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Customer Success Program Manager Jobs in Arkansas

L3HHCM20

Program Manager

Camden, AR · On-site

Program Manager Job Code: 42881 Job Location: Camden, AR Job Schedule: 4/10: Employees work 10 hour ... Acts as customer contact for program activities, leading review sessions with customers for ...

Aston Carter

Senior Program Manager

Lowell, AR · On-site

$83K - $117K/yr

This role manages a defined market segment, oversees complex program and project activities ... Assess customer needs and adapt the business model to ensure program success, while facilitating ...

Aston Carter

Senior Program Manager

Lowell, AR · On-site

$102K - $102K/yr

This role manages a defined market segment, oversees complex program and project activities ... Assess customer needs and adapt the business model to ensure program success, while facilitating ...

Aston Carter

Senior Program Manager

Lowell, AR · On-site

$102K - $102K/yr

This role manages a defined market segment, oversees complex program and project activities ... Assess customer needs and adapt the business model to ensure program success, while facilitating ...

Aston Carter

Senior Program Manager

Lowell, AR · On-site

$83K - $117K/yr

This role manages a defined market segment, oversees complex program and project activities ... Assess customer needs and adapt the business model to ensure program success, while facilitating ...

L3HHCM20

Program Manager

Camden, AR · On-site

Assists with customer contact for program activities, leading review sessions with customers for ... Responsible for managing the cost and schedule of their programs to ensure its financial well-being.

Lennar

Program Manager

Bentonville, AR · On-site

LTG Program Manager We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to ... customer service, giving back to the communities in which we work and live in, and fostering a ...

Uasys

Research Program Manager

Fayetteville, AR · On-site

... success through data-driven performance measurement, lead program event planning, support program ... Strong work management, communication, organizational, people, and problem-solving skills ...

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Customer Success Program Manager information

See Arkansas salary details

$26.9K

$68.7K

$115.8K

How much do customer success program manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success program manager in Arkansas is $68,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $81,900.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What are popular job titles related to Customer Success Program Manager jobs in Arkansas?

For Customer Success Program Manager jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Customer Success Program Manager jobs in Arkansas look for?

The top searched job categories for Customer Success Program Manager jobs in Arkansas are:

What cities in Arkansas are hiring for Customer Success Program Manager jobs?

Cities in Arkansas with the most Customer Success Program Manager job openings:

Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $68,686 per year, or $33 per hour.

Program Manager

L3HHCM20

Camden, AR • On-site

Full-time

Re-posted 7 hours ago

Job description

Job Title: Program Manager

Job Code: 42881

Job Location: Camden, AR

Job Schedule: 4/10: Employees work 10 hour days, 4 days a week

Job Description:

The Propulsion Systems Segment of L3Harris is currently seeking an experienced Sr. Specialist, Program Manager for production solid rocket motor (SRM) and warhead (WH) programs. This role will be located at our Camden, AR facility. The Program Manager will assist in leading all phases of programs: planning, execution, strategy, and management. Drives program action to achieve business and financial objectives for orders, revenue, profit, and cash flow for production programs. Responsible for cost, schedule, and technical performance for designated project areas working with a program product manager to achieve results. Acts as customer contact for program activities, leading review sessions with customers for assigned aspects of proposal development, negotiations, and execution. Assists in coordinating program support, production, and supply chain teams to ensure on time and on budget deliveries. Proposal lead for all follow-on production efforts and any additional funding required for capacity, tooling, maintenance, or obsolescence.

Essential Functions:

Responsible for management and contract performance of a program or elements of a program.

Leads internal and external IPTs assuring clear communication and planning across all functions

Manages and directs assigned program, which includes defining and understanding program scope, managing overall schedules and budget in accordance with applicable contractual and L3Harris policies. Ensures adherence to the customer Statement of Work/Technical Data Package.

Assures through the assigned program team that contract performance responsibility is properly delegated to performing organizations and outside suppliers.

Develops and implements plans for follow-on production programs including proposal development, submittal, negotiation, and definitization.

Provides guidance and assistance to the project team in meeting established schedules and to resolve complex technical or operations problems.

Responsible for effectively utilizing functional organizations to integrate research and development, production, quality assurance, test, production support, procurement, contractual and financial data.

Drive innovative solutions for program challenges including cost, schedule, and technical performance.

Review potential contract scope changes and advise management and customers of impacts.

Support capacity expansion to improve product deliveries.

Experience with DoD contract execution and associated contract types.

Understanding of DPAS regulations per 15 CFR.

Experience with the Earned Value Management System framework.

Extensive knowledge of manpower planning, forecasting, bids and proposals, milestone scheduling, PM tools, and financial management.

Understanding of material obsolescence per DMSMS SD-22 and associated OMRP efforts.

Up to 25% business travel to other L3Harris and customer sites.

Ability to obtain U.S. Secret Security Clearance.

Qualifications:

Bachelor's Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.

Preferred Additional Skills:

Project Management Institute (PMI) certification.

Demonstrated managerial level of leadership.

Extensive knowledge of financial management and business development practices.

Experience with DoD contract execution.

Significant proficiency with Microsoft Office products (Project, Excel, PowerPoint, Word) in developing plans, schedules, financial/manpower analyses, and review packages for customer and L3H Leadership.

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