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Customer Success Manager Remote Jobs in Jupiter, FL

HMG Careers

Sales Manager Remote

Palm Springs, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

West Palm Beach, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Port Saint Lucie, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

West Palm Beach, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

South Palm Beach, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Palm Beach Shores, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

ServiceNow

Partner Manager

West Palm Beach, FL · On-site +1

Capacity, Capability, Competency, and Customer Success. * Drive regular partner cadence including ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...

ServiceNow

Partner Manager

West Palm Beach, FL · On-site +1

Capacity, Capability, Competency, and Customer Success. * Drive regular partner cadence including ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...

The Hankey Group

Dealer Account Manager

Stuart, FL · Remote

We invite you to learn more about the position, please visit Dealer Account Manager Remote - on the ... customers. Our Dealer Account Manager is a challenging and dynamic position with opportunity for ...

The Hankey Group

Dealer Account Manager

Stuart, FL · Remote

We invite you to learn more about the position, please visit Dealer Account Manager Remote - on the ... customers. Our Dealer Account Manager is a challenging and dynamic position with opportunity for ...

ForgeFit

Remote Customer Service Specialist

West Palm Beach, FL · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Jupiter, FL

Customer Success Manager Remote information

See Jupiter, FL salary details

$31.8K

$81.2K

$136.9K

How much do customer success manager remote jobs pay per year?

As of Aug 25, 2026, the average yearly pay for customer success manager remote in Jupiter, FL is $81,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $96,800.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs

What job categories do people searching Customer Success Manager Remote jobs in Jupiter, FL look for?

The top searched job categories for Customer Success Manager Remote jobs in Jupiter, FL are:

What cities near Jupiter, FL are hiring for Customer Success Manager Remote jobs?

Cities near Jupiter, FL with the most Customer Success Manager Remote job openings:

Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Jupiter, FL as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $81,222 per year, or $39 per hour.

Client Success Manager

SmartX Advisory Solutions

West Palm Beach, FL • On-site, Remote

Full-time

Posted 14 days ago

Job description

Job Description
Opportunity
SMArtX Advisory Solutions, a rapidly growing financial services technology company based in West Palm Beach, Florida, is seeking a Client Success Manager to drive the day-to-day operational execution behind our client relationships across Enterprise and Independent RIA firms, FinTech companies, Asset Managers, TAMPs, and Custodians. This role is assigned to a dedicated book of accounts and sits at the operational center of the client experience - coordinating between the VP, Client Strategy & Success, the Onboarding team, and Client Support to keep processes, communications, and initiatives moving without friction.
The Client Success Manager acts as the connective tissue for the account: translating strategic direction into action, tracking commitments through to closure, and surfacing issues before they become escalations. This role partners closely with the VP, Client Strategy & Success, absorbing the operational and coordination workload so the VP can stay focused on relationship strategy, executive engagement, and growth planning.
Position Requirements
  • Strong project and process management skills, with the ability to track multiple concurrent workstreams, deliverables, and deadlines across accounts.
  • Working knowledge of Managed Accounts, UMAs, TAMPs, and FinTech platform concepts sufficient to coordinate accurately across technical, onboarding, and support teams.
  • Comfort operating inside ticketing and workflow systems (e.g., Jira, Confluence) to log requests, track status, and maintain a clear audit trail of client activity.
  • Excellent written and verbal communication skills, with the ability to translate technical or operational detail into clear updates for clients and internal stakeholders alike.
  • Strong follow-through and attention to detail; able to hold open items accountable across teams without needing constant prompting.
  • Demonstrated ability to identify process gaps and design practical solutions, with a bias toward automation and AI-enabled tools to streamline account operations, reporting, and communications.
  • Comfort working across organizational lines - Onboarding, Client Support, Product, and Operations - without formal authority over those teams, relying on clarity, follow-up, and relationship-building to keep work moving.
  • A proactive, "no dropped balls" mindset - someone who notices gaps in process or communication and closes them before they affect the client.
  • Bachelor's degree.
  • 3-5+ years of experience in client success, account management, implementation, or operations roles, ideally within financial services or FinTech.

Responsibilities
  • Serve as the day-to-day operational point of contact for an assigned book of accounts, working in close coordination with the VP, Client Strategy & Success.
  • Bridge communication and hand-offs between the Onboarding team, Client Support, and the client - ensuring nothing falls into a gap between teams.
  • Track and manage open action items, initiatives, and commitments for each assigned account, following up until items are closed out.
  • Monitor the status of onboarding requests, support tickets, and pricing or contract items in flight, and provide the VP with a clear, current picture of account activity.
  • Prepare account status materials, agendas, and briefing notes to support the VP's client meetings and business reviews - allowing the VP to walk in focused on strategy rather than status-gathering.
  • Help coordinate scheduling and logistics for client meetings, business reviews, and cross-functional working sessions.
  • Maintain visibility into client requests and tickets logged by Client Support and Onboarding (e.g., Jira/CSRI, IPO, support queues), ensuring accurate documentation and follow-through to resolution.
  • Escalate emerging risks or delays to the VP, Client Strategy & Success proactively, with enough context to support a fast decision.
  • Identify recurring operational pain points across assigned accounts and propose or build automation and AI-enabled solutions to reduce manual work and improve response time.
  • Maintain up-to-date account documentation, activity logs, and health/status tracking for assigned accounts.
  • Support the VP in preparing for and following up on executive-level interactions - managing the operational thread so strategic conversations stay uninterrupted by administrative follow-up.
  • Partner with Product, Operations, and Client Support to drive resolution of client issues and communicate outcomes back to the client and the VP.
  • Identify recurring process gaps across accounts and recommend operational improvements to the Client Success team.

Reporting Relationship
The Client Success Manager works in close partnership with the VP, Client Strategy & Success, serving in a dedicated support capacity for assigned accounts. This role does not own account strategy or executive relationship management - those remain with the VP - but is accountable for the operational execution, coordination, and communication that make the strategy real day to day.
About SMArtX Advisory Solutions
Founded in 2018, SMArtX Advisory Solutions is a rapidly growing financial technology firm creating breakthrough innovations in the wealth management industry. We offer a professional yet relaxed work environment where dynamic individuals thrive.
Skills Required
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More Details
Employment Type: Full Time Location: [REMOTE] Experience Required: Mid-Senior Level Date Published: 12 Aug 2026

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