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Customer Success Project Manager Jobs in Mobile, AL

SUPPLY.com

MOV - EMO Project Manager

Theodore, AL · On-site +1

We exist to make our customers' complex projects simple, successful, and sustainable. Ferguson is ... We are seeking an Automation Project Manager to help bridge the gap between waterworks project ...

Johnson Controls

Fire Project Manager

Mobile, AL

$68K - $93K/yr

Presentsto management and/or customers on project updates, project cycle, and expected results. Ensures projects are closed on time and in scope. How you will do it * Coordinates and communicates ...

HP Products

MOV - EMO Project Manager

Theodore, AL · On-site +1

We exist to make our customers' complex projects simple, successful, and sustainable. Ferguson is ... We are seeking an Automation Project Manager to help bridge the gap between waterworks project ...

trane technologies

Data Center Project Manager

Mobile, AL · On-site

$120K/yr

Customer Engagement: * Interface with data center customers to understand their unique needs and ... Proven experience managing projects in the Data Center, industrial, or HVAC sectors. * Demonstrated ...

Ag

Senior STC Project Manager

Mobile, AL

The Senior STC Project Manager works closely with Airline Customers, maintenance facilities (MRO ... success, reputation and sustainable growth. Company: Airbus Americas Customer Services, Inc.

TRAPS CONSTRUCTION AND EQUIPMENT SERVICES

Be Seen First

Civil Estimator / Project Manager

Foley, AL

... the success of our expanding project portfolio. Position Overview The Civil Estimator - Project ... The Estimator will work closely with customers, project managers, engineers, subcontractors, and ...

TRAPS CONSTRUCTION AND EQUIPMENT SERVICES

Be Seen First

Civil Estimator / Project Manager

Foley, AL

... the success of our expanding project portfolio. Position Overview The Civil Estimator - Project ... The Estimator will work closely with customers, project managers, engineers, subcontractors, and ...

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All JobsCustomer Success Project JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in Mobile, AL

Customer Success Project Manager information

See Mobile, AL salary details

$26.7K

$68.3K

$115.1K

How much do customer success project manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer success project manager in Mobile, AL is $68,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $81,400.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.
What are popular job titles related to Customer Success Project Manager jobs in Mobile, AL? For Customer Success Project Manager jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Customer Success Project Manager jobs in Mobile, AL look for? The top searched job categories for Customer Success Project Manager jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Customer Success Project Manager jobs? Cities near Mobile, AL with the most Customer Success Project Manager job openings:
Customer Success Project Manager jobs near you
Infographic showing various Customer Success Project Manager job openings in Mobile, AL as of August 2026, with employment types broken down into 63% Full Time, 35% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,271 per year, or $32.8 per hour.

Senior Project Manager

White-Spunner Construction

Mobile, AL

Full-time

Re-posted 27 days ago

Job description


The Senior Project Manager has total responsibility for the total construction project through subcontract award, construction, and close-out. The SPM provides administrative and technical instruction to ensure each project is completed according to design, budget, schedule, and specifications. The Senior Project Manager has the ability to deliver high quality work, is detail oriented and uses effective problem-solving skills throughout the entire construction process.
Role Expectations and Competencies
  • Demonstrates leadership skills by interfacing with client representatives and plans and coordinates with other WSC employees.
  • Oversees the total construction process to ensure the project is constructed according to design, budget, and schedule.
  • Responsible for estimating and review of project estimates before submission to Owner and Clients.
  • Ensure lien rights are established at the start of a project and protect them during construction and at completion of project.
  • Exemplifies leading strategic thinking skills when developing plans to identify risk management issues such as poor documentation or subcontractor financial stability, and when utilizing advanced decision-making skills in developing win-win solutions and providing guidance and direction.
  • Implement and manage subcontracts, purchase orders, and owner change orders.
  • Displays well-rounded financial awareness when reporting cost projections, allowance tracking, contingency management, and overall project profit.
  • Collaborate with Pre-Construction and Business Development teams to secure new work, profitability, client satisfaction, and the best subcontractors for the job.
  • Builds lasting relationships with all team members by acting with the highest level of ethics and integrity.
  • Develops high-performance teams through coaching and mentoring to ensure their skills and capabilities are being developed.
  • Effectively motivates, leads, trains and develops people while fostering a culture of excellence and work environment that attracts and retains strong teams.
  • Inspires team to expand their capabilities and skills in order to position themselves for advancement within the Company.
  • Manages and mentors project team to ensure their goals and capabilities are being developed.
  • Assists in building effective relationships with customers, design team, subcontractors, suppliers, and user groups that reflect and support company core values and meets or exceeds the customer’s expectations.
  • Actively participates in industry, client, and community relations to enhance company image.
  • Represents White-Spunner Construction by promoting the company’s mission to clients, peers, and team members. Communicates our vision and purpose by consistently exhibiting servant minded actions in every aspect of your daily functions. Offering unmatched customer focus and always going above and beyond industry standards.
  • Demonstrates proficiency using a personal computer (PC) and company communication tools, such as email, internet, and Microsoft products (e.g., Word, Excel, Office, Outlook).
  • Ability to manage multiple activities/projects, meet multiple deadlines and network with staff, management, and clients.
  • Participates in personal career development by attending operations training programs and completes a minimum of four (4) hours of continuing education annually.
  • Excellent written and verbal communication skills.
  • Detail oriented with excellent analytical skills.
  • Work to the highest safety standards.
Perform other duties as needed.
Our Core Values: P-L-A-N
We are committed to maintaining a culture where servant leadership, character, disciplined execution, and continuous learning are engrained. Our core values are:
People First - We care deeply for our teams, clients, and communities. Relationships are our foundation.
Lead with Integrity - We do what’s right, even when no one is watching. Character defines our culture.
Action-Oriented - We don’t sit back. We show up, take initiative, and push projects and people forward.
Never Stop Growing - We pursue growth with curiosity, excellence, and an entrepreneurial mindset.
Job Requirements
Education amp; Experience:
  • B.S. in Construction Management, Building Science, Engineering, or a related field preferred or 10+ years of experience. Depending upon the project size, scope, and complexity the years of experience may vary.
  • Demonstrates solid presentation skills and verbal/written communication skills.
  • Demonstrates proficiency using a personal computer (PC) and company communication tools, such as email, internet, and Microsoft products (e.g., Word, Excel, Office, Outlook).
  • Travel is required.
Working Conditions
Work is completed in an office setting or on job sites in an office trailer or in an existing structure. Due to daily condition changes on construction projects, when employees are outside of the office trailer or structure, they must wear appropriate personal protective equipment as required by the company's safety policies and as required for weather conditions.
The project team and/or team member may need to move to other projected work geographic locations, as necessary.

Typical Physical Needs
Requires prolonged sitting, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Require normal range of hearing and eyesight to record, prepare and communicate appropriate reports. May need to climb stairs, ladders and/or scaffolding and lift up to 30 pounds.
EEO Statement
Our company is an equal opportunity employer, and we look to fill every position with the best qualified person regardless of age, gender, race, religion, disability, or national origin. With our home office in Mobile, Alabama we recruit from all over the Southeast to find the right fit for every position.
Drug Free Workplace
We are an Alabama Drug Free Workplace; all prospective employees are subject to successful completion of pre-employment drug screen.

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