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Customer Success Support Jobs (NOW HIRING)

Playbook

Customer Success Associate

Hoboken, NJ · On-site

About the position The Customer Success Associate will be expected to deliver superior support services to our customers by reinforcing our customers' success and differentiating us from our ...

Strativ Group

Customer Success Manager

Waltham, MA · Hybrid

$70K - $80K/yr

Collaborate with Product and Support teams to advocate for customer needs and feedback * Track customer health metrics and report on KPIs Requirements: * 2-4 years of experience in a Customer Success ...

Pear

Customer Success Manager - Piston

Lehi, UT · On-site

Customer Success Manager What you will be doing: * Onboard & Activate New Customers: Guide new ... Provide training and support tailored to their business goals. * Identify Growth Opportunities:

Monex

Customer Success Specialist

Washington, DC · On-site

$60K - $75K/yr

Customer Success Specialist Location : Washington, DC, Hybrid (3 days in office) Status ... Support client onboarding by coordinating with Sales, Compliance, and internal teams to ensure ...

OneArc

Customer Success Engineer

Honolulu, HI · On-site

You will support the creation of these solutions, guiding them from initial development through to ... The Customer Success Engineer supports their assigned accounts collaboratively, acting as the vital ...

OneArc

Customer Success Engineer

Sterling, VA · On-site

You will support the creation of these solutions, guiding them from initial development through to ... The Customer Success Engineer supports their assigned accounts collaboratively, acting as the vital ...

OneArc

Customer Success Engineer

Honolulu, HI · On-site

You will support the creation of these solutions, guiding them from initial development through to ... The Customer Success Engineer supports their assigned accounts collaboratively, acting as the vital ...

OneArc

Customer Success Engineer

Sterling, VA

You will support the creation of these solutions, guiding them from initial development through to ... The Customer Success Engineer supports their assigned accounts collaboratively, acting as the vital ...

Anyword

Associate Customer Success Manager

Manhattan, NY · On-site

$60/hr

Associate Customer Success Manager Looking to start your career in Customer Success at a startup in ... Support customer onboarding, training, and ongoing adoption of Anyword * Serve as a point of ...

Rightworks LLC

Customer Success Specialist

Nashua, NH · Remote

Backed by award-winning support, our fully managed IT and applications ensure customers have secure ... Our success is made possible by leveraging decades of specialized experience in leading accounting ...

RightWorks Inc

Customer Success Specialist

Nashua, NH

$50K - $53K/yr

Backed by award-winning support, our fully managed IT and applications ensure customers have secure ... Our success is made possible by leveraging decades of specialized experience in leading accounting ...

DISCO

Customer Success Manager I

New York, NY

Your Impact The Customer Success Manager I is responsible for ensuring maximum client retention ... They proactively address customer concerns, provide timely solutions, and support customers to ...

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Customer Success Support information

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How much do customer success support jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for customer success support in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.
What cities are hiring for Customer Success Support jobs? Cities with the most Customer Success Support job openings:
What states have the most Customer Success Support jobs? States with the most job openings for Customer Success Support jobs include:
Customer Success Associate

Customer Success Associate

Playbook

Hoboken, NJ • On-site

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Company Mission

At Playbook we believe that everyone deserves the ability to get ahead with incredible sports & academic programs. Through our best in class technology and integrated platform services we are revolutionizing the way that sports, education, and activity entrepreneurs launch and manage programs for students and communities across the world.

We have an amazing list of customers and partners including professional sports teams, fortune 500 companies, and 100's of leading sports and activity organizations across the country. We also have established partnerships with star athletes including Kristaps Porzingis, Didi Gregorius, and over 30 other professional athletes and influencers who embody our values and support our mission.

About the position

The Customer Success Associate will be expected to deliver superior support services to our customers by reinforcing our customers' success and differentiating us from our competitors. He/she will deliver positive change to improve service levels, increase customer satisfaction, reduce resolution times, and ultimately contribute to increasing customer retention and revenue growth all while having an eye for continuous improvement.

Tasks, Duties, Responsibilities
  • Act as the primary point of contact for software clients to ensure that their needs are met in a way that improves client satisfaction.
  • Drive customer software engagement and development of power users across customer organizations.
  • Implement Customer Success Plans for assigned accounts.
  • Collaborate with the Playbook sales team to expand customer relationships.
  • Onboarding existing clients to the software platform, training them in how to use our program.
  • Help ensure smooth operations and customer feedback.
Knowledge, Skills, Competencies
  • Preferably 1 year of relevant experience in Customer Success, Support or Sales experience.
  • Passion for technology and wowing customers.
  • Relentless work ethic.
  • Strong communication skills, verbal and written.
  • Strong organizational skills, ability to multitask.
  • Ability to think quickly and be creative.
  • Confidence to make decisions without supervision.
Benefits
  • 401(k) and 401(k) matching
  • Paid Time Off
  • Health Reimbursement Account (HRA)
  • Paid Travel Opportunities
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