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Customer Success Manager Remote Jobs in Powder Springs, GA

Dealer Success Manager

Atlanta, GA · On-site +1

$70K - $100K/yr

PureCars provides everything dealers need to attract and convert more customers with tech-driven ... Job Summary - Manager, Dealer Success PureCars is seeking a Manager, Dealer Success to join us as ...

Typically 2+ years Customer service or relationship management experience required * Typically 2+ ... The position may be remote and require reliable internet service. The preferred location for this ...

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Manager, Client Success

Atlanta, GA · Remote

$100K - $120K/yr

Position Summary The Manager of Client Success is responsible for managing overall client ... Travel and attend customer meetings as needed. * Brainstorm fresh ideas with senior management.

Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients ... Strong remote communication skills. Able to build trust and manage relationships without in-person ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Showing results 21-40

Customer Success Manager Remote information

See Powder Springs, GA salary details

$30.8K

$78.7K

$132.6K

How much do customer success manager remote jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer success manager remote in Powder Springs, GA is $78,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $93,700.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.

What are popular job titles related to Customer Success Manager Remote jobs in Powder Springs, GA?

For Customer Success Manager Remote jobs in Powder Springs, GA, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Remote jobs in Powder Springs, GA look for?

The top searched job categories for Customer Success Manager Remote jobs in Powder Springs, GA are:

What cities near Powder Springs, GA are hiring for Customer Success Manager Remote jobs?

Cities near Powder Springs, GA with the most Customer Success Manager Remote job openings:

Infographic showing various Customer Success Manager Remote job openings in Powder Springs, GA as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $78,656 per year, or $37.8 per hour.

Dealer Success Manager

PureCars

Atlanta, GA • On-site, Remote

$70K - $100K/yr

Full-time

Posted 14 days ago


Job description

Who is PureCars?
As the industry leader in automotive marketing, we're trusted by the best dealers in North America. From innovative solutions to support from trusted experts, making marketing easier is our job. PureCars provides everything dealers need to attract and convert more customers with tech-driven solutions, unmatched data capabilities, and direct access to support.
We are a certified digital provider for 20+ OEM programs and compliant with over 40 brands. We also serve 65 of the top 100 dealer groups in North America. We are proud to partner with leading organizations such as Google, Meta, Amazon, Spotify, Disney+, Microsoft, Oracle, and others to offer the widest range of advertising channels to our dealership clients.
We are focused on investing in world-class talent and technology in order to help our partners dominate their markets in new and innovative ways.
Job Summary - Manager, Dealer Success
PureCars is seeking a Manager, Dealer Success to join us as our team, technology, and client base continues to grow. This individual will report to the Senior Director of Client Success and will be responsible for leading the team of Account Managers that service our highest value customers. The Manger will also support the larger team in endeavors that align with company vision. The mission for this individual will be to provide exceptional customer service and leadership to reach 100% customer retention, while also successfully identifying areas for and executing strategies around account expansion and growth opportunities. If you're looking to flex your management skills, lead with a combination of data and empathy, and implement and implement the best Account Management practices, we want to hear from you!
What You'll Do:
  • Manage the success and professional growth of a team of Digital Account Managers who are responsible for the relationship management, retention, and growth of PureCars' enterprise client base.
  • Oversee the daily and weekly activity of your direct reports as well as the digital marketing performance of each account within the representative's account base to proactively identify opportunities for account expansion and/or risks of churn.
  • Act as the primary point of escalation for all high-level or complex customer issues shared by your direct reports and effectively prescribe and implement solutions.
  • Lead and cultivate a high-performance culture, driving business and goal achievement.
  • Partner with Performance and Sales leadership to identify communication and process improvement opportunities leading to increased retention and the acquisition of additional rooftops.
  • Analyze individual, team, and account performance data with your direct reports on a consistent basis, share performance data with the Director of Client Experience, Direct Accounts and establish and manage go-forward action plans with your team.
  • Identify training needs and provide consistent, timely and practical feedback to develop the team
  • Interface directly with clients, conduct and shadow on technical QBR calls, and present performance metrics of your total book of business to internal executives.
  • Perform other duties as assigned

The Skills and Experience You Bring:
  • Bachelor's Degree and 8 years of relevant experience with at least 3 years in a managerial role.
  • Automotive digital advertising and marketing technology experience is highly preferred.
  • Track record of success in managing a large book of clients within a digital marketing/SaaS environment.
  • Strong technical knowledge and ability to communicate technical concepts around Search (paid and organic), Programmatic, and Social Media digital marketing technologies and best practices.
  • Experience in coaching and mentoring other Account Managers, tracking direct report activity metrics, and identifying churn risks and growth opportunities within client accounts.
  • Adept in Account Management best practices and in teaching successful methods in order to scale best practices across teams.
  • Skilled in organizing and delegating team responsibilities and processes.
  • The perfect combination of data-driven decision making combined with a human-oriented approach towards relationship management and growing others.
  • Excellent communication and presentation skills - you will regularly present to internal executives and national clients!
  • Ability and willingness to travel, including overnight stays, up to 30% as required.

Salary Range: $70,000-$100,000
PureCars is committed to building diverse teams and upholding an equal employment workplace that is free from discrimination. We hire amazing individuals regardless of their race, color, ancestry, religion, sex, gender identity, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical conditions, genetic information, disability, or Veteran status. Just be passionate, genuine, collaborative, data-driven, and entrepreneurial at heart!