Customer Success Manager (Full time) Reports to: Head of Customer Success The core focus of sMedia's Customer Success Department is building and maintaining relationships with dealership customers.
Customer Success Manager (Full time) Reports to: Head of Customer Success The core focus of sMedia's Customer Success Department is building and maintaining relationships with dealership customers.
Customer Success Manager - Channel Sales Job Location: Office-first | Saskatoon Why this Role Matters At Vendasta, we're leading the AI revolution from right here in Saskatoon-and beyond. We work ...
Customer Success Manager - Channel Sales Job Location: Office-first | Saskatoon Why this Role Matters At Vendasta, we're leading the AI revolution from right here in Saskatoon-and beyond. We work ...
Customer Success Manager - Channel Sales Job Location: Office-first | Saskatoon Why this Role Matters At Vendasta, we're leading the AI revolution from right here in Saskatoon--and beyond. We work ...
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Customer Success Manager - Channel Sales Job Location: Office-first | Saskatoon Why this Role Matters At Vendasta, we're leading the AI revolution from right here in Saskatoon--and beyond. We work ...
... and financing • Use CRM, video walk-arounds, and digital retail tools to follow up, set ... Success in automotive or high-ticket sales--or a track record of quick learning and results in ...
... and financing • Use CRM, video walk-arounds, and digital retail tools to follow up, set ... Success in automotive or high-ticket sales--or a track record of quick learning and results in ...
Supportive Team Environment Focused on Your Success We're Looking For Individuals Who Are * Self-motivated and driven to succeed * Passionate about helping others * Competitive with a positive ...
Supportive Team Environment Focused on Your Success We're Looking For Individuals Who Are * Self-motivated and driven to succeed * Passionate about helping others * Competitive with a positive ...
Supportive Team Environment Focused on Your Success We're Looking For Individuals Who Are * Self-motivated and driven to succeed * Passionate about helping others * Competitive with a positive ...
Supportive Team Environment Focused on Your Success We're Looking For Individuals Who Are * Self-motivated and driven to succeed * Passionate about helping others * Competitive with a positive ...
Supportive Team Environment Focused on Your Success We're Looking For Individuals Who Are * Self-motivated and driven to succeed * Passionate about helping others * Competitive with a positive ...
Supportive Team Environment Focused on Your Success We're Looking For Individuals Who Are * Self-motivated and driven to succeed * Passionate about helping others * Competitive with a positive ...
Supportive Team Environment Focused on Your Success We're Looking For Individuals Who Are * Self-motivated and driven to succeed * Passionate about helping others * Competitive with a positive ...
Supportive Team Environment Focused on Your Success We're Looking For Individuals Who Are * Self-motivated and driven to succeed * Passionate about helping others * Competitive with a positive ...
Manager of Customer Growth, Market Development Lead, and Customer Success Teams. Your Key Responsibilities and Accountabilities * Develop and execute a strategic growth plan, actively mapping out and ...
Manager of Customer Growth, Market Development Lead, and Customer Success Teams. Your Key Responsibilities and Accountabilities * Develop and execute a strategic growth plan, actively mapping out and ...
Working cross functionally with Product, Marketing, Sales, and Customer Success, you'll build a ... Manage partner originated merchant opportunities throughout the sales cycle, co selling alongside ...
Working cross functionally with Product, Marketing, Sales, and Customer Success, you'll build a ... Manage partner originated merchant opportunities throughout the sales cycle, co selling alongside ...
Manager of Customer Growth, Market Development Lead, and Customer Success Teams. Your Key Responsibilities and Accountabilities 1. Campaign Implementation & Execution (40% Focus) * Directly support ...
Manager of Customer Growth, Market Development Lead, and Customer Success Teams. Your Key Responsibilities and Accountabilities 1. Campaign Implementation & Execution (40% Focus) * Directly support ...
Working alongside our experienced Territory Managers, this career opportunity offers training and ... It's our mission to enable our customer's success by providing practical and reliable equipment ...
