ZipRecruiter

Log In

1

Customer Success Technician Jobs (NOW HIRING)

TRULAND Equipment

Customer Success Technician

Napoleon, OH · On-site

$16.75 - $22.50/hr

Plans and orchestrates Customer and Internal training events with team members. * Assists Lead Agronomist with Operations Center training events. * Provides training to technicians on new equipment ...

Clayton Homes

Customer Success Technician

Denver, CO

$55K - $62K/yr

You will manage the back-end construction activities while interacting with Customers, Trade Partners, municipalities, and other Oakwood associates to deliver a high-quality home. You will: * Assist ...

Oakwood Homes

Customer Success Technician

Denver, CO · On-site

$55K - $62K/yr

You will manage the back-end construction activities while interacting with Customers, Trade Partners, municipalities, and other Oakwood associates to deliver a high-quality home. You will: * Assist ...

Oakwood Homes

Customer Success Technician

Denver, CO

$55K - $62K/yr

You will manage the back-end construction activities while interacting with Customers, Trade Partners, municipalities, and other Oakwood associates to deliver a high-quality home. You will: * Assist ...

Clayton Homes

Customer Success Technician

Denver, CO · On-site

$55K - $62K/yr

You will manage the back-end construction activities while interacting with Customers, Trade Partners, municipalities, and other Oakwood associates to deliver a high-quality home. You will: * Assist ...

AutoLeap

Customer Success Associate

Customer Success Associate AutoLeap is building a world-class Customer Experience practice, and we ... technicians and generating invoices to help save time and money. In 2023, we announced our $30m ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... Service technicians, the Client Services team, and the Kastle Operations Center to ensure an ...

next page

Showing results 1-20

All JobsCustomer Success Technician Jobs

Customer Success Technician information

See salary details

$11

$24

$47

How much do customer success technician jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer success technician in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What cities are hiring for Customer Success Technician jobs?

Cities with the most Customer Success Technician job openings:

What states have the most Customer Success Technician jobs?

States with the most job openings for Customer Success Technician jobs include:

What are popular job titles related to Customer Success Technician jobs?

For Customer Success Technician jobs, the most frequently searched job titles are:

Infographic showing various Customer Success Technician job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Customer Success Technician

Napoleon, OH • On-site

TRULAND Equipment
Machinery Manufacturing • 501 - 1,000 employees
Learn more about TRULAND Equipmentexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Key responsibilities

  • Participates in Precision Ag Call Support and manages location MTG terminal management.

  • Educates customers and staff on proper machine operation, optimization, and conducts customer visits to drive engagement and sales.

  • Plans and orchestrates customer and internal training events, and provides training to technicians on new equipment and systems.

Truland Equipment rating

8.1

Company rating: 8.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Grow with TRULAND Equipment
We're a leading John Deere dealer with 18 locations across Indiana and Ohio, serving residential, commercial, and agricultural customers. If you're hardworking, eager to learn, and ready to thrive in a fast-paced, team-driven environment-we want to hear from you!
Purpose:
Designated specialist who has operational knowledge of our supported machines. Resource for the Sales department when conducting machine startups and product demos. Focuses on Machine Optimization and Training.
Responsibilities:
  • Participates in Precision Ag Call Support.
  • Location MTG terminal management.
  • John Deere LEAD plot installation assistance.
  • Conducts customer visits to drive engagement and sales of programs and services offered.
  • Manage Precision Ag Subscriptions for assigned locations.
  • Conducts customer visits and contacts to follow up on customer satisfaction.
  • Leads customer Operations Center account creation and basic introductions.
  • Educates customers and staff on proper machine operation and optimization.
  • Plans and orchestrates Customer and Internal training events with team members.
  • Assists Lead Agronomist with Operations Center training events.
  • Provides training to technicians on new equipment and systems.
  • Assists sales team in new product configuration and pricing.
  • Assists in identifying Technical/Operational training needs or gaps by communicating with location Department Managers.
  • Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Ensure that the company's reputation and image in the community is consistent with company core values.
  • May participate in Service EDUCATE Training programs required for the development of skills and knowledge.
  • Operates and maintains vehicles, tools and equipment required to perform job responsibilities.
  • Maintains a clean work area and performs work in a neat and orderly fashion.
  • Follows all safety rules and regulations while performing work assignments.
  • Maintains knowledge of John Deere and competitive products.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.

Experience, Education, Skills, and Knowledge:
  • 1+ year experience in an agriculture-related role.
  • Dealership sales, service, training, or other related work experience preferred.
  • Proficient knowledge of electrical and wireless communication systems.
  • Ability to operate with a solutions approach and identify existing/emerging customer needs.
  • Ability to use standard desktop applications such as Microsoft Office and internet functions as well as dealer business systems.
  • Solid organizational, interpersonal, analytical and communication skills.
  • Ability to work flexible hours and travel to store locations and customers.
  • Associate degree in Agronomy, Agriculture Business, or Agriculture Mechanization or equivalent experience required.
  • Bachelor's Degree in Agronomy, Agriculture Business, or Agriculture Mechanization preferred.
  • Ability to work cooperatively in a team environment.
  • Experience communicating effectively verbally and in writing.
  • Valid driver's license required; CDL (Commercial Driver's License) and forklift license preferred.

Additional Requirements:
  • Ability to lift 50 pounds occasionally.
  • Adequate toolset to perform job responsibilities required.
  • Driving record that meets Employer's insurance company requirements.

Comprehensive benefit package for full-time team members includes:
  • Competitive bi-weekly wages
  • Health, dental, and vision insurance
  • 401(k) plan with company contributions
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • Paid Time Off (PTO) and Paid Holidays
  • Company-paid short-term disability
  • Life Insurance
  • Team member discounts
  • Access to additional voluntary insurance plans
  • Employee Assistance Program (AEP)
  • Company-provided uniforms

About TRULAND Equipment
TRULAND Equipment is a John Deere dealer with 18 locations in Indiana and Ohio that supplies and services a wide range of new and used equipment for residential, commercial and agricultural applications. We understand the unique needs and challenges that come with working your land, and we're dedicated to delivering solutions that exceed expectations. With every phone call, every visit, and every job well done, we're creating lasting partnerships built on trust.
Our Vision:To enable our customers to cultivate, shape, and manicure the landscape through relationships, engagement, and experiences based on trust, integrity, and a sense of urgency.
Our Values
  • Integrity: Do the right thing
  • Trust: Do what we say we are going to do
  • Simplify Business Transactions: Easy to do business with
  • Urgency: Engage with a sense of urgency
  • Respect and Teamwork: Work together to solve our customer's needs
  • Imaginative Solutions: Create solutions with thoughtfulness and purpose

What Truland Equipment employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply