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Customer Success Manager Jobs in Rice, MN (NOW HIRING)

Network Center, Inc

Account Executive

Saint Cloud, MN · On-site

... Customer Success, and Responsible Innovation. As a 100% employee-owned company, we're proud to ... and relationship management. You'll be responsible for: · Generating new business through ...

Network Center, Inc.

Account Executive

Saint Cloud, MN · Hybrid

... Customer Success, and Responsible Innovation. As a 100% employee-owned company, we're proud to ... Generating new business through prospecting, networking, and referrals Managing the full sales ...

Network Center, Inc.

Account Executive

Saint Cloud, MN · On-site

... Customer Success, and Responsible Innovation. As a 100% employee-owned company, we're proud to ... and relationship management. You'll be responsible for: • Generating new business through ...

Network Center, Inc

Account Executive

Saint Cloud, MN · On-site

... Customer Success, and Responsible Innovation. As a 100% employee-owned company, were proud to ... Generating new business through prospecting, networking, and referrals Managing the full sales ...

Minnesota Jobs

Customer Service Representative

Melrose, MN · On-site

$16.25 - $22/hr

They manage working relationships with customers and insurance companies while providing all ... Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Rice, MN

Customer Success Manager information

See Rice, MN salary details

$32.1K

$82.2K

$138.5K

How much do customer success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer success manager in Rice, MN is $82,164.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $97,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a customer success manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and identifying upsell opportunities, often using CRM tools. The role requires excellent communication skills and a customer-focused approach to promote retention and satisfaction.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What cities near Rice, MN are hiring for Customer Success Manager jobs? Cities near Rice, MN with the most Customer Success Manager job openings:
Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Rice, MN as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $82,164 per year, or $39.5 per hour.

Account Executive

Network Center, Inc

Saint Cloud, MN • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

At Network Center, Inc. (NCI), our core values drive everything we do—Commitment to Employees, Dedication to Customer Success, and Responsible Innovation. As a 100% employee-owned company, we’re proud to foster a collaborative, team-oriented culture where everyone has a stake in our success.


We’re looking for a motivated Account Executive to join our St. Cloud office and play a key role in driving growth through new client acquisition and expanding existing relationships.


About the Role

This is a hybrid sales role combining new business development with account growth and relationship management.


You’ll be responsible for:

· Generating new business through prospecting, networking, and referrals

· Managing the full sales cycle from initial contact through close

· Building and expanding relationships within your assigned territory

· Collaborating with technical teams to deliver tailored technology solutions

· Identifying upsell and cross-sell opportunities within existing accounts

· Maintaining pipeline activity and forecasts in CRM

· Meeting or exceeding monthly and quarterly revenue target


What We’re Looking For

· 3+ years of experience in technology, MSP, or SaaS sales preferred

· Proven ability to meet or exceed sales targets

· Experience with CRM tools (e.g., ConnectWise, HubSpot, or similar)

· Strong communication and consultative selling skills

· Self-motivated, results-driven, and relationship-focused


Work Environment

· Local travel to meet with clients and attend events

· Mix of office, remote, and client-site work

· Valid driver’s license required


What We Offer

· Competitive base salary + commission structure

· Comprehensive benefits package, including medical, dental, vision, 401(k), and ESOP (Employee Stock Ownership Plan)

· Opportunities for career growth and advancement

· Ongoing professional development and training

· A supportive, collaborative, and team-oriented culture


Why NCI?

At NCI, you’re more than an employee – you’re an owner. As a 100% employee-owned company, every team member shares in our success through our Employe Stock Ownership Plan (ESOP). We believe in investing in our people, fostering a collaborative culture, and empowering our team to make a real impact for our clients. If you’re looking for a place where your contributions matter and your growth is supported, NCI is the place to build your career.