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Customer Success Manager Remote Jobs in Grapevine, TX

Kofile Inc.

Customer Success Manager

Dallas, TX · On-site +1

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

QAD, Inc.

Customer Success Manager

Dallas, TX · On-site +1

$85K - $110K/yr

Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship Customer Success Manager role at QAD is to drive customer retention and growth via adoption, support and ...

QAD, Inc.

Customer Success Manager

Dallas, TX · Remote

Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship Customer Success Manager role at QAD is to drive customer retention and growth via adoption, support and ...

Kastle Systems

Customer Success Manager

Dallas, TX · Remote

Kastle's integrated security solution, including access control, video, and remote video monitoring ... Managers, marketing, product and Customer Success teams to develop sales plans that enhance ...

Daybreak Health

Customer Success Manager

Dallas, TX · Remote

$85K - $95K/yr

Customer Success Manager Daybreak Health | 100% Remote | Full-time About the role You'll own a portfolio of 50+ school districts and make sure they launch fast, run smoothly, and keep referring ...

Intuit

Customer Success Manager (Services)

Frisco, TX · On-site +1

We are looking for a Customer Success Manager interested in using creativity to solve problems ... California Remote (Not Bay Area) $126,000- $170,500 Illinois Remote $114,000- $154,500 Mountain ...

Tapcheck

Senior Customer Success Manager

Plano, TX · Remote

About the Job The Senior Customer Success Manager is the strategic anchor of the customer ... If remote, Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID ...

Diverge IT

Client Success Manager (Remote)

Plano, TX · Remote

$90K - $120K/yr

Position Summary The Client Success Manager (CSM) is the primary relationship owner and seller into ... Experience with CRM/PSA tools (e.g., HubSpot, Salesforce, ConnectWise, or similar). Highly ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Grapevine, TX

Customer Success Manager Remote information

See Grapevine, TX salary details

$30K

$76.7K

$129.3K

How much do customer success manager remote jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success manager remote in Grapevine, TX is $76,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $91,500.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
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Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Grapevine, TX as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $76,741 per year, or $36.9 per hour.

Customer Success Manager (Remote)

Amplified industries

Fort Worth, TX • Remote

Full-time

Medical, Dental, Vision, PTO

Posted 3 days ago

New

Job description

About the Job

Customer Success Manager at Amplified Industries

Amplified delivers IoT sensors and AI-driven monitoring for onshore oil and gas infrastructure pump jacks, gas lifts, plunger lifts, tanks, and wells giving operators real-time visibility and predictive insight that reduces downtime, optimizes operations and protects production.
We deliver undeniable value: providing greater visibility and remote automation, optimization of wells, boosting equipment reliability, delivering immediate ROI, and driving best-in-class customer satisfaction scores.
The Customer Success team drives retention and expansion at Amplified Industries, ensuring operators realize the full value of their investment, deepening adoption across accounts, and strengthening relationships with our current customers. 

What You'll Do

As a Customer Success Manager, you will be responsible for driving usage, adoption, and satisfaction of our advanced IoT sensor and AI-driven monitoring solutions across a portfolio of onshore oil and gas accounts.
Your role involves leveraging your technical expertise to help customers optimize wells, ensuring they're getting full value from Amplified's monitoring and remote well control solutions, and serving as their trusted advisor and technical point of contact.

REQUIREMENTS

  • Bachelor's degree in Petroleum Engineering, Mechanical Engineering, Chemical Engineering or a related field.
  • 1-3+ years of experience in petroleum engineering, with field experience as a production foreman, production engineer, etc.
  • Strong industry credibility and technical acumen with the ability to understand and communicate the value of Amplified's solutions to production and operations teams.
  • Strong working knowledge of onshore wellsite equipment and operations, including artificial lift systems.
  • Ability to travel as needed to meet with customers, including visits to active well sites.

BONUS POINTS

  • Prior experience in oilfield operations, production engineering, or automation.
  • Experience with SCADA systems, remote well control, pump-off controllers, or predictive maintenance technologies.

Compensation & Benefits

  • Industry-Leading Base Salary & Bonus
  • High Percentage of Team Exceeding Retention/Adoption Targets
  • Premium Medical, Dental, and Vision Coverage
  • Unlimited PTO