Customer Success Manager Remote Jobs in Madison, MS

Who We Are
At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.
We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

• We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
• We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
• We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

Who You'll Work With

This role is working within our COREBRIDGE DIRECT team. We are an organization that is Top 6 in term life insurance sales, and Top 12 in total life insurance issued.

About the role

Our agents provide customers with valuable, in-depth, and personalized term and permanent life insurance information, along with the convenience of handling everything right over the phone. No cold call or prospecting, our potential customer call us directly or request quotes online.

Your role involves conducting suitability analyses to match customers across the United States with the right life insurance products. Agents can potentially earn over 100k in their first year, and we support your success through company paid licensing and comprehensive product and sales training!

You demonstrate your success as a top performer with a strong work ethic and swiftly establish rapport with clients and address objections. You are on a fast track to achieve monthly production goals while articulating our value proposition and adopting a consultative approach. You take action in building product knowledge to build success in a fast-paced environment with minimal supervision, while ensuring compliance with company policies and industry regulations.

What We're Looking For:

• Minimum of 2 years of sales experience with a proven track record

• Experience with inbound and/or outbound sales calls, preferably in a call center

• Excellent verbal and written communication skills

• Proficiency in a Windows environment with keen attention to detail

• Ability to acquire a resident US state Life and Health license & reside in state (company-paid training)

Compensation

Compensation for this position in the first year is a combination of hourly pay, guaranteed bonus, and the opportunity to earn commission payments based upon the applicable compensation schedule for the role, which may be amended from time to time.

Newly hired employees (in all jurisdictions, including [CA, NY, NJ, CO, WA]) are paid $17.31 per hour, a minimum guaranteed monthly bonus of $1,333 in months 1 through 7, plus the opportunity to earn commissions. Newly hired employees historically have received average total compensation between $56,000 and $66,000 in their first year. Annual compensation, however, is not guaranteed, other than the hourly pay and guaranteed bonus described above.

The average total compensation for employees in this role after their first year historically has ranged from $62,000 to $112,000, based on a combination of hourly pay and commissions, but is not guaranteed other than the hourly pay.

Work Location

This position is currently designated as US state remote ONLY. Please note must reside in US state for licensing requirements.

Work Schedule

Operating hours are Monday - Friday from 6AM to 6PM Pacific Time, and Saturdays from 7AM to 4PM Pacific Time.

* New agents can expect to work a 5-day work week (40 hours) including Saturdays, with one weekday off (Wednesday, Thursday or Friday). After the first 6-12 months of employment, agents can qualify for a Monday-Friday schedule (no Saturdays) based on their sales production.

Remote Role, Work from Home

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Why Corebridge?
At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.
Benefit Offerings Include:

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.

We are an Equal Opportunity Employer
Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.
Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com. Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.
We will consider for employment qualified applicants with criminal histories, consistent with applicable law.

To learn more please visit: www.corebridgefinancial.com

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