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Customer Success Manager Jobs in Alaska (NOW HIRING)

Rustman Agency

Client Success Trainee

Unalaska, AK · On-site

... relationship management. This role is ideal for someone who enjoys helping others, is detail ... detail Customer service or office experience is helpful but not required What We Offer ...

Rustman Agency

Client Success Trainee

Talkeetna, AK · On-site

... relationship management. This role is ideal for someone who enjoys helping others, is detail ... detail Customer service or office experience is helpful but not required What We Offer ...

World Wide Technology

Be able to clearly communicate commercial and process-oriented information to Customer Success partners, account teams, and customer stakeholders. * Be organized and capable of managing multiple ...

World Wide Technology

Be able to clearly communicate commercial and process-oriented information to Customer Success partners, account teams, and customer stakeholders. * Be organized and capable of managing multiple ...

World Wide Technology

Software Specialist

Juneau, AK · On-site

Be able to clearly communicate commercial and process-oriented information to Customer Success partners, account teams, and customer stakeholders. * Be organized and capable of managing multiple ...

World Wide Technology

$65K - $80K/yr

WWT's Customer Experience (CX) -- Software Lifecycle team is focused on our customers first ... Management/Creation o Reporting Accuracy o Dashboard o Develop periodic surveys and measure success

New

World Wide Technology

$65K - $80K/yr

WWT's Customer Experience (CX) -- Software Lifecycle team is focused on our customers first ... Management/Creation o Reporting Accuracy o Dashboard o Develop periodic surveys and measure success

New

Thermo Systems

Customer Success delivering reliable, high-quality solutions * Financial Strength operating with ... The Opportunity The Site Manager is the on-site leader responsible for coordinating and overseeing ...

N C Machinery

Retail Sales Manager

Anchorage, AK · On-site

$16.25 - $19.75/hr

Retail Sales Manager Anchorage, Alaska About the Opportunity We're excited to introduce a new ... Ability to make a measurable impact on revenue and customer success * Work in a stable industry ...

N C Machinery Co.

Retail Sales Manager

Anchorage, AK · On-site

$16.75 - $20.50/hr

Retail Sales Manager Anchorage, Alaska About the Opportunity We're excited to introduce a new ... Ability to make a measurable impact on revenue and customer success * Work in a stable industry ...

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Alaska

Customer Success Manager information

See Alaska salary details

$35K

$89.5K

$150.8K

How much do customer success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer success manager in Alaska is $89,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $106,600.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a customer success manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and identifying upsell opportunities, often using CRM tools. The role requires excellent communication skills and a customer-focused approach to promote retention and satisfaction.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Alaska? The most popular types of Customer Success jobs in Alaska are:
What job categories do people searching Customer Success Manager jobs in Alaska look for? The top searched job categories for Customer Success Manager jobs in Alaska are:
What cities in Alaska are hiring for Customer Success Manager jobs? Cities in Alaska with the most Customer Success Manager job openings:
Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Alaska as of August 2026, with employment types broken down into 70% Full Time, 28% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $89,456 per year, or $43 per hour.

Client Success Trainee

Rustman Agency

Unalaska, AK • On-site

Full-time

Re-posted 2 days ago

Job description

About the Role
We are seeking a motivated and people-focused Client Success Trainee to join our growing team. In this entry-level position, you will receive hands-on training and mentorship to help you build the foundation for a long-term career in client support and relationship management. This role is ideal for someone who enjoys helping others, is detail-oriented, and is eager to learn.
Key Responsibilities
Learn how to onboard new clients and ensure a positive experience from day one
Support clients with product or service questions and help resolve concerns
Communicate with clients via phone, email, and video meetings
Identify client needs and coordinate internally to deliver the right solutions
Track all client interactions and activity using company systems
Participate in ongoing training and development with the client success team
Qualifications
Strong communication and interpersonal skills
Professional, friendly, and eager to provide excellent service
Organized with strong time management and follow-through
Comfortable with technology and willing to learn new systems
Self-motivated and coachable with a strong attention to detail
Customer service or office experience is helpful but not required
What We Offer
Comprehensive training and mentorship from experienced team members
Clear growth path into a Client Success Manager or Account Manager role
Flexible work environment with remote options
Supportive team culture focused on development and collaboration
Opportunities for bonuses and advancement based on performance
Apply now to launch your career in client success with a company that values people, service, and growth
Locations AK, Unalaska

Apply