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Customer Success Mgr Jobs (NOW HIRING)

SS&C Technologies Holdings

Customer Success Manager

Customer Success Manager SS&C Blue Prism Document Automation is seeking a Customer Success Manager to join our small, collaborative Customer Success team. Do you enjoy partnering with team members to ...

Kofile Inc.

Customer Success Manager

Dallas, TX

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

Cerby, Inc.

Customer Success Manager

Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...

Descope

Customer Success Manager

Los Altos, CA · On-site

Customer Success Manager Los Altos, CA (HQ) About Descope Descope is a developer-first identity provider for customers, partners, and AI agents. Our drag-and-drop approach to identity enables ...

T E C Industrial Inc

Customer Success Manager

Edina, MN · On-site

$60 - $80/hr

Job Category Customer Success, Account Management, Client Relations * Industry SaaS, Sports Technology, Sports & Recreation * Employee Type Full Time Exempt * Required Degree 4 Year Degree * Manage ...

Arcana Analytics

Customer Success Manager

Customer Success Manager Remote Job Title: Customer Success Manager About Us: We are seeking Customer Success Managers to join our team and collaborate closely with our clients, analysts, sales ...

Symmetrio

Customer Success Manager

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

LED FastStart

Customer Success Manager

Lafayette, LA · On-site

$35K - $55K/yr

Customer Success Manager - Spray Drones DMR Technologies is seeking a relationship-driven Customer Success Manager - Spray Drones to become the primary point of contact for our growing network of ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · On-site

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

Customer Success Manager, State ImplementationsAre you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Lever Demo 2

Customer Success Manager

Arlington, TX · On-site

The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...

SS&C Technologies

Customer Success Manager

Customer Success Manager Locations: Missouri, Remote About the Team: SS&C Blue Prism Document Automation is seeking a Customer Success Manager to join our small, collaborative Customer Success team.

REXEL

Customer Success Manager

Broken Arrow, OK

The Customer Success Manager will use data generated from normal business operations, customer support/service engagements, and other data sets to create a picture of customer needs and what ...

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How much do customer success mgr jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer success mgr in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Customer Success Mgr job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Remote

SS&C Technologies Holdings
See more jobs at SS&C Technologies Holdingsexternal

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Customer Success Manager

SS&C Blue Prism Document Automation is seeking a Customer Success Manager to join our small, collaborative Customer Success team. Do you enjoy partnering with team members to creatively solve client's challenges? Are you organized, analytical and quick to understand complex issues? If this sounds like you, please apply!

The Customer Success Manager is responsible for nurturing our customers' engagement with the ultimate focus on customer retention and growth.

Day to Day:

  • Build long term relationships with customers
  • Ensure timely renewals, participate in legal negotiations.
  • Serve as customers' trusted advisor and partner with sales, professional services, legal, finance, engineering, and other teams to advocate solutions.
  • Develop and own customer success strategies, account plans, and best practices.
  • Become proficient in our product and be able to perform setup tasks for customers.
  • With a focus on growth and expansion, own the renewal process of key enterprise accounts.
  • Primary point of contact for customer support.
  • Run and provide performance reports to key clients on a quarterly and annual basis.
  • Coordinate and manage customer escalations. Keep customer executives and business appraised of progress; make sure of timely progress towards resolution; report and escalate issues internally.
  • Be the customer's advocate and represent customers' needs and perspective internally to ensure continued product utilization and expansion

Minimum Qualifications:

We're looking for a standout CSM with the following skills

  • College Degree or equivalent experience.
  • 3-5 years Enterprise Customer Success/Account Management/Customer Service or similar experience.
  • Previous experience in a technology company, ideally SaaS.
  • Ability to generate reports, analyze and present data to customers.
  • Computer-savvy, including Excel.
  • Comfortable in a startup setting is ideal.
  • Ability to manage multiple customers simultaneously.
  • Take initiative, be proactive and outcome-driven.
  • Able to communicate both problems and solutions clearly, effectively, and kindly.
  • Stellar problem-solving skills. Know how and when to collaborate and escalate to solve a problem.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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