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Customer Success Manager Remote Edtech Jobs in Iowa

Alteryx

Sr. Relationship Manager

Nevada, IA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

Overview The Sr. Relationship Manager is an individual contributor role within Customer Success ... A monthly Connectivity Plus stipend of $150 to support remote work- related expenses An annual $200 ...

Afni, Inc.

Remote Customer Service Representative

IA · On-site +1

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We believe in you and invest in your success! From the very beginning, our coaches and trainers ... time management in a home office setting. * Customer service experience: Minimum 1 year in a ...

Afni, Inc.

Remote Customer Service Representative

Des Moines, IA · Remote

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We believe in you and invest in your success! From the very beginning, our coaches and trainers ... time management in a home office setting. * Customer service experience: Minimum 1 year in a ...

Genesys

Services Engagement Director

Nevada, IA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

This role shapes revenue growth, platform expansion, and long-term customer success across complex ... Next, you'll meet the hiring manager and other members of the interview team. * We aim to keep the ...

Workiva, Inc.

Senior AI Product Manager

Ames, IA · On-site +1

$123K - $163K/yr

  • Retirement

Partner with sales, marketing, and customer success teams to develop effective go-to-market ... Reliable internet connection required during remote work periods How You'll Be Rewarded Salary ...

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All JobsCustomer Success Edtech JobsCustomer Success Manager Remote Edtech JobsCustomer Success Manager Remote Edtech Jobs in Iowa

Customer Success Manager Remote Edtech information

What does a customer success manager do in a remote Edtech company?

A Customer Success Manager (CSM) in a remote Edtech company is responsible for ensuring that educational institutions or individual users achieve their desired outcomes while using the company's digital learning products and services. They onboard new clients, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. Working remotely, they utilize digital communication tools to build strong relationships, gather feedback, and collaborate with internal teams to improve the product experience.

How does a customer success manager in remote Edtech typically collaborate with product and support teams to enhance the user experience?

As a remote Customer Success Manager in Edtech, you will regularly coordinate with both product and support teams to relay customer feedback, report common user issues, and advocate for feature improvements that address real classroom needs. Collaboration often involves virtual meetings, shared project management tools, and ongoing communication to ensure that customer insights are incorporated into product updates and support strategies. This cross-functional teamwork is essential for driving user satisfaction and ensuring that educators and learners achieve their desired outcomes with the platform.

What are the key skills and qualifications needed to thrive as a customer success manager in a remote Edtech role, and why are they important?

To thrive as a Customer Success Manager in remote edtech, you need expertise in client relationship management, a solid understanding of educational technology products, and often a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, support ticketing systems, and virtual meeting tools is typically required. Outstanding communication, problem-solving, and self-motivation are essential soft skills for building trust and guiding clients in a remote setting. These skills ensure customer satisfaction, drive product adoption, and foster long-term partnerships crucial to the success of both clients and the company.

What is the difference between Customer Success Manager Remote Edtech vs Customer Support Specialist Remote Edtech?

AspectCustomer Success Manager Remote EdtechCustomer Support Specialist Remote Edtech
Primary RoleBuilds long-term relationships, onboarding, and retention of clientsProvides technical assistance and resolves user issues
Required SkillsCustomer relationship management, communication, onboardingTechnical troubleshooting, communication, problem-solving
Work EnvironmentClient-facing, proactive engagement, strategic focusHelp desk, reactive support, technical troubleshooting
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product-specific training

While both roles involve customer interaction in the Edtech industry, the Customer Success Manager focuses on proactive relationship building and retention, whereas the Customer Support Specialist handles reactive technical issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Customer Success Manager Remote Edtech jobs in Iowa?

For Customer Success Manager Remote Edtech jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Remote Edtech jobs in Iowa look for?

The top searched job categories for Customer Success Manager Remote Edtech jobs in Iowa are:

What cities in Iowa are hiring for Customer Success Manager Remote Edtech jobs?

Cities in Iowa with the most Customer Success Manager Remote Edtech job openings:

Customer Success Manager Remote Edtech jobs near you
Infographic showing various Customer Success Manager Remote Edtech job openings in Iowa as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Healthcare Cost Reporting/Reimbursement Manager - Remote Eligible

Eide Bailly LLP

Des Moines, IA • Remote

$95K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Eide Bailly rating

8.2

Company rating: 8.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

9th of 22 rated bookkeepers and accountants

Job description

Location: Any state with an Eide Bailly office

Work Arrangement: In-office, hybrid, or remote with the ability to come into an Eide Bailly office as needed 

Typical Day in the Life

In this role, you will lead healthcare financial projects, including Medicare and Medicaid cost report services for a variety of healthcare facilities, while also supporting other reimbursement initiatives as needed. You’ll play an active role in developing a strong team that is dedicated to delivering exceptional client service and driving meaningful results for both our clients and Eide Bailly. A typical day as a Healthcare Reimbursement Manager might include the following:

  • Overseeing cost report preparation and reimbursement engagements to ensure objectives are met, including supporting staff development, addressing client needs, and maintaining engagement profitability.
  • Creating meaningful outcomes by outlining engagement objectives, delivering findings, and providing actionable recommendations to clients.
  • Managing client relationships with integrity, identifying needs and creating value driven solutions.
  • Driving growth by participating in staff development, contributing to business development efforts, and expanding market reach.
  • Collaborating with leadership to develop innovative services and strategies for the reimbursement practice.
  • Staying ahead of evolving healthcare rules and regulations, providing clients with trusted insights.

Who You Are

  • You have a Bachelors degree, preferably in Accounting (CPA preferred but not required).
  • You have 7-10 years of Healthcare Reimbursement experience.
  • You have extensive knowledge of third-party reimbursement and payment methodologies within the healthcare industry.
  • You thrive working independently and excel at balancing multiple projects.
  • You’re a clear and confident communicator, both written and verbal.
  • You have strong relationship-building skills, earning trust from both clients and colleagues.
  • You’re tech-savvy with Microsoft Office (Excel pivot tables and formulas are second nature), and you’re quick to adapt to new software tools.
  • You’re results-driven, detail-oriented, and consistently deliver on deadlines.

Must be authorized to work in the United States now or in the future without visa sponsorship.

Making an Impact Together

People join Eide Bailly for the opportunities and stay because of the culture. At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support for one another. You'll find opportunities for education and career growth, a team dedicated to your success, and benefits that put your family's needs first. Hear what our employees have to say about working at Eide Bailly.  

Compensation: $95,000-$135,000 

Our compensation philosophy emphasizes competitive and equitable pay. Eide Bailly complies with all local/state regulations regarding displaying ranges. Final compensation decisions are dependent upon factors such as geography, experience, education, skills, and internal equity.

Benefits

Beyond base compensation, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program.

Next Steps

We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to learn more about us on Facebook, Twitter, Instagram, LinkedIn or our About Us page.

Eide Bailly is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws.

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Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME

What Eide Bailly employees say

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About Eide Bailly

Sourced by ZipRecruiter

Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15 states across the Midwest and western United States, and offer our staff and Partners the opportunity to serve a variety of industries. Founded in 1917, our culture is the foundation of who we are, and we pride ourselves on supporting our employees to help them achieve their goals and pursue their interests both in the office and at home. At Eide Bailly we are passionate about the clients we serve, the work we do, and most importantly, having fun while we do it!

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Fargo, ND, US

Year founded

1917

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