Working alongside our experienced Territory Managers, this career opportunity offers training and ... It's our mission to enable our customer's success by providing practical and reliable equipment ...
Canadian Sales Manager - Mining Remote - based in Saskatoon, SK This is a high-impact leadership ... customer success. You'll have the opportunity to make a real impact while building a rewarding ...
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Canadian Sales Manager - Mining Remote - based in Saskatoon, SK This is a high-impact leadership ... customer success. You'll have the opportunity to make a real impact while building a rewarding ...
As Practice Development Manager, you will: * Design and implement cross-channel practice ... Partner with cross-functional teams (e.g., Marketing, Commercial Excellence, Customer Success) to ...
As Practice Development Manager, you will: * Design and implement cross-channel practice ... Partner with cross-functional teams (e.g., Marketing, Commercial Excellence, Customer Success) to ...
As Practice Development Manager, you will: * Design and implement cross-channel practice ... Partner with cross-functional teams (e.g., Marketing, Commercial Excellence, Customer Success) to ...
As Practice Development Manager, you will: * Design and implement cross-channel practice ... Partner with cross-functional teams (e.g., Marketing, Commercial Excellence, Customer Success) to ...
Build and maintain strong customer relationships while ensuring service commitments are met ... Demonstrated success managing budgets, workforce planning, and operational performance. * Strong ...
Build and maintain strong customer relationships while ensuring service commitments are met ... Demonstrated success managing budgets, workforce planning, and operational performance. * Strong ...
Manager of Service & Delivery Reports to: Head of Advertising Technology & Infrastructure Direct ... Build bridges between creative, customer success, and execution teams to keep everyone on the same ...
Manager of Service & Delivery Reports to: Head of Advertising Technology & Infrastructure Direct ... Build bridges between creative, customer success, and execution teams to keep everyone on the same ...
Account Executive, Expansion
Saskatoon, SK · Remote
CA$72K - CA$108K/yr
Strong proficiency in using sales tools and data to prioritize opportunities, manage pipeline, including a CRM (e.g. Salesforce), and ideally a customer success platform (e.g. Gainsight, Vitally ...
Account Executive, Expansion
Saskatoon, SK · Remote
CA$72K - CA$108K/yr
Strong proficiency in using sales tools and data to prioritize opportunities, manage pipeline, including a CRM (e.g. Salesforce), and ideally a customer success platform (e.g. Gainsight, Vitally ...
Our success is driven by a passionate belief in the unlimited potential of our company and the ... Confirm inventory availability and shipping timelines to manage customer expectations and enhance ...
Our success is driven by a passionate belief in the unlimited potential of our company and the ... Confirm inventory availability and shipping timelines to manage customer expectations and enhance ...
... success. Benefits & Advantages * Schedule: Monday to Friday, 8:30 AM - 5:30 PM * No evenings or ... Manage conflict resolution, negotiations, and customer objections while maintaining a positive ...
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... success. Benefits & Advantages * Schedule: Monday to Friday, 8:30 AM - 5:30 PM * No evenings or ... Manage conflict resolution, negotiations, and customer objections while maintaining a positive ...
Customer Success Manager information
See Saskatchewan salary details
$30K - $37.5K
5% of jobs
$37.5K - $45K
10% of jobs
$49.5K is the 25th percentile. Wages below this are outliers.
$45K - $52.5K
16% of jobs
$52.5K - $60K
16% of jobs
The median wage is $61.2K / yr.
$60K - $67.5K
14% of jobs
$67.5K - $75K
12% of jobs
$75.8K is the 75th percentile. Wages above this are outliers.
$75K - $82.5K
10% of jobs
$82.5K - $90K
7% of jobs
$90K - $97.5K
4% of jobs
$97.5K - $105K
3% of jobs
$105K - $112.5K
2% of jobs
$30K
$66.9K
$112.5K
How much do customer success manager jobs pay per year?
