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Customer Success Program Jobs in Sandy, UT (NOW HIRING)

Atlassian

Associate Customer Success Manager

Magna, UT · On-site +1

Along the way, you'll be focused on driving their success with the program, helping ensure product ... Own the full customer lifecycle, from implementation, to driving program success (utilization ...

Coalition, Inc.

Customer Success Associate

Provo, UT · On-site

$50K/yr

... Customer Success team. In this role, you will be accountable for providing the highest level of ... Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)

Atlassian

Associate Customer Success Manager

Magna, UT · On-site

Along the way, you'll be focused on driving their success with the program, helping ensure product ... Own the full customer lifecycle, from implementation, to driving program success (utilization ...

Chargezoom

VP of Customer Success

Salt Lake City, UT · On-site

$165K/yr

Develop and manage customer success resources, such as onboarding guides, knowledge bases, and training programs. * Forecast and report on customer success metrics, presenting insights and ...

Revver

Enterprise Customer Success Manager

Lehi, UT · On-site

Customer-first mindset with a bias for action and continuous improvement. * Bachelor's degree in ... Scale success . Build playbooks, reusable adoption/expansion templates, training programs, and ...

Revver

Enterprise Customer Success Manager

Lehi, UT · On-site

Customer-first mindset with a bias for action and continuous improvement. * Bachelor's degree in ... Scale success. Build playbooks, reusable adoption/expansion templates, training programs, and ...

Revver, Inc.

Enterprise Customer Success Manager

Lehi, UT · On-site

$70 - $100/hr

Customer-first mindset with a bias for action and continuous improvement. * Bachelor's degree in ... Scale success. Build playbooks, reusable adoption/expansion templates, training programs, and ...

Revver

Enterprise Customer Success Manager

Lehi, UT · On-site

Customer-first mindset with a bias for action and continuous improvement. * Bachelor's degree in ... Scale success. Build playbooks, reusable adoption/expansion templates, training programs, and ...

Revver

Enterprise Customer Success Manager

Lehi, UT · On-site

$70 - $100/hr

Customer-first mindset with a bias for action and continuous improvement. * Bachelor's degree in ... Scale success. Build playbooks, reusable adoption/expansion templates, training programs, and ...

Revver

Enterprise Customer Success Manager

Lehi, UT

Customer-first mindset with a bias for action and continuous improvement. * Bachelor's degree in ... Scale success. Build playbooks, reusable adoption/expansion templates, training programs, and ...

Workstream

Senior Manager of Customer Success

Lehi, UT · On-site +1

$130K - $150K/yr

As a member of the Customer Success Leadership team, you'll coach and develop a high-performing ... History of improving processes, methodologies, programs or frameworks that increased team ...

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All JobsCustomer Success Program JobsCustomer Success Program Jobs in Sandy, UT

Customer Success Program information

See Sandy, UT salary details

$10

$23

$45

How much do customer success program jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer success program in Sandy, UT is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.99 per hour, depending on experience, location, and employer.

What is a customer success program?

A Customer Success Program is a structured approach that companies use to help their customers achieve their desired outcomes while using the company's products or services. It involves proactive communication, support, and guidance to ensure customer satisfaction, retention, and growth. Customer Success Programs often include onboarding, training, regular check-ins, and feedback loops to build strong, long-term relationships with customers.

How does a customer success program professional typically collaborate with other departments to enhance the client experience?

Customer Success Program professionals work closely with teams such as Sales, Product, and Support to ensure that clients achieve their desired outcomes. They often relay client feedback to the Product team for improvements, coordinate with Sales to align on client goals, and partner with Support to resolve any technical issues promptly. This cross-functional collaboration is essential for addressing customer needs holistically and fostering long-term relationships. Regular meetings and clear communication channels are key to this collaborative effort.

What are the key skills and qualifications needed to thrive in a customer success program role, and why are they important?

To thrive in a Customer Success Program role, you need a strong understanding of customer relationship management, product knowledge, and problem-solving abilities, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is typically required. Exceptional communication, empathy, and proactive collaboration are vital soft skills that help build trust and drive customer satisfaction. These skills are essential for ensuring customer retention, fostering loyalty, and achieving business growth through positive customer experiences.

What is the difference between Customer Success Program vs Customer Success Manager?

AspectCustomer Success ProgramCustomer Success Manager
Primary RoleDevelops and manages customer success initiatives, programs, and strategies at an organizational levelManages individual customer accounts to ensure satisfaction and retention
FocusProgram development, process improvement, and overall customer success metricsCustomer relationship management, onboarding, and support
CredentialsOften requires experience in customer success, project management, or related fieldsTypically requires experience in customer service, account management, or sales
Work EnvironmentCross-functional teams, strategic planning sessions, customer success departmentsDirect interaction with customers, account teams, and support staff

In summary, a Customer Success Program focuses on creating and managing customer success initiatives at an organizational level, while a Customer Success Manager handles individual customer relationships to ensure satisfaction and retention.

What job categories do people searching Customer Success Program jobs in Sandy, UT look for?

The top searched job categories for Customer Success Program jobs in Sandy, UT are:

What cities near Sandy, UT are hiring for Customer Success Program jobs?

Cities near Sandy, UT with the most Customer Success Program job openings:

Customer Success Program jobs near you
Infographic showing various Customer Success Program job openings in Sandy, UT as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,864 per year, or $23 per hour.

Associate Customer Success Manager

Atlassian

Magna, UT • On-site, Remote

Other

Re-posted 21 days ago

Job description

Overview
Working at Atlassian
Behind every great human achievement, there is a team.
From medicine and space travel, to disaster response and pizza deliveries, our products help teams all over the planet advance humanity through the power of software.
Our mission is to help unleash the potential of every team through open work.
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our platform. In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the program, helping ensure product utilization, business alignment, and that DX is always supporting high-value use cases at the company.
To help our teams work together effectively, this role will require you to work 4 days per week onsite at our Salt Lake City office for the time being as DX integrates into Atlassian.
Responsibilities
Job Duties
You will join a team of collaborative CSMs and reporting to our Manager of SMB Customer Success. Everyone on the team is here to do more than just be a great CSM. We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the company.
This is a special opportunity for the right person. At DX, the challenge isn't firefighting or dealing with a buggy product. Our challenge is partnering with customers to ensure DX drives real change and positive impact at their company. Every CSM will have a great supporting cast, allowing you to focus on being proactive and strategic rather than reactive.
  • Become a product expert and a master of our customer success process
  • Own the full customer lifecycle, from implementation, to driving program success (utilization, business alignment, use case development and fulfillment) and running the renewal
  • Create and maintain a customer success plan, tracking success initiatives
  • Meet targets for net renewal and customer expansion, accurately forecast renewals and track their progress
  • Identify and resolve potential renewal challenges to ensure a high renewal rate
  • Establish DX as a key strategic driver of our prospect's business goals, leading them to integrate DX insights into their company workflows
  • Arrange and conduct Executive and C-level services-related discussions according to the account strategy
  • Discover opportunities for expansion and growth within accounts by identifying potential use cases where DX can support
  • Collaborate closely with all functions of the business to ensure our customers are successful
  • Proactively track and report key account metrics to measure success and identify areas for improvement

Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
This role may also be eligible for benefits, bonuses, commissions, and equity.
Pay Ranges
In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $97,920 - $127,840
Zone B: $88,128 - $115,056
Zone C: $81,274 - $106,107
Qualifications
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh
In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

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