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Customer Success Manager Remote Jobs in Madison, AL

Alutiiq, LLC

Pricing Manager

AL · On-site +1

$100K - $130K/yr

About Alutiiq Professional Consulting, LLC This Position is Remote Nationwide Eligible Typical ... customers. We firmly believe that our employees drive the success of the company. Join us and ...

Never Ending Travels

Remote Cruise Booker

AL · On-site +1

$45K - $65K/yr

Key Responsibilities 1. Client-Centric Excellence - Deliver exceptional customer service by ... Organized Precision - The ability to manage multiple client requests and bookings with meticulous ...

Promoted2

Remote Insurance Agent

Huntsville, AL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

HMG Careers

Remote Sales Representative

Triana, AL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Specialist

Decatur, AL · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Prospect, TN · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Falkville, AL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Insurance Agent

Huntsville, AL · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Mooresville, AL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Madison, AL

Customer Success Manager Remote information

See Madison, AL salary details

$29.1K

$74.4K

$125.4K

How much do customer success manager remote jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success manager remote in Madison, AL is $74,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $88,700.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs

What job categories do people searching Customer Success Manager Remote jobs in Madison, AL look for?

The top searched job categories for Customer Success Manager Remote jobs in Madison, AL are:

What cities near Madison, AL are hiring for Customer Success Manager Remote jobs?

Cities near Madison, AL with the most Customer Success Manager Remote job openings:

Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Madison, AL as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $74,423 per year, or $35.8 per hour.

Remote Customer Service Leaders/ Benefits Specialist

Zuzick Organization of Globe Life

Huntsville, AL • Remote

Full-time

Posted 26 days ago

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

172nd of 315 rated insurance

Job description

-No prior industry experience required

-Meet with clients on Zoom to help them enroll in benefit programs

-Explain options in a clear, simple, and relatable way

-Help clients complete online enrollment forms accurately

-Schedule and manage virtual appointments

-Use basic computer skills (email, Zoom, online systems) daily

-Follow a proven process with training and support provided

-Work independently while being part of a supportive team

-Grow your skills, income, and career through ongoing coaching

Industry leaders will train all new canidates, but you must be:

  • Coachable and demonstrate high integrity

  • Your have a desire to help others

  • Excellent written and verbal communication skills

  • Strong organizational skills with a proactive, customer-focused mindset.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs

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