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Customer Success Program Jobs in Sandy, UT (NOW HIRING)

Collaborate with product development, customer success, and sales teams to understand new features ... programs. * Maintain and update existing training documentation and resources to reflect product ...

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Customer Success Program information

See Sandy, UT salary details

$10

$23

$45

How much do customer success program jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer success program in Sandy, UT is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.99 per hour, depending on experience, location, and employer.

What is a customer success program?

A Customer Success Program is a structured approach that companies use to help their customers achieve their desired outcomes while using the company's products or services. It involves proactive communication, support, and guidance to ensure customer satisfaction, retention, and growth. Customer Success Programs often include onboarding, training, regular check-ins, and feedback loops to build strong, long-term relationships with customers.

How does a customer success program professional typically collaborate with other departments to enhance the client experience?

Customer Success Program professionals work closely with teams such as Sales, Product, and Support to ensure that clients achieve their desired outcomes. They often relay client feedback to the Product team for improvements, coordinate with Sales to align on client goals, and partner with Support to resolve any technical issues promptly. This cross-functional collaboration is essential for addressing customer needs holistically and fostering long-term relationships. Regular meetings and clear communication channels are key to this collaborative effort.

What are the key skills and qualifications needed to thrive in a customer success program role, and why are they important?

To thrive in a Customer Success Program role, you need a strong understanding of customer relationship management, product knowledge, and problem-solving abilities, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is typically required. Exceptional communication, empathy, and proactive collaboration are vital soft skills that help build trust and drive customer satisfaction. These skills are essential for ensuring customer retention, fostering loyalty, and achieving business growth through positive customer experiences.

What is the difference between Customer Success Program vs Customer Success Manager?

AspectCustomer Success ProgramCustomer Success Manager
Primary RoleDevelops and manages customer success initiatives, programs, and strategies at an organizational levelManages individual customer accounts to ensure satisfaction and retention
FocusProgram development, process improvement, and overall customer success metricsCustomer relationship management, onboarding, and support
CredentialsOften requires experience in customer success, project management, or related fieldsTypically requires experience in customer service, account management, or sales
Work EnvironmentCross-functional teams, strategic planning sessions, customer success departmentsDirect interaction with customers, account teams, and support staff

In summary, a Customer Success Program focuses on creating and managing customer success initiatives at an organizational level, while a Customer Success Manager handles individual customer relationships to ensure satisfaction and retention.

What cities near Sandy, UT are hiring for Customer Success Program jobs?

Cities near Sandy, UT with the most Customer Success Program job openings:

Infographic showing various Customer Success Program job openings in Sandy, UT as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,864 per year, or $23 per hour.

Entry Level Customer Success Opportunity

Year Up United

Bountiful, UT

$525/wk

Full-time

Posted 16 days ago


Job description

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend.


If you’re someone who’s passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you. 


The Customer Experience pathway combines technical and professional training in Banking and Customer Success with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Morgan Stanley or Bank of America among other leading organizations in the Salt Lake City area.


Are you eligible?

You can apply to Year Up United if you are:

- A high school graduate or GED recipient

- Eligible to work in the U.S.

- Available Monday-Friday throughout the duration of the program

- Highly motivated to learn technical and professional skills

- Have not obtained a Bachelorʼs degree

- You may be required to answer additional screening questions when applying


What will you gain?

Product and service knowledge, a customer-centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. 

Career growth paths include: 

- Financial advisory

- Sales specialist

- Product Support

- Sales operations and analytics


Get the skills and opportunity you need to launch your professional career.

72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.

PandoLogic. , Location: Bountiful, UT - 84011