As of Aug 16, 2026, the average yearly pay for customer success manager in Saskatchewan is $66,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $80,000.00 per year, depending on experience, location, and employer.
What is the difference between Customer Success Manager vs Account Manager?
| Aspect | Customer Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Customer retention and success | Sales growth and account expansion |
| Work Environment | Proactively supports customers post-sale | Manages ongoing client relationships and renewals |
| Required Skills | Customer service, communication, problem-solving | Sales, negotiation, relationship management |
| Industry Usage | Tech, SaaS, software companies | Consulting, marketing, sales sectors |
While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.
What is the role of a customer success manager?
A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and identifying upsell opportunities, often using CRM tools. The role requires excellent communication skills and a customer-focused approach to promote retention and satisfaction.
How does a customer success manager typically collaborate with other departments to improve the client experience?
Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.
What does a customer success manager do?
A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.
What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?
To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Saskatchewan?
The most popular types of Customer Success jobs in Saskatchewan are:
What job categories do people searching Customer Success Manager jobs in Saskatchewan look for?
The top searched job categories for Customer Success Manager jobs in Saskatchewan are:
What cities in Saskatchewan are hiring for Customer Success Manager jobs?
Cities in Saskatchewan with the most Customer Success Manager job openings:
Full-time
Medical, Dental
Re-posted 29 days ago
Job description
Customer Success Manager (Full time)
Reports to: Head of Customer Success
The core focus of sMedia's Customer Success Department is building and maintaining relationships with dealership customers. You will be the voice of your customers within our organization, helping to drive product innovation and reporting to meet their needs. You will act as a subject matter expert to your customers in all things sMedia and digital marketing, consulting your customers on their goals and results. You will maintain your existing customer base and grow monthly recurring revenue through your efforts and the relationships you build. This will be achieved through genuine curiosity and engagement with customers, ultimately creating a strategic alignment of sMedia's products and services with the customers' goals, to drive tangible business outcomes. By delivering customer success and satisfaction across your client base, a Customer Success Manager builds relationships that create opportunities for referrals and testimonials - an integral part of sMedia's growth.
Key Responsibilities and Accountabilities
- Act as a partner and advocate for your customers as you work to understand their business needs
- Identify your customers' business challenges and learn how you can assist in alleviating them
- Understand your customers' KPIs and host regular meetings to review their business goals and growth towards success.
- Interpret various sources of performance analytics to help educate your customers on results and ROI
- Create additional revenue opportunities by aligning sMedia products with customer challenges and objectives
- Learn about new trends and technologies in the digital space and share that information with your customers and colleagues
- Learn about new trends and technologies in the digital space and sharing that information with your customers and colleagues
- Share your extensive digital marketing knowledge to help our customers achieve their business goals using sMedia solutions
- Create agendas and host follow-up meetings; highlighting key points for performance meetings, recommendations, and updates
Key Outcomes
- MRR of your customers
- Expansion revenue
- Customer retention
Your Background
- Customer service &/or consulting experience
- Experience with Google Analytics, Google Ads, Microsoft Ads and Meta Business Manager
- Minimum of 5 years of Experience in Digital Marketing and/or Digital Advertising
- Meta, Microsoft and Google certification would be considered a strong asset
- Automotive or Dealership experience
Your Skills and Mindset
- Customer-centric mindset
- Curious, driven personality
- Passion for marketing
- Strong analytical skills with the ability to translate data into insights
- Strong understanding of digital marketing
- Natural ability to network, connect the dots, build relationships, and interested in enhancing relationships
- Ability to work on multiple priorities and/or projects simultaneously
- Strong customer relationship skills with excellent verbal and written skills
- Highly organized with great attention to detail
What you'll get from sMedia
- Fully remote role!
- Performance-based commission structure designed to reward top performers
- Extensive health and dental benefits package available after 3 months
- Paid day off on your birthday
- 1:1 training and mentoring from our Management team
- Opportunities to earn spot bonuses
- 15 vacation days annually, plus an additional week of 'flex time' in December for the holiday season