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Customer Success Sales Director Jobs (NOW HIRING)

ProfitSync Inc

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Customer Success Sales Associate

Manayunk, PA · On-site

$800 - $1.2K/wk

Customer Success Sales Associate - Learn the art of sales and customer relations! Are you passionate about technology, possess excellent communication skills, and have a strong customer engagement or ...

Penske

Director - Customer Success

Reading, PA

The Director, Customer Success will oversee the development, maturing, and execution of our ... Contribute to and align with strategies from other business units (i.e., Sales, etc.). Customer ...

WeBox

Customer Success Associate

San Jose, CA · On-site

$70K - $90K/yr

In this role, you will work closely with Customer Success, Sales, and Operations teams to ensure smooth daytoday account execution, proactively address issues, and deliver a consistently strong ...

WeBox

Customer Success Associate

San Jose, CA · On-site

$70K - $90K/yr

In this role, you will work closely with Customer Success, Sales, and Operations teams to ensure smooth daytoday account execution, proactively address issues, and deliver a consistently strong ...

Mural Health

Director Customer Success

As Director of Customer Success, you'll build and lead a team that partners with our largest, most ... Established a strong operating rhythm with Product, Support, and Sales that turns customer insight ...

Bonterra

Director, Customer Success

$143K - $180K/yr

Align Customer Success with the Sales and Marketing teams on renewal and up-sell strategy, ensure ... Mid-Market customers, with direct ownership of customer outcomes and retention strategy

Bonterra

Director, Customer Success

$143K - $180K/yr

Align Customer Success with the Sales and Marketing teams on renewal and up-sell strategy, ensure ... Mid-Market customers, with direct ownership of customer outcomes and retention strategy

Reveal

Director, Customer Success

Chicago, IL · On-site

The Director serves as the primary leader for the Corporate Customer Success segment, partnering closely with Sales, Renewals, Product, Customer Enablement and Support Teams to maximize customer ...

Exol

What we need Exol is seeking an experienced Director of Customer Success to lead our customer ... Partner with Sales, Finance, Legal, and Operations on contract renewals, pricing, Statements of ...

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Customer Success Sales Director information

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$121.4K

$179K

How much do customer success sales director jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer success sales director in the United States is $121,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,500.00 and $145,500.00 per year, depending on experience, location, and employer.

What is a customer success sales director?

A Customer Success Sales Director is a senior leader responsible for ensuring customers achieve their desired outcomes with a company's products or services while also driving revenue growth through upselling and renewals. They lead teams that focus on building strong customer relationships, identifying new business opportunities within existing accounts, and resolving customer issues efficiently. Their role bridges customer support, account management, and sales, ensuring both customer satisfaction and business expansion.

What are the key skills and qualifications needed to thrive as a customer success sales director?

To thrive as a Customer Success Sales Director, you need a strong background in sales strategy, customer relationship management, and a proven track record of driving revenue growth, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sales enablement systems is typically required. Exceptional leadership, communication, and problem-solving skills help you inspire teams and effectively manage client expectations. These skills are crucial for maximizing customer retention, expanding accounts, and aligning customer success initiatives with business goals.

How does a customer success sales director typically collaborate with other departments to drive customer retention and growth?

A Customer Success Sales Director works closely with teams such as Marketing, Product, and Support to ensure a cohesive customer experience. Regular cross-functional meetings are common to align on customer feedback, product updates, and upsell opportunities. This collaboration enables the Director to address client needs proactively, tailor solutions, and foster long-term relationships that drive both retention and expansion. Building strong internal partnerships is essential for developing effective strategies that benefit both the customer and the company.

What cities are hiring for Customer Success Sales Director jobs?

Cities with the most Customer Success Sales Director job openings:

What states have the most Customer Success Sales Director jobs?

States with the most job openings for Customer Success Sales Director jobs include:

What are popular job titles related to Customer Success Sales Director jobs?

For Customer Success Sales Director jobs, the most frequently searched job titles are:

Director, Customer Success

San Jose, CA • On-site

Super Micro Computer
Computer and Peripheral Equipment Manufacturing • 1 - 5K employees
Learn more about Super Micro Computerexternal

Full-time

Posted 14 days ago

Job description

Job Req ID: 30058
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
The Sales Director of Customer Success within Sales organization is responsible for driving repeat sales and assisting with deployment and service/support strategies for major AI Infrastructure and Enterprise accounts. This includes leading the Customer Success team to provide excellent customer satisfaction that results in repeat business (driving revenue and profit). This individual must have strong leadership skills, excellent customer relationship experience and sales leadership experience. Domain experience in AI and server product, solutions and innovations. This individual must be very strong at working cross-functionally at all levels of the organization.
Essential Duties and Responsibilities:
  1. Provide 'hands-on' as needed while you support and build the team.
  2. Develop and execute effective strategies to win and maintain customer accounts
  3. Identify, qualify, develop and close sales against quota in Enterprise accounts
  4. Build and establish relationships with current and potential Enterprise customers, partners, system integrators, VARs, and OEM customers (as required)
  5. Uncover opportunities for senior management to generate revenue from high-level executives
  6. Assemble a pipeline of both short-term and long-term opportunities through target lists for Enterprise market
  7. Travel to customer sites to present Supermicro's products, solutions and services as well as to maintain account integrity
  8. Supervise varied levels of a Customer Success sales team, including directing work, providing training, development and managing performance-related issues

Qualifications:
  1. Bachelor's degree and MBA preferred
  2. Minimum 15+ years' experience in a server & AI sales environment preferred
  3. Results-oriented drive and a solid work ethic
  4. Solid oral and written communication skills, executive presence, and judgment
  5. Ability to prioritize and manage competing tasks in a fast-paced environment
  6. Strong negotiation, presentation and closing skills
  7. Must be willing to utilize self-admin skills as needed
  8. Strong command of the English language; proficiency in 2nd language is a plus
  9. Based in San Jose, California
  10. Ability to travel up to 35% of the time or as needed

Salary Range
185,500 - 208,097
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
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