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Customer Success Operations Manager Jobs in Raymond, AB

Manage and work as part of a small team, providing an exception product and customer experience ... The company's success can be attributed to the quality of our product, the development of our ...

Manage and work as part of a small team, providing an exception product and customer experience ... The company's success can be attributed to the quality of our product, the development of our ...

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Support Custom Framing operations, including customer consultations and coordination with the frame ...

Develop or revise standard operational and working practices. * Develop, plan, and administer ... customers and employees, and how we work as individuals and collectively to find success. While ...

Management Trainee

Lethbridge, AB · On-site

CA$56K/yr

... customer service, retail management, or operations, as a manager in training, you can count on a ... your success. Qualifications * Must be at least 18 years old. * Must have a 4-year bachelor ...

... customer service, retail management, or operations, as a manager in training, you can count on a ... your success. * Must be at least 18 years old. * Must have a 4-year bachelor's degree from an ...

Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and promotional activities. Address: 20-338 ...

Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and promotional activities. Address: 20-338 ...

Branch Manager

Lethbridge, AB · On-site

CA$48K - CA$57K/yr

Demonstratecompassionandempathyfor our customers by understanding their situation and needs and ... success. Should your total compensation expectations fall above the posted range, we still ...

Showing results 21-40

Customer Success Operations Manager information

What is a customer success operations manager?

A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.

How does a customer success operations manager typically collaborate with customer success and other cross-functional teams?

A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.

What are the key skills and qualifications needed to thrive as a customer success operations manager, and why are they important?

A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.

What is the difference between Customer Success Operations Manager vs Customer Success Specialist?

AspectCustomer Success Operations ManagerCustomer Success Specialist
CredentialsTypically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpfulOften entry-level; customer success or communication certifications beneficial
Work EnvironmentFocuses on process optimization, data analysis, and cross-department collaborationEngages directly with customers, providing support and onboarding
Employer & Industry UsageUsed in SaaS, tech, and service industries to streamline customer success functionsCommon across various industries for customer support roles

The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.

What cities near Raymond, AB are hiring for Customer Success Operations Manager jobs?

Cities near Raymond, AB with the most Customer Success Operations Manager job openings:

Infographic showing various Customer Success Operations Manager job openings in Raymond, AB as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Relationship Manager II, Agricultural Services

Td

Lethbridge, AB

CA$77K - CA$109K/yr

Full-time

Re-posted 8 days ago


Job description

Work Location:

Lethbridge, Alberta, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$77,500 - $109,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Accountable for delivering an exceptional customer experience while driving profitable growth within an agricultural portfolio. Responsible for managing and expanding relationships with farming and agribusiness clients, identifying opportunities across credit and non-credit products and services. Conducts credit analysis, structures lending solutions, and provides trusted financial advice tailored to the agricultural sector. Partners closely with internal specialists and lending teams to support client success and long-term business growth.

CUSTOMER
  • Actively use sales platforms to build an understanding of agricultural customers' operations, financing needs, industry trends, and local market conditions.
  • Constantly build knowledge of the agricultural sector, including commodity markets, farm economics, regulatory changes, and broader economic factors affecting producers and agribusinesses.
  • Develop and maintain strong relationships with agricultural producers, agribusinesses, industry associations, and key centres of influence within the agricultural community.
  • Enhance the TD brand by actively participating in agricultural industry events, farm shows, community initiatives, and networking opportunities.
SHAREHOLDER
  • Develop and implement sales strategies to proactively attract, acquire, and retain agricultural and agribusiness customers while supporting profitable portfolio growth.
  • Build new relationships and deepen existing customer relationships by understanding clients' farming operations, business cycles, growth plans, and succession objectives.
  • Structure customized agricultural lending solutions and provide advice that reflects the unique risks and opportunities within the agricultural sector.
  • Understand agriculture-specific market conditions, industry trends, commodity cycles, and production risks to provide value-added advice while effectively managing portfolio risk.
  • Prepare credit applications with a strong understanding of agricultural financial statements, cash flow cycles, collateral, and industry-specific risk considerations.
EMPLOYEE / TEAM
  • Provide agricultural industry expertise and insights to internal partners and colleagues to support client strategies and business development activities.
  • Keep current on emerging trends, technology advancements, regulatory developments, and economic factors impacting the agriculture industry.
  • Foster strong partnerships with Agriculture Services colleagues, credit partners, and specialized advisory teams to deliver comprehensive solutions to clients.
BREADTH & DEPTH
  • Experienced professional accountable for business development and relationship management of agricultural producers and agribusiness customers.
  • Manages a portfolio of agriculture and agribusiness relationships with varying levels of cash management, deposit, and credit complexity.
  • Demonstrates strong agricultural lending and credit expertise, including the ability to interpret and analyze farm financial statements, agricultural cash flows, and collateral structures.
  • Builds trusted advisor relationships by providing industry-specific insights and tailored financial solutions that support clients' long-term business objectives.
EXPERIENCE & EDUCATION
  • Undergraduate/Graduate degree and/or
  • 5+ years of relevant experience and/or Associate Program

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet