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Customer Success Manager Remote Part Time Jobs in Massachusetts

Customer Support Representative

Sudbury, MA ยท Remote

$16.75 - $22.75/hr

This is a part time employment only. Shift Schedule: EST Key Responsibilities: Respond promptly to ... Familiarity with social media management tools. What We Offer: Flexible remote work environment.

Customer Support Representative

Sudbury, MA ยท Remote

$16.75 - $22.75/hr

This is a part time employment only. Shift Schedule: EST Key Responsibilities: Respond promptly to ... Familiarity with social media management tools. What We Offer: Flexible remote work environment.

Customer Representative

Boston, MA ยท Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency ... Type: Part-time Pay: $30,000.00 to $50,000.00 per YEAR

Title Scientific Affairs Specialist

Billerica, MA ยท On-site +1

$86K - $153K/yr

Type Employee Full Time/Part Time Full Time Overview Bruker is enabling scientists to make ... Manage collaborative studies with key opinion leaders and customers to scientifically promote the M ...

Showing results 21-40

Customer Success Manager Remote Part Time information

What is the difference between Customer Success Manager Remote Part Time vs Customer Support Specialist Remote Part Time?

AspectCustomer Success Manager Remote Part TimeCustomer Support Specialist Remote Part Time
Primary RoleBuilds long-term relationships, ensures customer retention, and drives product adoptionProvides technical assistance, resolves customer issues, and answers product-related questions
Required SkillsCommunication, relationship management, product knowledge, problem-solvingTechnical troubleshooting, communication, customer service skills
Work EnvironmentCollaborates with sales, marketing, and product teams remotelyHandles customer inquiries independently or with team support remotely
Common Industry UsageUsed in SaaS, tech, and subscription servicesCommon in tech, e-commerce, and service industries

While both roles are remote and part-time, Customer Success Managers focus on building relationships and ensuring customer satisfaction long-term, whereas Customer Support Specialists primarily handle immediate technical issues and inquiries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Customer Success Manager Remote Part Time jobs in Massachusetts?

For Customer Success Manager Remote Part Time jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Remote Part Time jobs in Massachusetts look for?

The top searched job categories for Customer Success Manager Remote Part Time jobs in Massachusetts are:

What cities in Massachusetts are hiring for Customer Success Manager Remote Part Time jobs?

Cities in Massachusetts with the most Customer Success Manager Remote Part Time job openings:

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Boston, MA โ€ข Remote

$17.50 - $23.75/hr

Part-time

Re-posted 26 days ago


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities

  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings

Qualifications

  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred

Benefits

  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities

Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.