

$80K - $125K/yr

After all, a health services company that has multiple ways to improve the lives of its customers ... Flexibility is essential to your success. Training: The first five weeks of employment and ...

Humana

Medicare Field Agent- Erie

Erie, PA · On-site

$80K - $125K/yr

After all, a health services company that has multiple ways to improve the lives of its customers ... Flexibility is essential to your success. Training: The first five weeks of employment and ...

Humana

Medicare Field Agent- Erie

Erie, PA · On-site

$80K - $125K/yr

After all, a health services company that has multiple ways to improve the lives of its customers ... Flexibility is essential to your success. Training: The first five weeks of employment and ...

Disabled Veteran Solutions

Customer Advocate

Erie, PA · Remote

$19/hr

Training: Comprehensive 7-week orientation with full training and ongoing support * Environment ... Proven success in remote customer facing role, especially in complex, high-volume environments Why ...

Disabled Veteran Solutions

Customer Advocate

Erie, PA · On-site

$18 - $19/hr

Training: Comprehensive 7-week orientation with full training and ongoing support * Environment ... Proven success in remote customer facing role, especially in complex, high-volume environments Why ...

sportsmans

Customer Service Associate / Outfitter

Erie, PA · On-site

$14 - $19.50/hr

ExpertVoice Program: Gain even bigger discounts by learning about our vast selection of products ... Our Values for Success: Outfitters Serving Outdoor Enthusiasts: Our customers come first, and our ...

O'Reilly Auto Parts

Store Manager in Training

Girard, PA · On-site

$17.75 - $21.25/hr

May be assigned a schedule for making weekly customer calls. Support store manager in area of store ... O'Reilly store and/or distribution center experience Completed O'Reilly management training program ...

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All JobsCustomer Success Training Program JobsCustomer Success Training Program Jobs in Erie, PA

Customer Success Training Program information

See Erie, PA salary details

$11

$23

$45

How much do customer success training program jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer success training program in Erie, PA is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $24.47 per hour, depending on experience, location, and employer.

What is a Customer Success Training Program?

A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.

What are the key skills and qualifications needed to thrive in a Customer Success Training Program?

To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.

What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?

Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.

What is the difference between Customer Success Training Program vs Customer Support Specialist?

AspectCustomer Success Training ProgramCustomer Support Specialist
CredentialsOften includes certifications in customer success, communication, and product knowledgeTypically requires technical or product-specific knowledge, sometimes certifications in support tools
Work EnvironmentFocuses on proactive customer engagement, onboarding, and retention strategiesPrimarily reactive, handling customer inquiries and troubleshooting
Industry UsageUsed in SaaS, tech, and service industries to train staff for customer success rolesCommon in tech, retail, and service sectors for frontline support

The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.

What job categories do people searching Customer Success Training Program jobs in Erie, PA look for?

The top searched job categories for Customer Success Training Program jobs in Erie, PA are:

What cities near Erie, PA are hiring for Customer Success Training Program jobs?

Cities near Erie, PA with the most Customer Success Training Program job openings:

Customer Success Training Program jobs near you
Infographic showing various Customer Success Training Program job openings in Erie, PA as of June 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $48,799 per year, or $23.5 per hour.

Management Trainee

Enterprise Holdings

Erie, PA

$52K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

118th of 178 rated vehicle equipment hire

Job description

Overview

Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program.

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities. With training, development, mentoring, and a culture of promotion from within, you'll always be progressing in your career.

This position is located at one of our locations near Erie, PA 16509.

We offer a robust Benefits Package including, but not limited to:

  • Competitive Compensation - This position offers targeted 1st year annual compensation of $52,000 - $55,162 with an average 45 hour work week.
  • Paid Time Off, starting with 18 off per year
  • Health, Dental, Vision insurance; Life Insurance; Prescription coverage
  • Employee discounts on car rentals, car purchases and much more!
  • 401(k) retirement plan with company match and profit sharing

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 

Responsibilities

We are now hiring for immediate openings in our Management Training program. As a MT, you'll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team.

In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business.

We'll teach you how to excel at customer service, sales and marketing, finance, and operations. And you'll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business - and your success.

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Bachelor's degree required
  • Must have a minimum of six months experience in customer service, leadership or sales.
    • (examples: commission sales, retail, serving/restaurant/bar, or hospitality industry. Leadership: military, athletics/team activities or community, social, or academic organizations.)
  • Must have a valid driver's license with no more than two moving violations and/or at fault accidents in the past 3 years.
  • No drug, alcohol related convictions on driving record in the past 3 years (ie., DUI/DWI). 
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Employment Type: FULL_TIME

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