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Customer Success Manager Remote Jobs in Tulsa, OK

Vehlo

Customer Success Manager

Tulsa, OK · On-site +1

Customer Success Manager About Vehlo We started Vehlo in 2019 with a simple goal: to be the ... This role may be performed in a remote, hybrid, or office-based environment depending on business ...

HMG Careers

Sales Manager Remote

Tulsa, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Tulsa, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Tulsa, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Broken Arrow, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Redbird, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Care ATC Inc

Client Success Director

Tulsa, OK · On-site +1

Full-Time | Remote | Employer-Sponsored Healthcare | $135,000-$155,000 + Annual Bonus | Candidates ... Experience in client success, account management, or customer service. * Strong business acumen ...

Care ATC Inc

Client Success Director

Tulsa, OK · Remote

Full-Time | Remote | Employer-Sponsored Healthcare | $135,000-$155,000 + Annual Bonus | Candidates ... Experience in client success, account management, or customer service. * Strong business acumen ...

Sbdinc

Project Solutions Manager

Tulsa, OK · Remote

$105K - $169K/yr

Project Solutions Manager - Remote/Field Based Come build your career. It takes great people to ... Identify new opportunities for SBD to add value, streamline procedures, and enhance customer ...

ForgeFit

Remote Customer Service Specialist

Broken Arrow, OK · On-site +1

$15 - $19.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Tulsa, OK · On-site +1

$15.50 - $20.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Nexora Talent

Remote- Customer Experience Service

Tulsa, OK · Remote

$14.50 - $19.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... In this role, you will assist with coordinating client requests, managing service details, and ...

Liveops

Remote Customer Service Representative

Tulsa, OK · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Customer Success Manager Remote information

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$28.2K

$72K

$121.4K

How much do customer success manager remote jobs pay per year?

As of Aug 31, 2026, the average yearly pay for customer success manager remote in Tulsa, OK is $72,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $85,800.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
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Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Tulsa, OK as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $72,014 per year, or $34.6 per hour.

Customer Success Manager

Tulsa, OK • On-site, Remote

Vehlo
Software Development • 11 - 50 employees
Learn more about Vehloexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Customer Success Manager
About Vehlo
We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology.
Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We're out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable -just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we're reaching your goals faster than ever.
Being a Veep comes with more than a comprehensive benefits package-our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other.
What You'll Do:
  • Collaborate with recently signed customers
  • Understand customers' needs and goals to achieve their objectives (from the Why Buy)
  • Become their trusted advisor / consultant
  • Present the platform to audiences of all sizes both in-person and virtually.
  • Ensure dealerships fully adopt and utilize our suite of products
    • Deliver additional training onsite/virtual when needed
  • Analyze dealership data to provide insight into better performance
  • Monitor health metrics to identify high churn risk (ChurnZero will help facilitate)
  • Assist in the preparation of scheduled reports
  • Send monthly communication, utilization, etc...
  • Have daily meaningful contact with customers
  • Document customer information, activities and interactions within SalesForce/ChurnZero
  • Drive expansion & upsell opportunities
  • Respond to customer inquiries via email, phone & texts
    • Manage customer escalations and facilitate resolution
  • Provide users with troubleshooting, functionality explanations and best practices
  • Travel locally (within a radius of 2 hours of your home) and OOM (1 week per month)
  • Create a partnership across multiple departments, connect with all levels of users and work toward each dealership's goals

Duties, responsibilities, and activities may change at any time with or without notice, in accordance with applicable laws.
What You'll Need:
  • 2 + years of experience in Customer Success, Account Management, Consulting, or a client-facing role (preferably in SaaS, automotive, or technology solutions).
  • Proven ability to build and maintain strong customer relationships, acting as a trusted advisor at multiple organizational levels.
  • Excellent presentation skills, with the ability to deliver compelling product demonstrations to audiences of all sizes (both virtually and in person).
  • Strong analytical skills with the ability to interpret dealership or customer data and translate insights into actionable recommendations.
  • Proficiency with CRM and customer engagement platforms (e.g., Salesforce, ChurnZero, Gainsight, or similar).
  • Exceptional written and verbal communication skills, with a customer-first approach.
  • Demonstrated success in identifying expansion opportunities and driving revenue growth through upsells and cross-sells.
  • Strong troubleshooting and problem-solving abilities, with the capability to guide customers through product functionality and best practices.
  • Highly organized with strong time-management skills to manage daily customer interactions, reporting, and follow-ups.
  • Ability to manage escalations calmly, professionally, and effectively to ensure customer satisfaction.
  • Proficiency in Microsoft Word and Excel.
  • Willingness to travel locally (within a 2-hour radius) and for out-of-market travel approximately 1 week per month.

Travel Requirements:
  • Ability to travel 1 week per month within assigned territory, and 3 days per week local travel to visit customers.
  • Ability to travel as needed, including by air, car, or public transportation
  • Valid Driver's License Required
  • Valid Auto Insurance Required

Eligible employees may receive:
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid time off and holidays

Compensation is based on experience, knowledge, and skills and represents a good faith estimate in accordance with applicable laws.
Work Environment & Physical Requirements:
This role may be performed in a remote, hybrid, or office-based environment depending on business needs.
  • Ability to remain in a stationary position (sitting or standing) for extended periods
  • Ability to operate a computer and standard office equipment (e.g., keyboard, mouse, headset)
  • Ability to view and interpret information on a computer screen for extended periods
  • Ability to communicate effectively via phone, video, and written communication
  • Ability to participate in virtual meetings with or without reasonable accommodation

Remote Work Expectations:
  • Maintain a dedicated, safe, and distraction-free workspace
  • Reliable high-speed internet connection sufficient for video conferencing and job-related systems
  • Ability to maintain productivity in a remote environment
  • Must reside in a state where the company is authorized to employ workers
  • Must be able to work core hours aligned to Central and Mountain timezones

Additional Information:
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • Employment may be contingent upon a background check in accordance with applicable laws.

Note: This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may be required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice.
Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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