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Customer Success Sales Director Jobs (NOW HIRING)

Easy HR Group

Customer Success Manager

We are seeking a proactive and results-driven Customer Success Manager who excels at nurturing customer relationships, driving revenue growth, and supporting sales operations. In addition to managing ...

MasterCard

Director, Customer Success

Purchase, NY

The Director of Customer Success for Small and Medium Enterprise is a key leadership role ... This includes renewals, expansion, and long-term value creation in close partnership with Sales ...

SubBase

Customer Success Director

Fort Lauderdale, FL · On-site

About the role SubBase is looking for a Customer Success Director to own the post-sale relationship for our largest and most strategic accounts. You'll be the primary point of contact for enterprise ...

Woodmac

The Director of Customer Success will play a key leadership role in operationalizing Customer ... Cross‑Functional Leadership & Alignment Partner closely with Sales to coordinate retention and ...

Sugar AI Limited

$140K - $150K/yr

About the Role As the Director, Customer Success, you'll spearhead our customer-centric approach to ... Partner closely with Sales and CS leadership to ensure growth and renewal forecast alignment ...

StarRez

Director, Customer Success

OR · On-site +1

The Role We are seeking a Director of Customer Success to lead and continue developing our global Customer Success team across StarRez, College Pads, and the Customer Success teams of businesses we ...

Koch Industries

Director, Customer Success

Lisle, IL · On-site

$160K - $200K/yr

Your Job Molex is seeking a Director, Customer Success to lead the Customer Success organization ... You will lead a team of Customer Success Managers and work closely with Sales, Product Line ...

Uniguest Inc.

... and direct limited Customer Success resources to the highest-impact accounts and situations. The ... Partner with Sales, Business Systems, Support, Product, Finance, and Customer Success stakeholders ...

Total Expert

Director, Customer Success

The Director of Customer Success leads the CSM organization at Total Expert and owns the execution ... Partner with Sales on renewal strategy, attrition mitigation, upsell opportunities, multi-year ...

Vontier

Customer Success Specialist

$60K - $75K/yr

The Customer Success Specialist partners cross-functionally with Sales, Support, Services, Finance, and Product teams to deliver seamless customer experience, reduce churn, and identify opportunities ...

Avo

Customer Success Director

New York, NY · On-site +1

$130/hr

You will report to the VP of Implementation & Customer Success and partner closely with Sales ... direct exposure to clinical workflows and EHR environments (Epic, Meditech, Cerner, or similar)

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Customer Success Sales Director information

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$38.5K

$121.4K

$179K

How much do customer success sales director jobs pay per year?

As of Sep 14, 2026, the average yearly pay for customer success sales director in the United States is $121,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,500.00 and $145,500.00 per year, depending on experience, location, and employer.

What is a customer success sales director?

A Customer Success Sales Director is a senior leader responsible for ensuring customers achieve their desired outcomes with a company's products or services while also driving revenue growth through upselling and renewals. They lead teams that focus on building strong customer relationships, identifying new business opportunities within existing accounts, and resolving customer issues efficiently. Their role bridges customer support, account management, and sales, ensuring both customer satisfaction and business expansion.

What are the key skills and qualifications needed to thrive as a customer success sales director?

To thrive as a Customer Success Sales Director, you need a strong background in sales strategy, customer relationship management, and a proven track record of driving revenue growth, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sales enablement systems is typically required. Exceptional leadership, communication, and problem-solving skills help you inspire teams and effectively manage client expectations. These skills are crucial for maximizing customer retention, expanding accounts, and aligning customer success initiatives with business goals.

How does a customer success sales director typically collaborate with other departments to drive customer retention and growth?

A Customer Success Sales Director works closely with teams such as Marketing, Product, and Support to ensure a cohesive customer experience. Regular cross-functional meetings are common to align on customer feedback, product updates, and upsell opportunities. This collaboration enables the Director to address client needs proactively, tailor solutions, and foster long-term relationships that drive both retention and expansion. Building strong internal partnerships is essential for developing effective strategies that benefit both the customer and the company.

What cities are hiring for Customer Success Sales Director jobs?

Cities with the most Customer Success Sales Director job openings:

What states have the most Customer Success Sales Director jobs?

States with the most job openings for Customer Success Sales Director jobs include:

What are popular job titles related to Customer Success Sales Director jobs?

For Customer Success Sales Director jobs, the most frequently searched job titles are:

Customer Success Manager

Remote

Easy HR Group
See more jobs at Easy HR Groupexternal

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Posted 9 days ago

Job description

Customer Success Manager

This is a remote position. Our client curates transformative experiences through world-class events. We need a Customer Success Manager who can guide attendees every step of the way—before, during, and after our events. Your role will be to ensure every attendee gets the most out of their experience, from selecting the right event package to maximizing their post-event access to content.

About the Role: We are seeking a proactive and results-driven Customer Success Manager who excels at nurturing customer relationships, driving revenue growth, and supporting sales operations. In addition to managing customer success, this role will involve lead generation, database management, Salesforce expertise, and identifying partnership opportunities to contribute to the company's overall growth strategy.

Key Responsibilities:

  • Customer Success Management: Act as the main point of contact for assigned customers, ensuring their needs are met and delivering a world-class customer experience. Build and maintain long-term relationships to promote customer retention and satisfaction. Identify opportunities for upselling, cross-selling, and product/service enhancements based on customer feedback. Analyze customer data and provide insights to improve customer engagement and usage.
  • Lead Generation: Proactively identify and generate qualified leads through targeted research, campaigns, and outreach initiatives. Collaborate with the marketing team to develop lead generation strategies aligned with business goals. Track and report on lead generation metrics, ensuring a steady pipeline of prospective customers.
  • Database Management: Maintain and clean customer and prospect data within Salesforce to ensure data accuracy and reliability. Regularly update records, remove duplicates, and ensure compliance with data privacy regulations. Develop and implement processes to improve the overall efficiency of database usage.
  • Salesforce Expertise: Serve as the in-house Salesforce expert, managing dashboards, workflows, and custom reporting. Train team members on best practices and optimize the Salesforce platform to meet organizational needs. Troubleshoot and resolve issues related to Salesforce functionality.
  • Partnership Development: Identify and evaluate potential partnership opportunities that align with the company's strategic goals. Develop strong relationships with key stakeholders at partner organizations to maximize mutual value. Work cross-functionally with sales, marketing, and leadership teams to implement partnership strategies.

Requirements:

  • Experience: 3+ years in customer success, sales operations, or a related role, preferably in [industry].
  • Skills: Proven ability to generate and qualify leads. Proficient in Salesforce CRM, including data management, reporting, and customization. Strong organizational skills and attention to detail in maintaining databases. Exceptional interpersonal and communication skills, with a talent for building relationships.
  • Knowledge: Understanding of sales processes, CRM best practices, and partnership development strategies.
  • Education: Bachelor's degree in business, marketing, or a related field (or equivalent experience).
  • Preferred Qualifications: Experience with marketing automation tools or email campaigns. Background in identifying and negotiating partnership opportunities. Familiarity with data privacy regulations (e.g., GDPR, CCPA).

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