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Customer Success Program Manager Jobs in Gowen, MI

As you progress through the Manager Trainee program, your General Management team, Department ... Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ...

As you progress through the Manager Trainee program, your General Management team, Department ... Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ...

As you progress through the Manager Trainee program, your General Management team, Department ... Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ...

As you progress through the Manager Trainee program, your General Management team, Department ... Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ...

As you progress through the Manager Trainee program, your General Management team, Department ... Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ...

As you progress through the Manager Trainee program, your General Management team, Department ... Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ...

Account Executive

Sparta, MI · On-site

$40K - $50K/yr

Qualifications * 3+ years of experience in account management, account executive, customer success, sales, or a related customer-facing role. * Experience managing large or strategic customer ...

Customer Service

Ionia, MI

$14.50 - $19.50/hr

... Assistance Program plus more! The responsibilities of the team member will include: * Interaction with customers: receiving orders, processing sales and monies and managing customer issues.

CUSTOMER SERVICE ASSOCIATE

Belding, MI

$12.25 - $17/hr

We'll also train you in how to use our case management and quoting systems. Your Team Supervisor is ... At Robroy we want to reward people for their contribution towards our success. We believe that the ...

CUSTOMER SERVICE ASSOCIATE

Belding, MI · On-site

$12.25 - $17/hr

We'll also train you in how to use our case management and quoting systems. Your Team Supervisor is ... At Robroy we want to reward people for their contribution towards our success. We believe that the ...

Showing results 21-40

Customer Success Program Manager information

See Gowen, MI salary details

$28.5K

$72.9K

$123K

How much do customer success program manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success program manager in Gowen, MI is $72,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $86,900.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What cities near Gowen, MI are hiring for Customer Success Program Manager jobs?

Cities near Gowen, MI with the most Customer Success Program Manager job openings:

Manager Trainee

Menard, Inc

Ionia, MI • On-site

Full-time

Medical, Dental

Re-posted 13 days ago


Menards rating

7.3

Company rating: 7.3 out of 10

Based on 987 frontline employees who took The Breakroom Quiz

13th of 51 rated home improvement retailers


Job description

Make BIG Money at Menards!

  • Extra $3 per hour on Sat/Sun
  • Store Discount
  • Profit Sharing
  • Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!
  • Flexible Scheduling
  • Medical Insurance and Dental Plans
  • On-the-job training
  • Advancement Opportunities
  • Promote-From-Within Culture

Start Building your Career with Menards Today!

Are you looking to start an exciting and rewarding career in Retail Management with a growing company? Our Manager Trainee Position is a paid, full-time, hands-on training program designed to develop and prepare you for the world of Menards Management. 

As you progress through the Manager Trainee program, your General Management team, Department Managers, and Store Team Members will work alongside you to develop your understanding of our business and help prepare you to take on a management role in the near future!

Endless Career Advancement Opportunities

Menards success relies on our promote-from-within culture that is filled with home-grown leaders that have completed the Manager Trainee program. Upon completion of the program, you will be eligible to promote to any of our 330+ Store Locations, Corporate Office, Manufacturing Facilities, and Distribution Centers!

Are you….

  • Motivated! Have a Passion for Excellence! Innovative! Driven! Goal Orientated!

Do you have…

  • Outstanding Customer Service skills?
  • Ability to lead and develop a team?
  • Leadership experience or a Business-related degree preferred

If so, start building your career right away! Apply today! 

We are now hiring with immediate openings and excited to help you begin your Menards career!


What Menards employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Menard

Sourced by ZipRecruiter

A family-owned company started in 1958, Menards® is headquartered in Eau Claire, Wisconsin and has more than 300 home improvement stores. Today, Menards® is known throughout the home improvement industry as the low price leader; it's no wonder our famous slogan Save BIG Money!® is so widely known and easy to remember. Menards® has always been committed to providing high-quality customer service. Whether it's through helping customers design and/or calculate projects with our Design-It Center and Project Calculator programs, helping with an order, answering questions about merchandise or how to do a project, our service to our customers is number one.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Truax, WI, US

Year founded

1958