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Customer Success Manger Jobs (NOW HIRING)

IDT Inc

Customer Success Manager

San Jose, CA · On-site

$29K/yr

Customer Success Manager The Customer Success Manager is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a natural ...

RegASK

Customer Success Manager

Position Overview We are looking for an enthusiastic and bilingual entry-level Customer Success Manager (CSM) who is fluent in Japanese and English to join our growing team. In this client-facing ...

Kofile Inc.

Customer Success Manager

Dallas, TX · On-site +1

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · On-site

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Symmetrio

Customer Success Manager

Denver, CO · On-site

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

SS&C Technologies

Customer Success Manager

Customer Success Manager Locations: Missouri, Remote About the Team: SS&C Blue Prism Document Automation is seeking a Customer Success Manager to join our small, collaborative Customer Success team.

Qualifacts Systems

Customer Success Manager

Tampa, FL · On-site

Customer Success Manager Responsibilities for the Customer Success Manager: * Owns the health, satisfaction, and engagement of the assigned Customer accounts, utilizing and improving upon current ...

REXEL

Customer Success Manager

Rochester, NY · On-site

The Customer Success Manager will use data generated from normal business operations, customer support/service engagements, and other data sets to create a picture of customer needs and what ...

Symmetrio

Customer Success Manager

Denver, CO · On-site

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Deltek

Customer Success Manager

Customer Success Manager | Deltek, Inc Customer Success Manager US (Remote) As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help ...

Amadeus

Customer Success Manager

Maitland, FL · Hybrid

Job Title Customer Success Manager External Job Title: Customer Success Manager Position: Permanent, Hybrid Location: Maitland, FL About the Business: The Customer Success Manager (CSM) is ...

REXEL

Customer Success Manager

Rochester, NY · On-site

The Customer Success Manager will use data generated from normal business operations, customer support/service engagements, and other data sets to create a picture of customer needs and what ...

Level Data Inc

Customer Success Manager

Kalamazoo, MI · On-site

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

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Customer Success Manger information

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$32.5K

$83.1K

$140K

How much do customer success manger jobs pay per year?

As of Sep 14, 2026, the average yearly pay for customer success manger in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusEnsuring customer satisfaction and retention through proactive supportManaging client accounts, upselling, and renewals
Work EnvironmentCollaborates closely with customers post-sale to maximize product valueMaintains ongoing relationships to grow revenue
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management

While both roles focus on client relationships, a Customer Success Manager emphasizes proactive support and retention, whereas an Account Manager concentrates on managing and expanding existing accounts. Understanding these differences helps organizations assign the right roles to improve customer satisfaction and revenue growth.

What cities are hiring for Customer Success Manger jobs?

Cities with the most Customer Success Manger job openings:

What states have the most Customer Success Manger jobs?

States with the most job openings for Customer Success Manger jobs include:

What are popular job titles related to Customer Success Manger jobs?

For Customer Success Manger jobs, the most frequently searched job titles are:

Customer Success Manger jobs near you

Customer Success Manager

Woodstock, GA • On-site

Sliced Health, Inc
See more jobs at Sliced Health, Incexternal

Full-time

Re-posted 29 days ago

Job description

Customer Success Manager Job Description
Summary

The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of SlicedHealth solutions. This role focuses on optimizing revenue cycle processes in the healthcare industry while partnering with cross-functional teams to drive adoption of contract management, business analytics, and price transparency solutions. The position requires strong communication, organizational, and technical skills, as well as an understanding of healthcare revenue cycle management and contract management principles.

Responsibilities
  • Communicate product value and outcomes while assisting clients with system questions, issue resolution, and maintenance.
  • Provide ongoing support for contract management systems, including troubleshooting, data connection setup, and user support.
  • Deliver training and education on system functionality, best practices, and process improvements to support strong system adoption.
  • Collaborate with cross-functional teams—such as revenue cycle, finance, legal, and IT—to gather requirements and optimize solutions.
  • Work with IT and vendor partners to troubleshoot and resolve technical issues.
  • Assist with audits to ensure data accuracy, contract compliance, and system integrity.
  • Stay current with industry trends and best practices in healthcare revenue cycle management, contract management, and price transparency.
  • Participate in revenue cycle optimization, contract negotiation efforts, and process improvement initiatives.
Qualifications
  • 3–5 years of experience in healthcare revenue cycle management, contract management, or a related field.
  • 2–5 years of experience in customer success or account management.
  • Bachelor’s degree in healthcare management, business administration, or a related field.
  • Strong understanding of healthcare revenue cycle processes, including contract negotiation, reimbursement, and claims management.
  • Proficiency with data analysis, reporting, and visualization tools.
  • Excellent written and verbal communication skills, with the ability to translate complex concepts for various audiences.
  • Strong project management skills with the ability to manage multiple priorities and deadlines.
  • Ability to work independently or collaboratively, demonstrating initiative and self-motivation.
  • Knowledge of regulatory requirements such as HIPAA and Stark Law (preferred).
  • Experience with Price Transparency regulations (preferred).
  • Prior Customer Success Management experience in a SaaS company (preferred).
  • Ability to adapt to evolving technology and continuously enhance subject matter expertise.