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Customer Success Operations Manager Jobs in Vermont

LEDdynamics

Operations Manager

Randolph, VT · On-site

Success is measured by operational execution, team leadership, customer satisfaction, and ... Manage production schedules based on customer demand and material availability. * Identify ...

Irvingoil

Operations Manager

Barre, VT

... customers. Your success will be measured by your ability to support day-to-day operations while ... Manage the day-to-day operations focusing on equipment service, distribution, and storage ...

Irving Oil Ltd.

Operations Manager

Barre, VT · On-site

... customers. Your success will be measured by your ability to support day-to-day operations while ... Manage the day-to-day operations focusing on equipment service, distribution, and storage ...

Irvingoil

Operations Manager

Barre, VT · On-site

... customers. Your success will be measured by your ability to support day-to-day operations while ... Manage the day-to-day operations focusing on equipment service, distribution, and storage ...

CVS Health

Operations Manager

Passumpsic, VT · On-site

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Suburban Propane

Operations Manager

Saint Albans, VT · On-site

$70K - $80K/yr

... success of our company by managing multiple key operational areas of our business. Responsibilities * Assist with the day to day operations of a local Customer Service Center (CSC), focusing on ...

Suburban Propane

Operations Manager

Saint Albans, VT

$70K - $80K/yr

... success of our company by managing multiple key operational areas of our business. Responsibilities * Assist with the day to day operations of a local Customer Service Center (CSC), focusing on ...

Suburban Propane

Operations Manager

Saint Albans, VT

$70K - $80K/yr

... the success of our company by managing multiple key operational areas of our business. * Assist with the day to day operations of a local Customer Service Center (CSC), focusing on service ...

Amherst College

Dining Operations Manager

Burlington, VT · On-site

$80K - $98K/yr

... success. As dining operations are central to student life, supporting daily meals, social ... Service Standards & Customer Experience * Monitor service flow, customer interactions, and feedback ...

Walgreens

Pharmacy Operations Manager

Bennington, VT · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Showing results 1-20

All JobsCustomer Success Operations JobsCustomer Success Operations Manager JobsCustomer Success Operations Manager Jobs in Vermont

Customer Success Operations Manager information

See Vermont salary details

$47.3K

$131.5K

$144.1K

How much do customer success operations manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for customer success operations manager in Vermont is $131,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $142,500.00 and $142,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Operations Manager vs Customer Success Specialist?

AspectCustomer Success Operations ManagerCustomer Success Specialist
CredentialsTypically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpfulOften entry-level; customer success or communication certifications beneficial
Work EnvironmentFocuses on process optimization, data analysis, and cross-department collaborationEngages directly with customers, providing support and onboarding
Employer & Industry UsageUsed in SaaS, tech, and service industries to streamline customer success functionsCommon across various industries for customer support roles

The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.

What is a Customer Success Operations Manager?

A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.

What are the key skills and qualifications needed to thrive as a Customer Success Operations Manager, and why are they important?

A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.

How does a Customer Success Operations Manager typically collaborate with Customer Success and other cross-functional teams?

A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.
What are popular job titles related to Customer Success Operations Manager jobs in Vermont? For Customer Success Operations Manager jobs in Vermont, the most frequently searched job titles are:
What job categories do people searching Customer Success Operations Manager jobs in Vermont look for? The top searched job categories for Customer Success Operations Manager jobs in Vermont are:
What cities in Vermont are hiring for Customer Success Operations Manager jobs? Cities in Vermont with the most Customer Success Operations Manager job openings:
Customer Success Operations Manager jobs near you
Infographic showing various Customer Success Operations Manager job openings in Vermont as of July 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $131,501 per year, or $63.2 per hour.
Operations Manager

Operations Manager

LEDdynamics

Randolph, VT • On-site

Full-time

Posted 29 days ago

Job description

Operations Manager – LEDdynamics
Location: Randolph, Vermont

About LEDdynamics
LEDdynamics, a 3LED company, designs and manufactures high-performance LED modules, drivers, controls, and custom electronic lighting solutions for OEM customers across North America. Our customers depend on us for engineering expertise, quality manufacturing, and responsive customer support.

We are seeking a hands-on Operations Manager to lead the day-to-day execution of our manufacturing operation. This is not a corporate management role—it is a leadership position for someone who enjoys being on the factory floor, solving problems, supporting employees, and delivering results.

The Operations Manager reports to the VP, Operations at 3LED Group.

Position Summary
The Operations Manager is responsible for the daily operation of the Randolph manufacturing facility. This role coordinates production, planning, materials, quality, engineering, and shipping to ensure customer orders are delivered safely, on time, and to the highest quality standards.
Success is measured by operational execution, team leadership, customer satisfaction, and continuous improvement.

Key Responsibilities:
Production Leadership:
  • Lead all daily manufacturing operations.
  • Conduct daily production meetings and establish priorities.
  • Ensure production schedules are achieved while maintaining quality and safety.
  • Remove obstacles affecting production performance.
  • Monitor labor utilization and productivity.
Planning & Materials:
  • Coordinate closely with Purchasing and Materials Planning.
  • Manage production schedules based on customer demand and material availability.
  • Identify shortages early and develop recovery plans.
  • Maintain inventory accuracy and efficient material flow.
Engineering & Quality:
  • Coordinate Engineering Change Orders (ECOs) into production.
  • Work closely with Engineering to support new product introductions.
  • Partner with Quality to resolve production issues and implement corrective actions.
  • Promote standardized work and disciplined manufacturing processes.
Operational Excellence:
  • Drive continuous improvement initiatives.
  • Improve throughput, on-time delivery, inventory accuracy, and productivity.
  • Develop KPIs and review operational performance regularly.
  • Support implementation and effective use of ERP/MRP systems.
Leadership:
  • Lead and develop supervisors and production employees.
  • Foster a culture of accountability, teamwork, and continuous improvement.
  • Coach employees and address performance issues promptly.
  • Maintain a safe, organized, and professional manufacturing environment.

Qualifications:
  • 5–10+ years of manufacturing leadership experience.
  • Experience leading production in an electronics, electromechanical, industrial, medical device, or similar manufacturing environment.
  • Strong knowledge of production scheduling, inventory control, materials planning, and manufacturing operations.
  • Experience using ERP/MRP systems.
  • Working knowledge of Lean Manufacturing and continuous improvement principles.
  • Excellent communication and problem-solving skills.
  • Comfortable working in a fast-paced, high-mix, low-volume manufacturing environment.

Preferred Qualifications:
  • Experience with electronics assembly or PCB manufacturing.
  • Exposure to ISO quality systems.
  • APICS/CPIM, Lean, or Six Sigma training is a plus.

What Success Looks Like:
Within the first 12 months, you will:
  • Improve on-time delivery performance.
  • Establish a consistent daily operating cadence.
  • Improve communication between Production, Engineering, Purchasing, and Quality.
  • Reduce shortages, rework, and expedited orders.
  • Strengthen production discipline and accountability.
  • Build a highly engaged manufacturing team focused on customer success.

Why Join LEDdynamics?
You’ll join a growing technology company where decisions are made quickly, ideas are welcomed, and your contribution has a direct impact on customers and the business. You’ll work alongside experienced engineering, operations, and executive leadership while helping build one of the industry’s most respected manufacturers of LED technology solutions.