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Customer Success Manager Jobs in Beloit, WI (NOW HIRING)

Diamond Assets

Client Success Manager

Milton, WI · On-site

Client Success Manager The Client Success Manager is a critical role supporting the growth and ... Maintaining that customer reports are completed in a timely manner to ensure on-time payment

New

Diamond Assets

Client Success Manager

Milton, WI · On-site

Client Success Manager The Client Success Manager is a critical role supporting the growth and ... Maintaining that customer reports are completed in a timely manner to ensure on-time payment

Diamond Assets

Client Success Manager

Milton, WI · On-site

Client Success Manager The Client Success Manager is a critical role supporting the growth and ... Maintaining that customer reports are completed in a timely manner to ensure on-time payment

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Beloit, WI

Customer Success Manager information

See Beloit, WI salary details

$31.8K

$81.2K

$136.9K

How much do customer success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer success manager in Beloit, WI is $81,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $96,800.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Beloit, WI?

The most popular types of Customer Success jobs in Beloit, WI are:

What job categories do people searching Customer Success Manager jobs in Beloit, WI look for?

The top searched job categories for Customer Success Manager jobs in Beloit, WI are:

What cities near Beloit, WI are hiring for Customer Success Manager jobs?

Cities near Beloit, WI with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Beloit, WI as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $81,238 per year, or $39.1 per hour.

Client Success Manager

Diamond Assets

Milton, WI • On-site

Full-time

Posted 3 days ago

New

Job description

Company Overview

It's not enough to have the right technology today, you must have a plan for tomorrow, too.   At Diamond Assets we service schools, businesses, and governments by creating sustainable technology plans that ensure equitable access to technology for their current fleet but also well into the future.  In addition, we take pride in delivering the highest-quality refurbished Apple products at an affordable price.  Through our lifecycle through upcycle approach, we strive to meet our mission of providing equitable and affordable access to technology.   

Position Title:  Client Success Manager

Job Description

The Client Success Manager is a critical role supporting the growth and success of the organization. This position is responsible for planning and executing service pickups, as well as leading deployment projects. The Client Success Manager will collaborate closely with internal departments across Diamond Assets to ensure effective communication and successful project delivery.

This position will have Project Managers, Logistics Coordinators, and Recovery Specialists reporting directly to it and will oversee their performance and development.

This role reports directly to the Senior Vice President of Operations.

Roles & Responsibilities

  • Provide weekly/monthly reports as needed on pickup coordination and service projects
  • Update and manage ERP systems in coordination with necessary pickup or service information 
  • Review and collaborate with CSM team on availability and pickup scheduling 
  • Ensure necessary project details are obtain from CSM via Salesforce
  • Manage via field operations via Salesforce throughout the pickup process
  • Coordinate pickups/services utilizing Diamond Asset team of Asset Recovery Specialists
  • Utilize third party resources to complete pickup/services when applicable 
  • Coordinate mail in process; utilize third party services when applicable
  • Effectively communicate with shipping & receiving personnel
  • Oversight intake process to ensure pickup quantities are correct; investigate pickup discrepancies
  • Operate with regards to efficiencies and cost reductions for both pick up and service operations
  • Oversight of device evaluation reports for Diamond Assets Customers. Maintaining that customer reports are completed in a timely manner to ensure on-time payment
  • Support the Project ManagerEnterprise, Project ManagerEducation, and the Project Management Lead in developing and implementing new processes and procedures.
  • Perform other duties as needed

Key Skills & Qualifications

  • Must be organized, logical, and willing to adapt quickly
  • Must have effective problem-solving skills
  • Must have high level of education and experience within fast paced service environment
  • Knowledge of geographies and mapping
  • Reliable transportation required
  • Coaching, mentoring and leadership ability within a small team setting
  • Effective communication, including writing, speaking and interpersonal communication
  • Excellent organization and time management skills
  • Great collaboration and teamwork skills