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Customer Success Manager Remote Jobs in Wheat Ridge, CO

LINQ

Client Success Manager

Denver, CO · Remote

$60K - $80K/yr

LINQ's Customer Experience department is the heart and soul of our commitment to supporting k12 ... Comfortable with asynchronous remote work * K12 Experience Preferred, but not required * Must be ...

Danaher

IT Project Manager - Remote

Denver, CO · On-site +1

$120K - $160K/yr

The IT Project Manager is responsible for delivering key technical business initiatives and will ... success. Prioritize tasks to ensure productivity, quality, and customer service goals are ...

Tailscale

Customer Account Executive

Denver, CO · On-site +1

Create mutual action/success plans with prospective and existing customers where appropriate to ... The ability to manage many opportunities simultaneously at various stages, coupled with a strong ...

bidadoo

District Sales Manager - Colorado

Denver, CO · On-site +1

... customer success. * Develop the sales and operating plans and establish plans for maintaining the ... A minimum of 6 years of proven sales leadership experience, including managing remote outside/field ...

Altro Health

Partner Success Specialist

Denver, CO · Remote

$50/hr

What You Bring * 4+ years in account management, customer service, concierge, or similar support ... US-based, remote * Hours: Full-time contract * Classification: 1099 independent contractor

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Wheat Ridge, CO

Customer Success Manager Remote information

See Wheat Ridge, CO salary details

$34.5K

$88.3K

$148.8K

How much do customer success manager remote jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success manager remote in Wheat Ridge, CO is $88,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $105,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs
What job categories do people searching Customer Success Manager Remote jobs in Wheat Ridge, CO look for? The top searched job categories for Customer Success Manager Remote jobs in Wheat Ridge, CO are:
What cities near Wheat Ridge, CO are hiring for Customer Success Manager Remote jobs? Cities near Wheat Ridge, CO with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $88,274 per year, or $42.4 per hour.

Client Success Manager

LINQ

Denver, CO • Remote

$60K - $80K/yr

Other

Re-posted 6 days ago

Job description

About The Team:
LINQ's Customer Experience department is the heart and soul of our commitment to supporting k12 schools and districts. We're not just here to answer questions, we're here to build trust, solve problems, and ensure every customer feels empowered to succeed with our solutions. From onboarding, and training, to troubleshooting and beyond were the guides to help administrators and educators navigate their daily challenges.  

About The Role: 

We are seeking a dynamic and customer-focused individual to join our team as a Client Success Manager. In this role, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success, adoption, and satisfaction with our products and services. You will serve as a trusted advisor and strategic partner, driving outcomes that foster long-term retention, expansion, and advocacy.

Responsibilities: 

  • Client Relationship Management: Develop and maintain strong relationships with assigned clients, serving as their primary point of contact. Understand their business objectives and proactively address their needs to ensure overall satisfaction and success.
  • Strategic Account Planning: Create and execute strategic account plans to enhance client retention, expand opportunities, and achieve positive business outcomes.
  • Renewals and Uplifts Ownership: Own the customer renewal process end-to-end, including proactive communication, contract discussions, and uplift negotiations. Partner cross-functionally to ensure a smooth renewal experience and identify expansion potential early in the lifecycle.
  • Upsell and Cross-Sell Lead Generation: Identify, qualify, and generate upsell and cross-sell leads through data insights, client conversations, and strategic account planning. Collaborate with sales partners to drive incremental revenue and expand product adoption across client organizations.
  • Identification of Paid Training Opportunities: Recognize and promote paid training engagements that enhance client success, deepen product expertise, and strengthen long-term value. Partner with internal enablement and services teams to scope and coordinate delivery.
  • Payment Adoption: Support clients in adopting and optimizing payment solutions, ensuring they are leveraging all available features to meet their needs effectively.
  • Product Enablement: Drive product enablement by offering proactive recommendations, facilitating training sessions, and providing resources to ensure clients fully understand and utilize our products.
  • Services Oversight: Oversee and coordinate the delivery of services, ensuring all client engagements are handled efficiently and meet or exceed expectations.
  • Incident and Escalation Management: Manage communications during incident resolution and escalations, ensuring clients are kept informed, and issues are addressed promptly and effectively.
  • Churn/Post-Mortem Documentation: Document and analyze client churn or post-mortem cases to identify trends, learnings, and opportunities for improvement.
  • Client Check-Ins and Business Reviews: Conduct regular check-ins with clients to review their progress, gather feedback, and identify areas for improvement. Schedule and facilitate Quarterly Business Reviews (QBRs) as needed.
  • Advocacy and Feedback: Act as an advocate for the client within the company, ensuring their feedback is effectively communicated and acted upon.
  • Cross-Functional Collaboration: Partner with sales, product, and support teams to address client needs, gather insights, and drive continuous product enhancement.
  • Performance Monitoring: Monitor client usage and performance metrics, proactively addressing any issues or concerns to ensure a positive client experience.

Qualifications:

  • Bachelor's degree in Business Administration, Communications, or a related field.
  • 3-5 years of experience in a client-facing role, preferably in account management or customer success.
  • Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
  • Proven track record of managing client relationships and driving customer satisfaction.
  • Demonstrable self-starter, curious, and solution focused
  • Excellent problem-solving skills and the ability to think strategically to identify opportunities for client success.
  • Experience working in a fast-paced environment with the ability to adapt to changing priorities.
  • Expert level time management & prioritization skills 
  • Proficiency in CRM software (e.g., Salesforce) and other relevant tools is a plus.
  • Strong collaboration mindset & capabilities; Comfortable with asynchronous remote work
  • K12 Experience Preferred, but not required 
  • Must be able to travel 20-25% 

 We offer a competitive base salary of $60,000-$80,000, plus a 4% bonus. 

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