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Customer Success Manager Remote Edtech Jobs in Forney, TX

Cisco

Customer Success Platform Area TAM

Richardson, TX · On-site +1

This is a remote position and can be performed anywhere in the United States. Meet the Team As a ... Proactively engage Area aligned CS/SE Management to ensure priority focus alignment and address ...

VIMO INC.

Client Success Manager - CAC

Dallas, TX · Remote

With our cutting-edge technology, we're helping agencies help more people, faster, and transforming healthcare service delivery as we know it We are looking for Customer Success Manager to join our ...

Gartner

Client Success Manager

Irving, TX · On-site +1

... customer satisfaction, retention, and growth * Introduce Gartner services and capabilities to new clients and communicate value to decision makers * Facilitate client calls, understand client ...

Gartner

Client Success Manager

Irving, TX · On-site +1

... customer satisfaction, retention, and growth * Introduce Gartner services and capabilities to new clients and communicate value to decision makers * Facilitate client calls, understand client ...

TraXtion

Strategic Client Success Manager

Irving, TX · Remote

$85K/yr

The Strategic Client Success Manager also serves as a voice of the customer, gathering client feedback, identifying recurring product and process challenges, and partnering with Product, Technology ...

New

Gartner

Client Success Manager (GBS)

Irving, TX · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... resulting in customer satisfaction, retention, and growth * Introduce Gartner services and ...

Gartner

Client Success Manager (GBS HR)

Irving, TX · On-site +1

Build, develop and manage relationships with existing clients ranging from senior C-level ... Strong customer service, communication, collaboration, prioritization, critical thinking and ...

VAST Data

Technical Account Manager - USA

Dallas, TX · On-site +1

Description VAST Data is looking for a Customer Success Manager to join our growing team! This is a ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

Camesi Agency

Sales Manager Remote

Dallas, TX · Remote

$80K - $120K/yr

Establish and enforce sales processes, performance standards, and CRM best practices to ensure ... success. The Camesi Agency values professional development and promotes from within as team members ...

New

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All JobsCustomer Success Edtech JobsCustomer Success Manager Remote Edtech JobsCustomer Success Manager Remote Edtech Jobs in Forney, TX

Customer Success Manager Remote Edtech information

See Forney, TX salary details

$29.3K

$74.8K

$126.1K

How much do customer success manager remote edtech jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success manager remote edtech in Forney, TX is $74,829.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $89,200.00 per year, depending on experience, location, and employer.

What does a customer success manager do in a remote Edtech company?

A Customer Success Manager (CSM) in a remote Edtech company is responsible for ensuring that educational institutions or individual users achieve their desired outcomes while using the company's digital learning products and services. They onboard new clients, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. Working remotely, they utilize digital communication tools to build strong relationships, gather feedback, and collaborate with internal teams to improve the product experience.

How does a customer success manager in remote Edtech typically collaborate with product and support teams to enhance the user experience?

As a remote Customer Success Manager in Edtech, you will regularly coordinate with both product and support teams to relay customer feedback, report common user issues, and advocate for feature improvements that address real classroom needs. Collaboration often involves virtual meetings, shared project management tools, and ongoing communication to ensure that customer insights are incorporated into product updates and support strategies. This cross-functional teamwork is essential for driving user satisfaction and ensuring that educators and learners achieve their desired outcomes with the platform.

What are the key skills and qualifications needed to thrive as a customer success manager in a remote Edtech role, and why are they important?

To thrive as a Customer Success Manager in remote edtech, you need expertise in client relationship management, a solid understanding of educational technology products, and often a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, support ticketing systems, and virtual meeting tools is typically required. Outstanding communication, problem-solving, and self-motivation are essential soft skills for building trust and guiding clients in a remote setting. These skills ensure customer satisfaction, drive product adoption, and foster long-term partnerships crucial to the success of both clients and the company.

What is the difference between Customer Success Manager Remote Edtech vs Customer Support Specialist Remote Edtech?

AspectCustomer Success Manager Remote EdtechCustomer Support Specialist Remote Edtech
Primary RoleBuilds long-term relationships, onboarding, and retention of clientsProvides technical assistance and resolves user issues
Required SkillsCustomer relationship management, communication, onboardingTechnical troubleshooting, communication, problem-solving
Work EnvironmentClient-facing, proactive engagement, strategic focusHelp desk, reactive support, technical troubleshooting
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product-specific training

While both roles involve customer interaction in the Edtech industry, the Customer Success Manager focuses on proactive relationship building and retention, whereas the Customer Support Specialist handles reactive technical issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What job categories do people searching Customer Success Manager Remote Edtech jobs in Forney, TX look for?

The top searched job categories for Customer Success Manager Remote Edtech jobs in Forney, TX are:

What cities near Forney, TX are hiring for Customer Success Manager Remote Edtech jobs?

Cities near Forney, TX with the most Customer Success Manager Remote Edtech job openings:

Customer Success Manager Remote Edtech jobs near you

Sales Manager (B2B Corporate Sales)

Learntastic

Dallas, TX • On-site, Remote

Full-time

Re-posted 6 days ago

Job description

LearnTastic is looking for a results-driven Sales Manager with proven experience in B2B enterprise sales, preferably in SaaS or EdTech. The ideal candidate will lead the sales team, drive revenue growth, coach and develop sales representatives, and establish a high-performance sales culture focused on the US market.Key Responsibilities:
  • Drive B2B sales growth and achieve monthly/quarterly revenue targets.
  • Manage the complete enterprise sales cycle, from prospecting to closing.
  • Lead, mentor, and train the sales team to improve performance and win rates.
  • Conduct regular sales training, coaching sessions, and role plays.
  • Track and monitor KPIs, pipeline health, and sales productivity.
  • Audit sales calls and email communications to ensure quality and adherence to best practices.
  • Prepare weekly and monthly sales reports, forecasts, and performance reviews.
  • Collaborate with Marketing, Product, and Customer Success to improve conversion and customer experience.
  • Ensure CRM accuracy and maintain sales process discipline.
  • Identify opportunities to improve sales processes through technology and automation.
Requirements:
  • 8-10 years of B2B sales experience.
  • Proven experience selling to US corporate customers.
  • Experience in SaaS, EdTech, HR Tech, Compliance, or Corporate Learning.
  • Strong leadership experience managing and developing sales teams.
  • Demonstrated success in consistently achieving revenue targets.
  • Experience with KPI tracking, sales reporting, forecasting, and CRM management.
  • Comfortable auditing calls, reviewing emails, and providing actionable coaching.
  • Tech-savvy with a passion for leveraging AI, automation, and sales technology.
  • Excellent communication, negotiation, and presentation skills.
Preferred Skills:
  • Experience with Salesforce, HubSpot, Pipedrive, or similar CRM platforms.
  • Familiarity with AI sales tools, sales engagement platforms, and analytics dashboards.
  • Experience in corporate training, compliance, or certification industries.
Key Performance Indicators (KPIs):
  • Revenue target achievement.
  • New enterprise accounts acquired.
  • Pipeline generation and conversion rates.
  • Team quota attainment.
  • Sales call and email quality scores.
  • CRM hygiene and forecast accuracy.
  • Sales team coaching and performance improvement.
Location: Remote
Experience: 8-10 Years
Industry: SaaS / EdTech / Corporate Learning

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