ZipRecruiter

Log In

1

Customer Success Manager Jobs in El Reno, OK (NOW HIRING)

Acrisure

Manager, Customer Analytics

Oklahoma City, OK · On-site

$1 - $2/hr

What You'll Do We are seeking a Manager of Data Analytics to enhance our customer insights function ... What Success Looks Like (First 6-12 Months) * A clear, trusted definition of churn and retention ...

Acrisure

Manager, Customer Analytics

Oklahoma City, OK · On-site

$1 - $2/hr

What You'll Do We are seeking a Manager of Data Analytics to enhance our customer insights function ... What Success Looks Like (First 6-12 Months) * A clear, trusted definition of churn and retention ...

AO Globe Life

Customer Career Online

Oklahoma City, OK · On-site +1

Remote Client Success Specialist Company: Globe Life AO Location: Fully Remote At Globe Life AO ... Manage client inquiries and provide timely solutions. * Expand Your Reach: Utilize networking ...

next page

Showing results 1-20

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in El Reno, OK

Customer Success Manager information

See El Reno, OK salary details

$28K

$71.5K

$120.4K

How much do customer success manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for customer success manager in El Reno, OK is $71,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,200.00 and $85,200.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand regions can earn over $120,000, often with bonuses and benefits included.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a Customer Success Manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and promoting product adoption. CSMs often use customer relationship management (CRM) tools and require strong communication and problem-solving skills.

How does a Customer Success Manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What do you do as a Customer Success Manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, address issues, and identify opportunities for account growth, often using customer relationship management (CRM) tools. The role requires communication skills, product knowledge, and a focus on customer satisfaction to reduce churn and promote loyalty.

What Do Customer Success Managers Do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

Do CSMs make good money?

Customer Success Managers typically earn a competitive salary that varies by industry, experience, and location. According to industry data, the average base salary ranges from $60,000 to $100,000 annually, with potential bonuses and commissions increasing total compensation. Strong communication skills and familiarity with customer relationship management (CRM) tools can enhance earning potential.

What are Customer Success Managers?

Customer Success Managers (CSMs) are professionals who help customers achieve their desired outcomes while using a company's products or services. They act as the main point of contact for clients, guiding them through onboarding, addressing their concerns, and ensuring they receive ongoing value. CSMs also work closely with sales, support, and product teams to advocate for customer needs and foster long-term relationships. Their ultimate goal is to drive customer satisfaction, retention, and growth.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), specialized medical professionals (e.g., surgeons, anesthesiologists), and successful entrepreneurs can earn $500,000 or more annually. Customer Success Managers typically do not reach this level of compensation unless they hold executive or highly specialized roles with bonuses and stock options.

Will AI replace CSM?

AI cannot fully replace Customer Success Managers (CSMs), as their role involves building relationships, understanding customer needs, and providing personalized support that requires emotional intelligence and complex problem-solving. AI tools can assist CSMs by automating routine tasks and analyzing data, allowing them to focus on strategic and relationship-driven activities. The role of a CSM is expected to evolve with AI, emphasizing skills in communication, empathy, and strategic thinking.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What cities near El Reno, OK are hiring for Customer Success Manager jobs? Cities near El Reno, OK with the most Customer Success Manager job openings:
Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in El Reno, OK as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $71,458 per year, or $34.4 per hour.
Customer Success Manager

Customer Success Manager

Global Payments, Inc.

Oklahoma City, OK • On-site

Full-time

Posted 8 days ago

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready to take your career global?
Every client interaction is an opportunity to build trust, strengthen relationships and create long-term value. As a Customer Success Analyst at Global Payments, you'll play a key role in helping businesses get the most from our solutions while driving meaningful outcomes for both our clients and our business.
You'll join a team that combines industry expertise, client focus and a passion for solving challenges. Working alongside talented colleagues across Global Payments, you'll influence client retention, uncover growth opportunities and create experiences that inspire confidence and loyalty.
In this role, you'll own the success of a portfolio of Global Payments Point of Sale (POS) relationships, driving retention, strengthening client partnerships and creating opportunities for growth. You'll influence business outcomes through consultative conversations, strategic problem-solving and data-driven insights that help shape the future of commerce.
What you'll own
  • Drive portfolio retention by building trusted client relationships that strengthen loyalty, reduce attrition and create long-term business value.
  • Influence client outcomes through consultative conversations that uncover needs, address challenges and align solutions with business goals.
  • Create growth opportunities by identifying relevant products and services that enhance the client experience and expand account value.
  • Lead retention strategies for at-risk accounts, partnering across teams to protect revenue and strengthen client relationships.
  • Use competitive insights, pricing analysis and industry knowledge to deliver solutions that maximize value for clients and Global Payments.
  • Build confidence through proactive outreach, creating strong relationships with newly assigned clients and establishing a foundation for long-term success.
  • Turn client feedback and attrition trends into actionable insights that influence decisions, improve retention performance and drive continuous improvement.
  • Maintain accurate portfolio visibility through disciplined account management, enabling informed decisions and stronger business outcomes.

What you bring
  • Experience managing client relationships, customer success, account retention or portfolio management responsibilities.
  • A track record of influencing client decisions and delivering measurable retention, growth or customer satisfaction results.
  • Strong analytical and problem-solving skills, with the ability to interpret data, identify trends and recommend effective solutions.
  • Confidence communicating with a variety of stakeholders and leading value-based conversations that build trust and credibility.
  • The ability to manage multiple priorities while maintaining a high level of organization, accuracy and accountability.
  • A growth mindset and commitment to continuous learning, coaching and professional development.
  • Experience using customer relationship management (CRM) platforms, preferably Salesforce, to manage client insights and business opportunities.

Our perks - what we'll bring for you
We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.
• A competitive salary and benefits package that recognizes your contribution
• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance programme to support your wellbeing
• Recognition through a global platform that celebrates your achievements
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.

Apply