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Customer Success Manager Remote Jobs in Kansas (NOW HIRING)

Advanced Utility Systems

$118K - $152K/yr

... Success Management, targeted at the portion of the customer base that requires and will invest in ... This remote role welcomes candidates anywhere in Canada and the US with a preference for Canada and ...

Archera

As a senior member of a growing Customer Success organization, you'll set the standard for ... This is a fully remote role based in the United States, with East Coast candidates preferred. Key ...

Harris

Partner with Customer Success and executive leadership to drive customer retention, reduce ... Mentor, coach, and develop managers and future leaders within the Support organization. * Create a ...

Harris

Partner with Customer Success and executive leadership to drive customer retention, reduce ... Mentor, coach, and develop managers and future leaders within the Support organization. * Create a ...

Overstory

You'll work across Customer Success, Product and Engineering to ensure that fast paced, dependency ... Remote sensing experience * Experience working in globally distributed startup/scale up ...

S&S's Customer Information Systems

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Demonstrated success managing full-cycle, complex sales processes * Experience leading customer ...

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NinjaOne

Public Sector GTM Talent Sourcer

Kansas, KS · On-site +1

You will partner closely with Global Revenue leadership across Sales, Customer Success, Marketing ... management, autonomous patching, backup, and remote access in a single console to improve ...

Archera

... each customer execute upon a bespoke, financially-prudent cloud growth and success strategy ... This is a fully remote role based in the United States Key Responsibilities * Own the post-sales ...

Finite State

$219K - $300K/yr

Remote (US) Reports to: Chief Executive Officer. The Role We're building ambitious new product and ... Set the vision, define key outcomes and metrics for product and customer success, and guide your ...

Cloudbeds

$140K - $180K/yr

... remote team that holds itself to the highest standard because we know what's at stake for every ... Experience implementing AI-powered customer success/support solutions - chatbots, agent assist, ...

NinjaOne

Patching | Senior Software Engineer, Java

Kansas, KS · On-site +1

$110K - $145K/yr

NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and ...

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Customer Success Manager Remote information

See Kansas salary details

$29K

$74.1K

$124.9K

How much do customer success manager remote jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer success manager remote in Kansas is $74,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $88,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
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What are popular job titles related to Customer Success Manager Remote jobs in Kansas? For Customer Success Manager Remote jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Remote jobs in Kansas look for? The top searched job categories for Customer Success Manager Remote jobs in Kansas are:
What cities in Kansas are hiring for Customer Success Manager Remote jobs? Cities in Kansas with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Kansas as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $74,081 per year, or $35.6 per hour.

Managing Director, Client Success

McKesson

Overland Park, KS • Remote

$116K - $194K/yr

Full-time

Medical

This job post has expired today. Applications are no longer accepted.

McKesson rating

7.9

Company rating: 7.9 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

48th of 86 rated pharmaceutical

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Role Overview

TheDirector of Client Successleads ongoing client-facing activities for Rx SavingsSolutions'Employerand Health Planpartners. Thisroleis responsible fordevelopingtrustedrelationships withassigned clients, including large and complex accounts,todrive successfulperformance,client retention,member engagement,and growth.The Director of Client Success serves astheexecutiveforkeyclient meetings, communications, and coordination ofengagementmarketing plans, while ensuringoperational excellenceacross implementation,client engagement,reporting,and delivery of services.The rolepartners closely with Commercial Sales, Implementation, Engagement, Marketing, Analytics, and other internal teams to support renewals,optimizeprogram performance, and create a consistent, high-quality client experience.

Key Responsibilities

  • Lead a team of Strategic Client Executives who serve as themain liaison for assigned Employer and Health Plan client meetings, communications, and client-specific coordination.

  • Develop andmaintaintrusted client relationships that support performance, retention, engagement, and growthobjectives.

  • Monitor client obligations, program performance, ROI, registration incentives, and operational delivery of services.

  • Obtain, interpret, and present reporting, analytics, and insights to tell the client story using both qualitative and quantitative data.

  • Measure, track, and evaluate program effectiveness, member engagement, and opportunities for optimization.

  • Collaborate with Implementation to ensure successful set-up, launch readiness, and ongoing delivery of services, including engagement marketing plans.

  • Strategizewithyourdirectsandoverseeeffectivemember-facing educational and communication materials, including internal communications, open enrollment support, and digital or print campaigns.

  • Provide internal client communications support to ensure alignment, clarity, andtimelyfollow-through across teams.

  • Facilitate cross-functional projects and operational development with internal partners, vendors, and external stakeholders as needed.

  • Support member experience integrations, including incentives, data feeds, integrated reporting, and related partner or vendor coordination.

  • Create structure in ambiguous situations by supportingyour team to havestrategicaccount plans, growth initiatives, and client-specific priorities.

  • Support the renewal processactivitiesin close partnership with the Commercial Sales team.

  • Represent Rx Savings Solutions with professionalism and a polished presence in all client interactions.

Experience & Qualifications

  • 4-7+ years ofleadershipexperiencein Account Management, Client Success Management, Engagement Marketing, or relevant positions; level may vary based on scope and complexity of assigned clients.

  • Experience working in a Software as a Service (SaaS) and/or healthcare benefits environment.

  • Clear understanding of client account management, client lifecycles, engagement marketing strategies, and program performance management.

  • Experience supporting large, complex Health Plan clients preferred.

  • Strong project management and communication skills, with the ability to coordinate work across internal teams, clients, partners, and vendors.

  • Excellent written and verbal communicator with a polished client presence and a passion for learning.

  • Self-motivated with a willingness to adapt to change in a growing company.

  • Ability to present and contribute ideas, create structure in ambiguity, and work effectively in a team environment.

  • Experience with Salesforce, Microsoft Office Suite,AIandmarketing automation platforms preferred.

  • Ability to travel as needed, estimated 5-10% annually.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

$116,600 - $194,400

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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